Cellino Plumbing, Heating and Cooling

heating & cooling contractor, well, sewer cleaning company,

About us

Cellino Plumbing, Inc., is a locally owned and operated plumbing company that has been servicing Western New York since 1995. If your toilet is plugged, we can fix it, If your sewer is backing up we can repair it. Is Drain running slow? No problem, we can clear it. We can do it all from whole house remodels to drain cleaning, sewer repair, toilet and faucet installation. For your convenience, most of our plumbing calls are completed in just one visit. That's because we feature a service truck that is really more of a rolling warehouse. Every truck is stocked with the same high-quality parts, supplies, state-of-the-art equipment and tools, to repair virtually anything on the spot. Give us a call today!

Business highlights

30 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.458 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
3%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.1
responsiveness
4.6
Showing 26-50 of 58 reviews

Elaine L.
10/2018
5.0
The tech was so polite and helpful and efficient looking forward to doing future business.He took pride in his job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas R.
09/2018
3.0
service was very good but expensive. tech went into the basement without asking permission to check unrelated items

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0

$390

Ramsey N.
05/2018
1.0
They don't respect your time, came an hour late after calling them 5 times.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0

$30

Arnold M.
05/2018
4.5
The plumber was very professional as well as Tony Cellino. I had an appointment problem and after meeting with Tony and staff the situation was rectified for the better of Cellino Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Cheryl C.
04/2018
3.5
Though it was expensive I expect it to be. I was very impressed the one man put covers over his shoes. Someone still did track pipe dope on my floor though. They were so friendly, knowledgeable and courteous I think I will definitely use them again if I need to (but my wallet and I hope I won't)

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Elizabeth C.
02/2018
4.5
When I needed someone to come and snake my toilet they came right out I was very happy

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Leslie Ann P.
11/2017
5.0
Very professional, can handle a dirt job, he was very thorough, did an excellent job in 30 minutes, very happy with the results and I would highly recommend him to all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Angel C.
04/2017
5.0
I called for a sewer backup and within minutes my phone rang. Due to the high volume of calls the appointment was set for 9pm. I was called prior to the arrival of the Tech, given a name and an estimated time of arrival. Luke showed up within 10 minutes of that call. He ran his cables, he ran out of cable and brought in the "bigger" machine with more cable - all to find out that the backup was on the CITY's side (even though the city said it wasn't). Luke did a fantastic job of explaining what he was doing and even took the time to help clean up the mess. He was patient, knowledgeable and very nice. Highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$368

Norman M.
04/2017
5.0
I have been doing business with Cellino Plumbing for several years. They are always quick to send 1 or more service representatives to quickly take care of my plumbing needs. Ryan has been my mainstay guy for several years. He came this time with Frank who is also very capable. Ryan & Frank worked around my plumbing issues & repaired some parts that were no longer available. They got me up & running. I have always been satisfied with Cellino Plumbing & will continue to use them to fulfill my plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$960

Mike M.
03/2017
5.0
Prompt service, polite, answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$330

Jennifer G.
01/2017
5.0
The company called within an hour of my request and showed up an hour after that. The work was completed right on the spot and the price was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Carol S.
01/2017
5.0
Very helpful, careful explanation....

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marie .
01/2017
5.0
Tony really knows his stuff. He runs a family business, very honest and I was have been very happy with his work. I would now use anyone else for my plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas D.
11/2016
3.5
Satisfied with work but found them to be very expensive.

Rating CategoryRating out of 5
quality
4.0
value
0.5
responsiveness
4.0

$420

Paul L.
11/2016
5.0
The technician (Paul) was very professional and efficient. They came as promised and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert M.
09/2016
5.0
Water heater stopped working on a Friday. Gave Cellino a call Saturday morning and they arrived before noon. Heater was still under warranty, but Whirlpool couldn't ship the part to me until Wednesday. The guys at Cellino were able to find the same part in their shop and had it installed the same day. By Saturday night I had hot water again! Both employees were extremely courteous and friendly. I would definitely recommend to anyone. Thanks guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Mark G.
09/2016
5.0
These guys were great. The previous owner had a hodge-podge of parts and wires... ruined and destroyed most of the unit wasn't working and they gave me an honest answer. We ended up replacing the entire unit and doing it right. The process took a few hours and I had hot water immediately after and still. Very happy with everything. Obviously not their fault for the previous owners issues/mistakes, at least I know the unit works and I don't have to worry about it daily like before. Peace of mind doesn't have a price tag when it comes to your family and home. They didn't crush me on it either. It was relatively inexpensive compared to the cost of all the potential repairs. Thank you again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim K.
07/2016
3.5
Former student showed for the job. Drain is still not running the way I think it should. I do believe the plumbing system has something to do with the situation. Service man was thorough and explanatory.

Rating CategoryRating out of 5
quality
3.5
value
2.5
responsiveness
5.0

Yes, I recommend this pro

James S.
07/2016
5.0
Installed tankless water heater. Worked 11 hours in one day because they would not leave until I had hot water that same day. They were very professional and courteous. I will never hire a different company again! Thank you Cellino plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter S.
05/2016
5.0
Professional technician, will hire again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$27,500

Dennis M.
05/2016
5.0
I did hire this company and I have to say it ended up being a big job, I live in an older cabin and the pipe to the septic broke due to tree roots and had to be dug up and replaced. The crew they sent out was very professional and kind the only thing was they put only some of the dirt back into the hold but I can't blame them the may flies were just ask bad that day I didn't even want to be out, bit yes I would use this company in a heart beat.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

631 Bullis Road, Elma, NY 14059

http://www.cellinoplumbing.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor,
well,
sewer cleaning company,
home remodeling contractor,
gas leak repair service,
water heater installer,
handyman service,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Cellino Plumbing, Heating and Cooling accepts the following forms of payment: CreditCard
No, Cellino Plumbing, Heating and Cooling does not offer free project estimates.
No, Cellino Plumbing, Heating and Cooling does not offer eco-friendly accreditations.
No, Cellino Plumbing, Heating and Cooling does not offer a senior discount.
Yes, Cellino Plumbing, Heating and Cooling offers emergency services.
Yes, Cellino Plumbing, Heating and Cooling offers warranties.

Contact information

631 Bullis Road, Elma, NY 14059

http://www.cellinoplumbing.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day