Cellino Plumbing

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Cellino Plumbing is a professional, fast responding plumbing company. Our expert plumbers serve all of the West New York area. Call us today!

Business highlights

29 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, Heating and Cool, HVAC, Drain Cleaning, Sewer Repair, Sewer Replacement, Mainline Repair, Main line Replacement, Hot Water Tanks, Hot Water Heaters, Tankless Water Heaters, Furnace, A/C, Mini-Splits, Heat Pumps, and Water Treatment Services

Amenities

Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.5226 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
11%
3
5%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
3.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 76-100 of 226 reviews

Daniel B.
10/2014
5.0
plumbing, water heater repair
  + 0 more
Missed day of appointment confirmation phone call, so they rescheduled appointment. On day of new appointment, received day of appointment phone call. service tech appeared as scheduled. friendly and professional. completed repair. good job.
Description of Work: fix leaking faucet. reviewed hot water tank options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Darci A.
10/2014
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
II have used Cellino's before. I had a clog where the kitchen sink was backing up into the bathtub. This has happened before. The guy who came out cleared the main line.. and that did not work.. so then he cleared the line at the kitchen sink.. still clogged..then he cleared the bath tub line and that worked. He stayed and worked on it until it was fixed. I had purchased a main sewer line cleaning from Angies list and they applied that towards the work they did.
Description of Work: Cleared clogged line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

Michael L.
09/2014
4.0
plumbing
  + -1 more
Scheduled service to replace a leaking faucet. They arrived on time, were polite, courteous, and professional. $238 seems like an extremely high price for 15-20 minutes worth of labor. The relatively simple repair job was done quickly, and if not for the seemingly high price, would rate them excellent overall.
Description of Work: Replaced a Moen faucet cartridge to repair leaking faucet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$230

Judy K.
09/2014
5.0
plumbing, sewer cleaning
  + 0 more
Luke, the plumber who came, was very professional and provided good information. Part had to be replaced on old pipe and he obtained and repaired quickly. Fast am service (called late Sunday) and good work by competent and efficient professional.
Description of Work: Cleaned out main sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donna M.
09/2014
1.0
plumbing
  + -1 more
I paid $39 on Angie's List which included the service call and $39 toward parts. I believe I was charged for that service call although it wasn't seperated out on my bill. Total bill was 213.60 - 39.00 = 174.60 with tax it was 189.87. It should not cost almost $200 for labor to put the toilet kit in the tank. If I wasn't so rushed with a sick family member and a full time job, I would have done it myself. I did receive a $9 check in the mail for an overpayment. I am in shock that they charged this much for that job. I'm very disappointed with this service from Angie's list. I would never have these plumbers back again. I feel they did not perform the service as advertised.
Description of Work: I needed an aproximately $20 toilet repair kit installed in my toilet tank because mine was leaking. They put me in shock with the bill.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$189.87

Angela D.
08/2014
3.0
plumbing
  + -1 more
After 3 attempts, I cancelled request.
Description of Work: Unable to get appointment at time needed. Company said their customers usually call direct for scheduling. I scheduled on-line via Angie"s List.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0

Yes, I recommend this pro
$39

Response from Cellino Plumbing
I am sorry your experience with us was a negative one. Our company takes great pride in providing great customer service. I am not sure why you were unable to get through with the office but I do not believe I have had a complaint similar to this in the past. If you can take some time to explain your experience with me it would be greatly appreciated. Lucas Cellino

Dawn G.
08/2014
5.0
drain cleaning, plumbing
  + 0 more
Joel was amazing! Professional, curteous, and willing to take the time to explain lots of "extra" details to me about our sewer drains. Couldn't have asked for more.
Description of Work: Drain cleanout from house to street.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

marilyn H.
07/2014
5.0
drain cleaning, plumbing
  + 0 more
I've always have good experience with them. They did a good job. Ive used them a few different times at different places.
Description of Work: We use Cellino Plumbing. They cleaned out a drain.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John C.
07/2014
5.0
plumbing
  + -1 more
I contacted Cellino at 8am and they had two technicians come out within an hour to do a sewer clean out. They were very courteous and professional.
Description of Work: Sewer clean out

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Errol D.
07/2014
5.0
plumbing
  + -1 more
The plumber arrived on time, put covers on his shoes, and took a look at the problem. Before he began, we were told exactly what our cost would be. He completed the job in a timely manner. We will certainly call them again when we need a plumber.
Description of Work: The plumber fixed a problem with a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jacqueline J.
04/2014
5.0
plumbing
  + -1 more
It went very well. They were very responsive and they came right out. They did a great job. They did a very good job. The pricing was fair. I would recommend them.
Description of Work: I used the plumbing services of Cellino Plumbing. I ended up getting a filter installed in my main water line and he fixed my faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cellino Plumbing
Thank You very much for the good review! It is important for us to keep an "A" rating on Angies list and your help is much appreciated! Lucas Cellino

De B.
04/2014
1.0
plumbing
  + -1 more
As an upset customer, I called the company and demanded a response from the owner. He did come to my house to evaluate the work and estimate his workers gave me. He did not think my pipe was broken or clogged, and apologized for his workers taking advantage of me as a woman. Yet, he wouldn't give me a complete refund. He gave me $125 as a refund and told me the $100 I needed to pay because of his business overhead costs. Very unhappy that he chose to handle it that way and would NEVER contact them again.
Description of Work: Their workers came to check my drainage pipe. They told me that my pipe was broken underground (without using a camera to check it) and mislead me to believe it was going to cost $2,000 to fix. As a new mom of twins, that wasn't what I wanted to hear. They claimed they couldn't snake my line and charged me $225 for them looking down my pipe.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Response from Cellino Plumbing
I am sorry your experience with Cellino Plumbing did not go well. I spoke with Tony the owner and he does not recall this job. He also was never booked out to go and look at a complaint on June 1st, 2013 or even anytime later that week. I generally would do research before responding to a poor review however you did not leave an address I can search by. Please call our office and ask to speak with myself and I will get everything straighten out. If you have invoices and paperwork to prove that we refused to snake your sewer and and another company came out and got it open I will not only fully refund you but will also pay for the work by the other plumber. Lucas Cellino

Paul D.
04/2014
5.0
plumbing
  + -1 more
I have used them several times. They are expensive, but they give good service, and they are very knowledgeable. I think they are extremely talented, and they come very quickly, they are very reliable. They are worth what you pay, if you are willing to pay a premium. They do superior work, and a cheap price is no good if you don't get it.
Description of Work: I used Cellino Plumbing Inc. I used them 3 weeks ago. They fixed a frozen pipe that broke. They have done that for me twice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Cellino Plumbing
Thank you for the positive review! It is very important to us to keep an "A" rating on Angies List.

Michael M.
04/2014
3.0
plumbing
  + -1 more
Cellino Plumbing showed up on time and the guy who replaced the toilet was professional and fast, but the PRICE!!!! I was pressed for time so I really needed the job done that day. If I had known that they were more than double the price of anyone else I wouldn't have called. The guy looked at the toilet and went to his truck to work up a quote.Fifteen minutes later he said he could replace the toilet for $700.00 plus tax. I told him that was way too much money for a regular toilet. I asked if I could get a chair hight toilet for that price. He told me that he would install a handicapped height toilet for $800.00. I really wanted to say Get OUT! But I had already taken time off from work to be at home and family was coming to stay the next day so I paid. (sad angry face). When I told friends at work that I felt I really got taken by Cellino, 3 of my co-workers had similar stories. Two of the people were smart enough to tell the plumber "no thanks". I'll never call them again but only because of the price.
Description of Work: I have a half bath on the ground floor and the toilet started leaking. The Toilet was more than 20 years old so I knew needed it replaced. Cellino said they would be at my house at 8:00AM the following day.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$700

Janeen M.
02/2014
5.0
plumbing, wells
  + 0 more
They installed back up sump pump, worked on both toilets, installed a bathroom and kitchen faucet. Good work always.
Description of Work: In the past two years or so Cellino has come out several times. We have always been pleased with their work and their service. We signed up for preferred customer (not sure of title) for annual coverage which means we get super speedy response times and I can't remember what else, but it has been worth it for an older home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sean A.
12/2013
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Our sewer line was backing up into our 86 year-old house.? When the plumber came he said he couldn't tell exactly where the blockage was so he offered to snake both lines for a discounted price.? We haven't had any problems since.
Description of Work: They snaked 2 sewer lines.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

WILLIAM H.
12/2013
2.0
plumbing
  + -1 more
After taking a look at what I required, went back into his truck and was out there talking to the office for minimum 45 minutes. Came back and the quote was $2,869. Two other quotes came in at $1,000 and $995, the latter I went with and was a beautiful job. I'll recommend them on their page.
Description of Work: Nothing but provide extremely high quote. Needed a pretty simple plumbing job done. Hang a tankless water heater on board, tie into nearby cold and hot lines, and install two shutoff valves on pipes to old tank.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0


Michael C.
11/2013
4.0
home remodeling, plumbing
  + 0 more
They were prompt, professional but very expensive. Gave us a "discount" for additional work for a year. They did a number of jobs. The toilet rebuild needed a second visit (free) to get it working right. Also rebuilt a sink and installed new kitchen faucet.
Description of Work: I used Cellino Plumbing for plumbing service.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

KATHLEEN D.
11/2013
2.0
plumbing
  + -1 more
They wanted to charge me an exhorbitant rate.
Description of Work: I just needed my sink hooked up.

Rating CategoryRating out of 5
value
2.0


Monica S.
10/2013
2.0
plumbing
  + -1 more
The plumber did call, make an appointment and showed up at the appointed time. He explained that the pre-payment accounted for $200. of charged time. He then looked at the two issues we wanted to have handled. He said, one was difficult so he would have to see what it would cost, what could be done etc., and he would get back to me. But he has not.
Description of Work: I purchased a Big Deal from Cellino Plumbing Inc.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Annette M.
09/2013
5.0
plumbing
  + -1 more
Ryan came out on a rainy saturday i was having water backflowing all over my basement floor.we had an usual drain sitiuation he was trying to figure the best way to solve the problem.Snaking it probably wouldn't help and he didn't want to charge us for that...came back Monday cut the floor open...still was a bit baffled..called for a camera checked and found the unuasal plumbing situation came up with a solution...did all the plumbing work that day came back on tuesday to finish cement work.Ryan was professional and thoughtful...tried to come up with the best cost effective solution!would definetly hire them again!
Description of Work: relocated sink drain...fixed botched up previous plumbing work

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Claudette R.
09/2013
4.0
plumbing
  + -1 more
They have done a few things for me. I really like the work that they do, but they are a little expensive.
Description of Work: There was a leak in my bathroom. One of my bathrooms had a faucet leak. They put in a new faucet and fixed it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

patricia G.
09/2013
5.0
plumbing, water heater repair
  + 0 more
I needed the services of a plumber so I called Cellino Plumbing. I was able to call on a Sunday( which I liked) and make the appointment for the next day. Very professional. They called to let me know when the service person would be arriving and they called the next day to see how the service was. Very pleased with the work done. They have a service plan that greatly reduces the price and they have coupons.
Description of Work: replaced water heater and worked on a shower faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Kathleen Z.
09/2013
5.0
plumbing
  + -1 more
We called a Roto Rooter company and they were unable to unclog the sewer. They suggested that they dig up the drain to fix the problem and gave us an estimate for $3200. After much hand wringing, we called Cellino and they were able to get through the roots and charged us about $100 less than the first company' charges for Roto Rooting.
Description of Work: Cleaned the roots out of our clogged sewer drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David D.
09/2013
5.0
plumbing
  + -1 more
They did a good job. We use them for our plumbing needs. They are there right away in emergencies.
Description of Work: He replaced my sewer lines into my house from the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Contact information

631 Bullis Rd, Elma, NY 14059

http://www.cellinoplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Excavating,
Water Filtration and Softening,
Wells and Pumps,
Septic Systems,
Heating and Air Conditioning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Handyman Services

FAQ

Cellino Plumbing is currently rated 4.6 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Cellino Plumbing accepts the following forms of payment: Check,CreditCard,Financing Available
No, Cellino Plumbing does not offer free project estimates.
Yes, Cellino Plumbing offers eco-friendly accreditations.
Yes, Cellino Plumbing offers a 15% senior discount.
Yes, Cellino Plumbing offers emergency services.
Yes, Cellino Plumbing offers warranties.
Cellino Plumbing offers the following services: Plumbing, Heating and Cool, HVAC, Drain Cleaning, Sewer Repair, Sewer Replacement, Mainline Repair, Main line Replacement, Hot Water Tanks, Hot Water Heaters, Tankless Water Heaters, Furnace, A/C, Mini-Splits, Heat Pumps, and Water Treatment Services

Contact information

631 Bullis Rd, Elma, NY 14059

http://www.cellinoplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM