Bud’s Ceramic Tile and Remodeling is owner-operated by Gerald Ogilvie who has more than 30 years’ experience in the ceramic tile and remodeling field. He proudly serves Erie County and Western New York for any bathroom remodeling projects, and also specializing in ceramic and porcelain tile and marble flooring repair and installation.
DURING COVID-19: We are following all State guidelines and protocols, including requiring a waiver signed by all homeowners in order to complete work.
Jerry arrived promptly on time for the scheduled appointment, and was on time every day to complete the job. Very professional and we discussed all of the details to understand exactly what we wanted to be done, and he provided some options for us to consider. He provided what he would accomplish each day and when the job would finish. Halfway through the job he called and provided an update on progress, everything on schedule and what the next steps were. Job was executed with good housekeeping, tarps and cardboard laid to protect the floors, and at end of day tools and equipment were stored out of the way and area was clean. Job was completed on time and the result exceeded our expectation - excellent quality workmanship, professional service and I highly recommend his work.
Description of Work: Install large Italian ceramic tile on fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Buds Ceramic Tile & Remodeling
Dear customer, thank you for taking the time to give my company an excellent review. it was a pleasure working with you and your wife to get your tiling needs completed. sincerely, jerry
Joan L.
02/2016
5.0
ceramic tile
 + -1 more
He did a great job, recommend a product that would clean grout without damaging it.
Description of Work: Cleaned bathroom grout in tub area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Buds Ceramic Tile & Remodeling
Dear customer, thank you for choosing my company for your repair needs and an excellent review. sincerely, jerry
Matthew W.
01/2016
5.0
ceramic tile
 + -1 more
So after hiring a nightmare of a tile guy, I began my search for a trusted tile guy that could correct the mistakes of the idiot I hired. My mistake for taking a chance on someone found on the list of Craig. After reviewing Angies list it was clear that Gerry of Buds tile was a top notch tile guy. The reviews were too good to not give him a call and that is what I did. Gerry was just about the most throrough contractor I have ever met. Explained every last detail about the mistakes the idiot I hired made and why it led to immediate failure. Gerry explained how he would correct the issue and make it right. And that is exactly what he did. Even though the job was small, he was so focused on the attention to detail and the result was fantastic. A great solid floor that I can trust my family to walk on. My mistake in hiring a goof instead of someone legit like Gerry cost me a lot of extra money. I won't let it happen in the future. Pay a little more up front folks. Don't do what I did. I will continue to use Gerry for future projects and I have already recommended him to a friend who will be using him as well. Thanks Gerry!
Description of Work: tiled a smal mudroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Buds Ceramic Tile & Remodeling
Dear customer, thank you for taking the time from your busy schedule to give my company an excellent review. i appreciate your business and will come over to discuss your next project when you are ready for me. thank you, jerry
Mark B.
12/2015
5.0
ceramic tile
 + -1 more
Gerry was OUTSTANDING! This fellow is a real professional who knows his craft and gives you the benefit of his many years of experience and up-to-date technical knowledge. He was prompt with all of his appointments and follow-through with telephone calls and status updates. The work itself was done extremely well. Gerry was very respectful of keeping his work area clean, as well as the rest of the house that he had to move through. He also made great suggestions regarding materials and finish. We've done a lot of tile work in the house over the years and wish that we had Gerry for those jobs as well. He is a real craftsman and among the best tradesmen we've ever encountered. We highly recommend Gerry and Bud's Ceramic Tiling!
Description of Work: Tiled unclosed shower and related surfaces
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Buds Ceramic Tile & Remodeling
Dear customer, thank you so much for choosing my company for your tile needs and the excellent review you gave me. it was a pleasure working with you to get your project completed.my wishes to you and your family to have a super great holiday. sincerely, jerry
Susan M.
11/2015
5.0
ceramic tile
 + -1 more
Jerry was really professional and responsive to communications. He came on the day that we scheduled for and recaulked our master bathroom which included a Jacuzzi tub. We had not had this done in about 19 years so the caulking was in very bad shape. He removed and recaulked the tub surround, tile and counter. The job he did was excellent. The job makes this part of the bathroom look like new. Additionally, he left the place spotless - no additional cleanup required. Would use him again.
Description of Work: I purchased the 2 hour deal for grout and caulking restoration and replacement. The work to be done in our Master bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Buds Ceramic Tile & Remodeling
Dear customer, thank you for taking the time to give my company an excellent review. it was a pleasure working with you to complete your repair needs, sincerely, jerry
Lei W.
11/2015
5.0
ceramic tile
 + -1 more
Excellent job. Everything looked much better afterwards.
Description of Work: Re-caulk around the kitchen sink and in two bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Buds Ceramic Tile & Remodeling
Dear customer, thank you for taking the time from your busy schedule to give my company an excellent review. it was a pleasure working with you for your repair needs. sincerely, jerry
Richard C.
10/2015
5.0
ceramic tile
 + -1 more
he showed me what a poor job the contractors did originally, and explained to me what SHOULD HAVE been done. Then he corrected it, the best he could. He was even apologetic for the other contractor's work !
Description of Work: he had to caulk gaps in shower and recalled old just to make presentable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Buds Ceramic Tile & Remodeling
Dear customer, thank you so much for taking the time to give my company an excellent review and i appreciate you choosing me for your repair needs. thank you, jerry
Barbara F.
09/2015
5.0
ceramic tile
 + -1 more
Went great - they went above and beyond!!
Description of Work: Re-tiled the bathroom. Also, installed a barn style door from bathroom to master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Buds Ceramic Tile & Remodeling
Dear Mrs. [Member name], thank you for taking the time to review my company, it was a pleasure working with you to create a curb less complete waterproof shower. thanks for choosing my company for your remodeling needs. sincerely, jerry
George M.
08/2015
5.0
ceramic tile
 + -1 more
Jerry did an excellent job.
Description of Work: Caulking of tile in the shower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Buds Ceramic Tile & Remodeling
Dear customer, thank you for taking the time from your schedule to write a review. It was a pleasure to meet you and thanks to you and your wife for choosing my company for your repair needs. Sincerely, Jerry
Stephen C.
08/2015
5.0
home remodeling, ceramic tile, flooring contractor
 + 1 more
Getting introduced to someone like Jerry from Bud's Ceramic Tile is precisely the reason why we subscribe to Angie's List. I haven't come across an advertisement for his company, and being new to the area, would not have been able to get his name through a referral. After checking Angie's List, I saw all of the positive reviews, so I called him for a quote. As you will see when you speak with him, there is a reason so many people have left such rave reviews of him and his company. Count me among the multitudes of his incredibly satisfied customers. His professionalism, honesty, attention to detail and integrity is simply beyond reproach. We wanted a cost-effective solution to cracked and leaking tiles surrounding an old tub. This included some water damage repair. The prior owners apparently stuck tile onto old drywall. We noticed that we were getting leaks into the walls and onto our ceilings downstairs. Jerry gave me an honest assessment of the problem, and offered many solutions. Because a full bathroom remodel isn't in our budget at the moment, we went with a solution that ended the water leaks and rebuilt the surrounding structures around the old tub. It's been about a month since the work was completed, and we could not be happier with the results. Once we save up enough to do a full bathroom remodel, Jerry will be our first -- and perhaps only -- telephone call.
Description of Work: Removed old tile and wall from around an existing tub / landing. Replaced drywall with cement board. Repaired water damage. Installed new tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$975
Response from Buds Ceramic Tile & Remodeling
Dear Customer, thank you so much for taking time from your busy schedule to write an excellent review. you and your wife was an absolute pleasure to work with to rectify your water damage.i would be happy to give you an estimate for any of your future remodeling needs. thank you for choosing my company for your repair needs. sincerely, jerry
kathleen B.
07/2015
5.0
ceramic tile
 + -1 more
Superb service and quality. Went above and beyond by repairing wall damage at no extra cost. Would use again in a heartbeat. Quality was so good my realtor took his card to share with her other clients.
Description of Work: He replaced kitchen and bathroom caulk-also repaired wall damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Buds Ceramic Tile & Remodeling
Dear customer, thank you for taking the time from your busy schedule to write a review. it was a pleasure working with you and i appreciate you choosing my company for your repair needs. sincerely, jerry
Patricia W.
07/2015
5.0
home remodeling, ceramic tile, flooring contractor
 + 1 more
I first inquired with Bud's Ceramic and Tile for regrouting of the bathroom floor and tub. We have had serious problems with cracked ceramic floor tiles, cracking in the grout lines in the kshower and floor but mostly the several leaks into our newly remodeled kitchen below from the toilet. This was the result of a very poor remodeling job nine years ago from a very long established local bathroom contractor. We met with owner Gerry and he looked over the bathroom and pointed kout all our problems that we already knew but was hoping for a quick and relative inexpensive fix. The first thing he observed was by knocking on the floor where cracks in floor occurred near toilet that there was no subfloor. We suspected that but tried to block it. I forgot to mention we have had to have our kitchen ceiling repaired two times with plaster and drywall. Gerry was willing to do the special listed on Angies list. He also gave us other alternatives. We decided to remove the wall and floors install sub floor and another materials that was between sub and tile. Gerry recommended the tile we should look at and had us go to his dealers showcase. A lot of choices great display and professional knowledgeable staff. The nest day he was demolishing my bathroom. To our surprise, there was no sub floor, the old linoleum floor was just retilled over. Gerry had to rebuild around the toilet and put in new flange. He also did all the demo and cleanup. What a mess and disappointment that we paid all this money for a shoe-maker job. We were confident in Gerry and the one thing that stuck in my head was what he said to us..."If you do a job the right way I won't have to return"! He was right, the bathroom came out georgeous. His ceramic cuts, accuracy, in addition to his design ideas, we now have a show stopping bathroom!!! He did plastering to fix the walls that were hidden by wallpaper (just painting this round). We just had our living, dining and kitchen installed hardwood floors. He repaired a section a small counter' tile and backsplash that needed to be cut to be level. So perfect, you would never have know there is a slight difference in the remaining backsplash and tile. Finally. We were advised not to put hardwood in the back hall that leads from the outside. I was disappointed but then Gerry came with wood porcelain tile that almost perfectly matched my hardwood. We loved the look and continuity the new porcelain tiles added to our new hardwood. I cannot say more about Gerry the owner. His work ethic, professionalism, his ability to take our vision mixed with his suggestions and gives you what you envision with such mastery workmanship. I highly recommend Gerry and Bud's Ceramic and Tile. This is true artistry and talent!!!
Description of Work: Ceramic tiling on tub and bathroom floor. Retailing of back hallway plastering and kitchen counter repair. He will be returning to install new bathroom vanity and caulking of tub when tub is refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,400
Response from Buds Ceramic Tile & Remodeling
Dear [Member name removed], thank you so much for taking the time to write an excellent review for my business. i could not have accomplished your bathroom remodel and other repairs with out the cooperation and wiling to fix your problems the right way from you and your husband. it was my pleasure to work with you and certainly would be happy to quote any of your future repair needs.now all the mess is cleaned up and yes you have a show room bathroom to enjoy for many years to come. see you soon when your new vanity arrives. sincerely, jerry
Quinn M.
07/2015
5.0
ceramic tile
 + -1 more
I used the $99 for 2 hours of work deal. Jerry was very professional and helpful. He came in and assessed my issues and immediately started working on fixing them. The window in my shower needed a lot of attention, more than 2 hours worth, and Jerry was kind enough to stay until the work was complete. He did a great job and the shower/bathtub looks 100% better than before. I would highly recommend him.
Description of Work: Re-grouted my bathtub and the window in my shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Buds Ceramic Tile & Remodeling
Dear [Member Name Removed], thank you for taking the time to post a review on my work and choosing my company for your repair needs. sincerely, Jerry
Michell J.
06/2015
5.0
ceramic tile
 + -1 more
Gerry with Buds Ceramic Tile was extremely professional and was willing to do the research on what we needed if we wanted this job done. He even came out to our house to take a look at our project and did not charge us for his time. It was an unusual request... to re-grout and seal a tile top to a bar with very close tiles. Gerry could have easily billed us for his time, but did not. If we decide to have the work done in the future, we would definitely call him back. Very professional and honest!! I would not hesitate to call him back for any future tile needs!
Description of Work: We had an "unusual" tile job for an outdoor bar. We wanted to have the top re-grouted and prepped for the outdoor elements. We did decide to not have the job done at this point, as the work would have been too time consuming and expensive for what we wanted to use this bar for.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Buds Ceramic Tile & Remodeling
Dear [Member name removed], thank you for your excellent review. i would be happy to quote your future projects. sincerely, Jerry
Cathy H.
04/2015
5.0
ceramic tile
 + -1 more
Jerry went far beyond what I expected. He not only caulked areas I pointed out, but did all other areas of the shower, etc that he saw were in need of caulking. He is part of a dying breed of craftsmen who are not only very skilled, experienced, neat, intelligent, and pleasant to have in your house, but who do whatever needs doing, even if he could have gotten away with doing just what I asked. Not too many contractors around who go the extra mile to satisfy a customer the way Jerry does. I would definitely call him again to give an estimate on future projects.
Description of Work: Used high quality silicone caulk and caulked all areas of master bath, powder room, and kitchen counter area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Buds Ceramic Tile & Remodeling
Dear customer, thank you so much for your excellent review and recognizing the extras that i did to exceed your request and repair needs. you were a pleasure to work with and i would be more than happy to quote your future repair needs. thank you for choosing my company. sincerely, jerry
Leonard G.
04/2015
5.0
ceramic tile
 + -1 more
The shower looks great. He had to grind out and replace a lot of grout. He had insisted on previously stopping by to get an exact color match. The job done quickly and efficiently.
Description of Work: Grout repair and cleanup in a marble shower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Buds Ceramic Tile & Remodeling
Dear customer, Thank you for your good review. I appreciate you choosing my company for your repair needs. The cost of the special was only 99.00. I will have your estimate for additional work with in a few days, sincerely, Jerry
Gary A M.
04/2015
5.0
ceramic tile
 + -1 more
Very well. personable and knowledgeable about steps to be taken in the future as far as water damage to upstairs bathroom.
Description of Work: lots of caulking in 2 bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Buds Ceramic Tile & Remodeling
Dear customer, thank you for your excellent review and choosing my company for your repair needs. sincerely, jerry
Alexa L.
03/2015
5.0
ceramic tile
 + -1 more
It was good. It was a great service. The guy was great.
Description of Work: I purchased a big deal for Buds ceramic tile and remodeling.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Buds Ceramic Tile & Remodeling
Dear [removed member name], thank you for your excellent review. i appreciate you choosing my company for your tile repair needs sincerely, jerry
Bonnie A.
02/2015
5.0
ceramic tile
 + -1 more
We got off to a little bit of a rocky start with scheduling but the once he got to the house the service was excellent. The shower looks almost new and the level of professionalism was topnotch!
Description of Work: caulked bathroom shower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Buds Ceramic Tile & Remodeling
Dear customer, Thank you for your excellent review. i do appreciate your patience when i had to reschedule because of an illness at the scheduled time. i want to also thank you for choosing my company for your needed repairs. sincerely, jerry
Nancy N.
01/2015
5.0
ceramic tile, flooring contractor
 + 0 more
Jerry is fantastic. Very punctual and accurate, wonderful to work with. He did a great job of answering my questions and explaining things to me. I will definitely recommend him to others and use him again.
Description of Work: Put in a new kitchen floor of porcelain tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Response from Buds Ceramic Tile & Remodeling
Dear customer, Thank you for your great review. it was a pleasure working with you to get your floor project complete. sincerely jerry
William V.
01/2015
5.0
ceramic tile, flooring contractor
 + 0 more
Tub and surrounding tile were in pretty poor condition. Gerry took out all the old caulk and put in new caulk, and also cleaned the grimy surface of the tile surrounding the tub, which was very dark and in need of cleaning. It's sparkling now! He also offered advice on possible resurfacing of the tile floor. He was done in the two hours as promised and I would recommend him to others.
Description of Work: Cleaned and re-caulked the bathtub tile and grout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Buds Ceramic Tile & Remodeling
Dear Customer, Thank you for your excellent review. i would be happy to give you a price when you are ready to replace your bathroom floor as needed. thank you for choosing my company for your home repair needs. sincerely Jerry
Marilyn K.
12/2014
5.0
ceramic tile
 + -1 more
Mr. Ogilvie was very professional and did a nice job. I've had a lot of work done to my home since I moved to this area three years ago and have been disappointed so many times, but was very impressed by his promptness for both the initial estimate and the day of the work being done.
Description of Work: cleaned and resurfaced (caulked) grout in bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Buds Ceramic Tile & Remodeling
Dear customer, i appreciate the excellent review and thank you for choosing my company for your repair needs. sincerely, jerry
Jayne M.
12/2014
5.0
ceramic tile
 + -1 more
Jerry was punctual and immediately pinpointed the problems with my bathroom tile. Although the bathroom needs complete restoration, he was able to make the shower look good again and serviceable until we complete another project in early spring. Amazing! He was very helpful and courteous. I will definitely be contacting Jerry for a formal estimate as we were impressed with his knowledge of tile and waterproofing.
Description of Work: I purchased the $99 deal and Jerry restored and caulked the grout in my shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Buds Ceramic Tile & Remodeling
Dear Customer, Thank you for your excellent rating. it was a pleasure meeting you and assisting with your project repair needs.have a safe and happy new years. thank you for choosing my company. sincerely jerry
jeanne L.
12/2014
5.0
ceramic tile
 + -1 more
The shower looks wonderful considering the original condition. I can now have guests use it without needing to apologize before they enter the bathroom.
Description of Work: Gerald is great. I am gradually restoring a 1924 home. The grout in the shower has seen better days. I asked him to inspect the condition and determine if it would need to be replaced immediately or if I could get a temporary fix as I have other remodeling projects underway. He did a great job cleaning up the tile and making the shower water tight again. He let me know that I will eventually need to replace it as there was some water damage to the wall behind the shower. But it looks great and will allow me to hold off on redoing the entire bathroom until I've finished some of the other projects. That is exactly what I wanted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Buds Ceramic Tile & Remodeling
Dear customer, thank you for your excellent review.it was a pleasure working with you to get your project repaired. happy holidays and thank you for choosing my company sincerely, jerry
Todd E.
12/2014
5.0
ceramic tile
 + -1 more
always on time, great personal skills, professional quality work, no complaints
Description of Work: re grout shower, apply silicone sealant to seat and lower areas finish drywall, sand prime and paint wall and two ceilings from repair openings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Buds Ceramic Tile & Remodeling
Dear customer, Thank you for your excellent review. it was a pleasure working with you to get your repair needs completed. I truly appreciate you choosing my company . I would be happy to estimate any remodeling or repair needs you may have in the future. I wish you and your family a safe and super great holiday and a happy new year. sincerely, jerry
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Service Categories
Ceramic Tile,
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
General Remodeling,
Plumbing
FAQ
Buds Ceramic Tile & Remodeling is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Buds Ceramic Tile & Remodeling accepts the following forms of payment: Check