Cellino Plumbing

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Cellino Plumbing is a professional, fast responding plumbing company. Our expert plumbers serve all of the West New York area. Call us today!

Business highlights

29 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, Heating and Cool, HVAC, Drain Cleaning, Sewer Repair, Sewer Replacement, Mainline Repair, Main line Replacement, Hot Water Tanks, Hot Water Heaters, Tankless Water Heaters, Furnace, A/C, Mini-Splits, Heat Pumps, and Water Treatment Services

Amenities

Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.5226 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
11%
3
5%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
3.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 51-75 of 226 reviews

John S.
06/2016
5.0
plumbing, drain cleaning
  + 0 more
Peyton Spinelli arrived exactly as promised. Very professional and proceeded to assess the problem and answer all my concerns. He replaced the problem parts under the sink and made sure everything was in working order and that I was satisfied with the job before he left.
Description of Work: Pull apart tubular under kitchen sink and repair. Kitchen sink waste repair 2 bowl. Hook up tubular under sink and check for leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355.41

Lynn R.
06/2016
5.0
plumbing, drain cleaning
  + 0 more
It was an emergency call and they came out right away. Very nice and knowledgeable. Did the job quickly and cleaned up afterwards. Would definitely call them back for any of my plumbing needs!
Description of Work: I had a toilet that backed up and they snaked my line all the way to my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elspeth D.
06/2016
5.0
plumbing, drain cleaning
  + 0 more
Everything went fine. We have been using Cellino for over a year and are very satisfied with the prompt, professional and excellent service we receive. All of the staff are very helpful and professional. I would recommend Cellino to anyone.
Description of Work: Unplugged the laundry tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kate K.
06/2016
5.0
plumbing, water softeners
  + 0 more
Scott and his co-worker were excellent. A dispatcher gave me a call an hour before they were scheduled to arrive and they were on time. They were extremely professional and very neat. They laid down drop cloths to keep the floor clean. They also took the time after the installation and explained everything in detail. I would highly recommend them!
Description of Work: Install a UV water treatment system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Angela D.
07/2015
5.0
plumbing
  + -1 more
They are my plumber for whenever I need. They did a lot of work. I was very satisfied. They had to come back another day and do some extra work. I also got an extended coverage for them for any incidentals, that I get a discount if there was any flooding or anything like that, they would come and I would be priority in their list having been a member of their agreement. The pricing is a little shocking for plumbers but I expected that. No matter what, the work was done well and I watched them do the work so I was very pleased. The guy was Joe and he was very good. I have Joe's card so if I need anything, they're my go-to guys.
Description of Work: The pipes were all corroded in the house that I live in. They were all rotted out and Cellino Plumbing Inc. had to change 2 pipes under the sink, and the tubing, put in a new faucet, they did the outside faucets for the hoses, two of those, and changed the pipes on those for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Mary Ann W.
07/2015
5.0
plumbing
  + -1 more
Went great. The technician was dependable and did the work very efficiently. He also gave us different options on the type of repair that could be done which would give us a choice of what the cost of repairs would be. Also the technician was mindful and careful of the tree and the landscaping which was in that area near the foundation of the home.
Description of Work: Repaired outside storm drain pipe connected to curtain drain around the outside of the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,145

Claudette R.
07/2015
4.0
plumbing
  + -1 more
They are good but expensive. I have been using them for some properties that I own and one of their employees caused me $6000 because he said that there was rust in a pipe and it would be in the water back in the winter time. Then I told him no I don't have that kind of money. I called the company and I said that the man is getting water and you sent somebody out here to make me spend $6000 so he gets the water and they got water. So, they said let me send Tony out, Tony came out. I told Tony I need to talk to your boss. Tony said I am the boss, I asked him why do you send somebody who don't know the business. I told Tony I am willing to pay his service charge and he said I don't owe him anything. He left then a week later I get a bill for $480. I paid him. They sent me the money back for he said that he wasn't charging me. They are good if you get the right person. The person who came first was no good. The company is pretty good but they are expensive. I would not recommend them.
Description of Work: I used the services of Cellino Plumbing to do the plumbing.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Mary B.
07/2015
5.0
plumbing, sewer cleaning
  + 0 more
I have used them before and, as a matter of fact, need to have them come back out. After they worked on the sewer main they did not fix the ground. You have to do it yourself or hire somebody. They claim they will come back later and cut the sewer pipes down for you. I have not had them do that yet, but they said they would. They did a good job and the price was good. I got a couple of prices and theirs was better. I was happy with their quality. I hope I don't have an issue when they come back where they try to charge me, but I can't imagine. They were responsive. Mr. Cellino was the one who called me. They were on time and ended up doing it in the pouring rain so it was a big mess.
Description of Work: They took care of a sewer main for me in my front lawn.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne J.
07/2015
5.0
plumbing
  + -1 more
They were pretty good. They charged me a lot.
Description of Work: I used them in March.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter Y.
07/2015
4.0
plumbing
  + -1 more
It was about three years ago. The experience was upsetting because we were buying the house and did not expect to fix the well. There was nothing wrong with what they did. I thought they were expensive.
Description of Work: They worked on our well.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janeen M.
07/2015
5.0
plumbing
  + -1 more
They did fine. They always do. The service person was fine. I keep using them because we have a yearly inspection from them. They provide emergency service and that's how we started using them. They came in on a Saturday night two years ago and we've been using them since then.
Description of Work: They repaired a sink.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy M.
07/2015
5.0
drain cleaning, plumbing
  + 0 more
The price was reasonable. They were here immediately.
Description of Work: They did a repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

LISA D.
07/2015
5.0
plumbing
  + -1 more
The service was great. They came in again and they were terrific. They did a very good job. Their price was fair and the quality of work was excellent.
Description of Work: Cellino Plumbing installed a new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne S.
07/2015
3.0
plumbing
  + -1 more
So that upset me. I didn't like it. They are very expensive. They are on schedule.
Description of Work: The first time they changed the stand up shower to a bathtub. There was a finish to it where was a wood piece on the side, they didn't finish that. They didn't tell me that they weren't going to do that. There I am with a bathtub and it's more like sitting in a frame because the shower had the finish of the wood and the stuff on the side. They came here and they put in a new sump pumps the last I used them, the guy was accommodating and knew what he was doing. There was a third time, I don't recall what they did, but they were OK.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Robert F.
07/2015
5.0
drain cleaning, plumbing
  + 0 more
We liked their service. We've used them before.
Description of Work: They removed a necklace from a bathroom drain.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Daniel G.
07/2015
5.0
drain cleaning, excavators, plumbing, septic tank
  + 2 more
They did a very good job, an emergency situation very early in the morning.
Description of Work: Had a blockage in my main septic system, they had to dig up the turf and unclog the piping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sydney K.
06/2015
1.0
plumbing
  + -1 more
Turns out that was a phenomenal price for a dryer hookup. Nothing wrong with the old hose but contractor said he felt better replacing them.
Description of Work: replaced gas hose to dryer and hooked dryer up.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$279

Daniel F.
05/2015
3.0
plumbing
  + -1 more
Job went well, but $875 over the initial estimate which was approved by me. What went wrong was they never recieved permission from me to use the credit card that i used for a deposit, which wasn't a credit card by my debit card. I was very suprised to see $1,825 taken out of my checking account without my approval. Plus i was never given a copy of the final bill. I really don't know anyone who would do business this way. The quality of work was good, but due to the billing issues, which i have never experienced before, i will not do business with Cellino Plubming again!!!
Description of Work: replace bubbler line from the house to the curb

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,250

Kathleen Z.
03/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
They were very busy, so we had a bit of a wait. He was able to unclog part of the drain, but had to come back the next day to do the section from the house to the vent. Saved the day!!! This is the second time they've come to the rescue for us and the bills were very fair!
Description of Work: Unclogged a sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$275

John F.
03/2015
5.0
plumbing, sewer cleaning
  + 0 more
see above we will definitely use Cellino Plumbing for any future plumbing needs!
Description of Work: We had water backing up into laundry area - possible blockage in main sewer drain. Cellino's rep came out as scheduled. He was extremely polite and informative. They did a great job fixing our immediate issue, and also gave us helpful information on potential future problems to be watchful for. Everyone we dealt with was very pleasant and professional with our satisfaction as their primary concern. Shortly after our repairs were done, our neighbor also used Cellino -- maybe they saw the sign in our yard? :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

BETI P.
02/2015
5.0
plumbing
  + -1 more
I thought I had a leaking pipe that was causing water to leak from my upstairs to my basement. They let me know that it was my supply lines to my faucet. I was very satisfied with my service. I was able to speak to a representative very quickly. They gave me a timeframe of when someone could be to my home and I asked if someone to come out to the home today due to the leak and within the hour they called me back and said someone could be to my home within the hour. The price wasn’t bad either. They let me know before they started the work how much it was going to cost me. He also gave me the option to cap the line or replacing the line before doing the work and let me know that it was going to be the same price for either one.
Description of Work: They replaced two supply lines for me under my sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna K.
12/2014
5.0
plumbing
  + -1 more
The service call was great. The man that showed up was very nice and professional. I was unhappy because I purchased a certificate for $39 to cover the service call but was then charged another $40 for the work that was done. The certificate was confusing because I thought that would be covered.
Description of Work: Checked out my sump pump.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$39

Angela D.
11/2014
5.0
plumbing
  + -1 more
Original plumber was delayed on previous house call. Notified by office at 3:50pm a different plumber would be arriving shortly. Estimated time of arrival for work request was 12:00 -4:00pm. Joel Monaecllli did a great job on all the repairs; he was friendly and knowledgeable. Happy to have gotten a good plumber. I also purchased a annual Service Partner Membership for $83.40 which would give me priority status in the event of an emergency call; reduced emergency fee from $90 to $30; 15% discount on all future plumbing work; on-going scheduled safety inspections; any minor adjustments will be free; 100% satisfaction guarantee; and transferable Service Partner Agreement to a new home or buyer of my home. Decided it was a good deal for any future plumbing issues.
Description of Work: Installed customer supplied new kitchen faucet; replaced entire kitchen sink metal piping with PVC & new water lines (old). Replaced old pipe under laundry sink in basement with PVC. Secured exterior faucet-loose; drilled hole to brace faucet to house. Checked rear exterior faucet (leaks); interior mechanism rotted. Worked 3 hrs.; getting late; rescheduled second visit on 11/10/2014 to install new frost-free faucet and copper pipe = $310.72

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$535.7

Elaine B.
11/2014
1.0
plumbing
  + -1 more
It was indicated on the "deal" I would be contacted within two business days, no contact at all. I indicated I had a faucet I couldn't shut off and needed work ASAP in the comments. VERY DISAPPOINTED! If indication of an immediate plumbing problem doesn't get them to call, what will? And this is a company with an A rating?
Description of Work: .
Rating CategoryRating out of 5
$39

Response from Cellino Plumbing
[member name removed], I am sorry that we did not respond within the promised time. I personally take responsibility for this as the messages were forwarded to my email. Due to an issue transferring emails an issue occurred where we did not receive messages from our Angies list customers. Most customers that bought the "big deal" called our office to set up a time as it mentions in our profile. Their were also several customers that waited for a response that was never received. I can guarantee that our company values all our customers very much. I personally get very frustrated seeing an "f" rating next to my company name especially when a customer did not experience the service our technicians and call centers give. If you can call our office I would appreciate the opportunity to gratify the situation. Lucas Cellino Cellino Plumbing 716-675-1111

Jane C.
11/2014
1.0
plumbing
  + -1 more
Got to give this provider a BIG F. I purchased their "Big Deal" in September and haven't heard a thing from them. I even got an email from Angie's List asking if I heard from the provider and if I needed their assistance. I responded that I had not heard and did need their assistance. Not sure if Angie's list followed through or not because I still haven't heard anything. I was VERY surprised to see they were again listed as a "Big Deal". Obviously, they are not able to handle the business they already have.
Description of Work: Nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$39

Response from Cellino Plumbing
[member name removed], I am sorry that we did not respond within the promised time. I personally take responsibility for this as the messages were forwarded to my email. Due to an issue transferring emails an issue occurred where we did not receive messages from our Angies list customers. Most customers that bought the "big deal" called our office to set up a time as it mentions in our profile. Their were also several customers that waited for a response that was never received. I can guarantee that our company values all our customers very much. I personally get very frustrated seeing an "f" rating next to my company name especially when a customer did not experience the service our technicians and call centers give. If you can call our office I would appreciate the opportunity to gratify the situation. Lucas Cellino Cellino Plumbing 716-675-1111

Contact information

631 Bullis Rd, Elma, NY 14059

http://www.cellinoplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Excavating,
Water Filtration and Softening,
Wells and Pumps,
Septic Systems,
Heating and Air Conditioning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Handyman Services

FAQ

Cellino Plumbing is currently rated 4.6 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Cellino Plumbing accepts the following forms of payment: Check,CreditCard,Financing Available
No, Cellino Plumbing does not offer free project estimates.
Yes, Cellino Plumbing offers eco-friendly accreditations.
Yes, Cellino Plumbing offers a 15% senior discount.
Yes, Cellino Plumbing offers emergency services.
Yes, Cellino Plumbing offers warranties.
Cellino Plumbing offers the following services: Plumbing, Heating and Cool, HVAC, Drain Cleaning, Sewer Repair, Sewer Replacement, Mainline Repair, Main line Replacement, Hot Water Tanks, Hot Water Heaters, Tankless Water Heaters, Furnace, A/C, Mini-Splits, Heat Pumps, and Water Treatment Services

Contact information

631 Bullis Rd, Elma, NY 14059

http://www.cellinoplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM