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Cayuga Tree Service Inc

Tree Service

About us

Family Business caring for Central New York properties for over 40 years. A. Christopher Sandstrom 1975 Graduate of the SUNY College of Environmental Science and Forestry. ISA certified Arborist #158 Registered Consulting Arborist #314 Modern equipment to handle all phases of tree care. 4-8 employees depending on season. All jobs done by our fully trained, equipped and insured crews.

Business highlights

55 years of trusted experience
Emergency Services Offered

Services we offer

Tree removal, trimming, stump grinding, root collar inspection & air spade excavations, storm damage, fertilizing, lighting protection, cabling, insect & disease treatment by micro-injection, young tree corrective pruning & view vista pruning.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.628 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
4%
3
0%
2
14%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.6
responsiveness
4.5
punctuality
4.6
Showing 1-25 of 28 reviews

Marlo C.
09/2023
2.0
tree service
  + -1 more
Chris (who is a really knowledgable arborist) visited my property to help me come up with a plan to care for the trees I had and plant new trees. He did a tour of the property, then sent me a few handouts about pruning trees and trees that successfully grow in the Northeast. Everything I got was information I could have looked up in a simple online search. I was disappointed not to get anything specific to my property, so I did some research based on what he sent me and wrote him a note asking him what he thought of the tree selections I'd made for spring planting. Despite reaching out to him twice and his secretary once, I've never heard back from them over the course of about two months. I did get a really nice, detailed quote for trimming a huge tree on my property- wish they'd put that same energy and detail into a plan for what trees to grow on my property.
Description of Work: Plan for planting new trees, maintaining old trees.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$150

Charles W.
10/2018
2.0
tree service
  + -1 more
I have called them 2 times to get 3 trees removed and they never called me back to setup an appointment. I did tell them I have used them before for removing a tree on this property. Their excuse was they were short handed and the person that does the estimates was working tith the tree removal crew.
Description of Work: Called to get an estimate to remove 3 trees.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Liz C.
10/2017
5.0
tree service
  + -1 more
The owner came right on time to do an estimate which he submitted to us in writing via e-mail. We accepted the proposal and scheduled the work to be done approximately 6 weeks later. It was a 2 day project; each day they arrived by 8 a.m. and immediately started work.The work was incredibly well coordinated; with the crew and equipment there was never an idle moment. No problems and everything finished and cleaned up ahead of schedule. They exceeded our expectations in every way and we would highly recommend this company w/o reservation.
Description of Work: We needed to have 10 large trees removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne H.
10/2017
5.0
tree service
  + -1 more
Hired Cayuga Tree Service twice for the same chestnut tree. One third of the massive tree fell during a very wet spring about 8 years ago. Chris was able to save what remained, balanced it and cabled it to another tree to prevent it from falling on the house in the event it toppled. The tree was breathtaking for another six years before succumbing to its disease. They came back and removed the still huge tree quickly and professionally, leaving very little evidence that a tree had ever been there.
Description of Work: Tree saved, then removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie H.
03/2017
5.0
tree service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cindy S.
01/2016
5.0
tree service
  + -1 more
unknown
Description of Work: Prompt and thorough removal of two large tree. Hauled away all wood and mulched branches. Left property clean.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathleen G.
09/2015
5.0
tree service
  + -1 more
unknown
Description of Work: Mr. Landstrom came and gave an estimate for cutting and removing 4 trees and trimming overhanging branches from several other trees. He was very knowledgeable and professional. His estimate was very reasonable. We did not use his service only because another could do it earlier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne S.
08/2015
5.0
tree service
  + -1 more
unknown
Description of Work: The crew of eight showed up in the morning as promised, along with Chris Sandstrom, the business owner. They safely took down a large tree in our back yard, and ground the stump below grade. They trimmed a large maple. They injected an ash tree to treat the emerald ash borer. All the wood was chipped and removed. They left the property clean. Really, it couldn't have been better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Jane K.
07/2015
2.0
tree service
  + -1 more
unknown
Description of Work: Owner came for estimate. He had a piece of paper in hand where he scribbles his notes or diagram. I told him I had someone stake out the boundary. I wanted one small tree cut down and all the rest of trees on side of house cut back to boundary line that was staked to stop squirrels from getting on roof. |I received a contract in the mail about 6/9/15. Price seem decent as there was not a lot of work to be done. I signed and sent contract back 6/11/15. My Mistake I failed to read his fine print. He does not give a date for work to be done. So it get done when he gets there. Could be 1 month or 6 months. |My calls went unanswered. Emails gave excuses working on storm damage or waiting on UFPO for underground lines. UFPO never came as my underground cables were not staked. Sent another email on 6/12 got reply will show on 6/13. ( 1 month later and several squirrels on roof ) Crew cut tree branches touching house and took down small tree and was going to leave the other branches hanging over line. I told Chris this is not what I requested and he pulls out his pretty picture he drew. After some discussion with Chris they cut the remaining branches back ( 1-2" p**** willows branches) . Total time from arrival to departure 45 minutes. | |This guy was recommended by my landscaper. Bad mistake. |If you do call this company you need to put in writing what you want and a deadline for work to be completed or you could be waiting forever. |

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$459

carol C.
06/2015
5.0
tree service
  + -1 more
unknown
Description of Work: Cut Down and removed diseased 33 yr old pine trees from property and ground stumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Janet M.
05/2015
5.0
tree service
  + -1 more
unknown
Description of Work: They removed a small oak, pruned two very large tamaracks and took off the top of a juniper that was too tall. They did a great job and Chris Sandstrom is very knowledgable about the condition of the trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Terry B.
02/2015
5.0
tree service
  + -1 more
Excellent crew, very attentive. We had him just trim some trees and he operated the big piece of machinery. His guys that he had around were asking if there's anything else they can end up doing or any other branches that we had while the whole thing was going down. It was very good.
Description of Work: I used Cayuga Tree Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jan C.
10/2014
5.0
tree service
  + -1 more
It went perfectly! Professional, friendly service. And, they were quick! I had two other services quote on the project and this was by far the most reasonable. In addition, one of the other services quoted me $250 to treat my star magnolia for scale (two times); Cayuga Tree Service representative told me how I could do it for less than one-tenth of the quoted price myself! I highly recommend this company.
Description of Work: Took down a big pine tree by my driveway and ground the stump and trimmed an apple tree and a star magnolia tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Janet A.
09/2014
5.0
tree service
  + -1 more
Very, very professional. My husband was very happy that the owner is an arborist and was very knowledgeable about the care of trees.
Description of Work: I can't find a copy of the invoice but I know it was very reasonable to trim some very large trees, cut a tree down and grind out the stump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel S.
07/2014
5.0
tree service
  + -1 more
I want to express my appreciation for the terrific job you and your crew did at my home. I was very impressed by everything I saw...quick, efficient, and a great job on the cleanup. Thank you!
Description of Work: Removed a few trees from my lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Brian M.
08/2013
5.0
tree service
  + -1 more
My experience with them was excellent! The guy was really nice, and he was inexpensive too. I thought, he got a really great price! He's right on time, and he's really nice. Also, he's really quick in issuing out our quote.
Description of Work: I used Cayuga Tree Service for tree trimming and removal.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Robert W.
09/2012
5.0
tree service
  + -1 more
They came out on a Friday to check out what needed to be done. I recived an estimate on Monday and the work was performed a week later. They did a wonderful job. It opened up the view of my lakefront house. Excellent job!
Description of Work: I needed a few locust trees cut down, a lot of bushes and small trees removed from my bank and the lakefront weed wacked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Dana W.
12/2011
5.0
tree service
  + -1 more
I chose them because they are a local, insured company that was recommended to me. I will use them again in the future.
Description of Work: I used Cayuga Tree Service to cut down a large tree and grind the stump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Michele T.
07/2011
5.0
tree service
  + -1 more
They were able to work me into their schedule very quickly. They came in full force to get four trees out rapidly, two of which were extremely large. I loved that they responded immediately to my request for a quote and scheduling my business. Their prices are extremely reasonable. I will use them again for trimming and fertilization of my trees. I strongly recommend them.
Description of Work: Cayuga Tree Service removed four trees and ground down the stumps. Two of the trees were extremely large and very tall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

MARTHA D.
03/2011
2.0
tree service
  + -1 more
If there is some reasonable explanation for what happened I would give him another try.
Description of Work: I was looking to change providers and he was recommended by a friend, He came out in the fall and said he disagreed with my previous service and that he would be back in the spring to trim. I called and left messages at least three times, and actually talked to someone (not him) once or twice and I never heard from him at all. I was very surprised and disappointed, as was the friend who referred me.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Dominic G.
11/2010
5.0
tree service
  + -1 more
I have used Cayuga Tree Service for twenty years for all of my tree work and they have done a lot of it since my house sets in the middle of two acres of trees. As with all of my previous experience, Christopher the owner was prompt in coming to my house to give me an estimate and quick to schedule and perform the work. They showed up when they said they would and cleaned up and took away all debris. In fact, if I hadn't been home when they performed the work I would hardly have known they were here except the nice pile of cut up logs for the fireplace. I would highly recommend them for any and all tree service. They are prompt, professional, courteous, have good people and have top shelf equipment.
Description of Work: Had Cayuga Tree Service take down a very large very old birch tree that was only 10-12 feet from the house. They also cut down a large crabapple tree, ground both stumps and the large roots completely away so we could re-plant in the same areas if we wished plus they pruned the lower branches (up to 15' high) of two large blue spruce trees. Additionally, my wife asked them to cut up and leave a good number of the birch logs for future use in the fireplace as well as for display.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Margaret S.
10/2010
5.0
tree service
  + -1 more
They first visited and took notes. We recieved a written proposal in the mail. We called to accept the proposal and to schedule the time estimated for the work to be performed. They arrived on schedule, completed the job and left the yard looking much better than when they arrived. The crew was very efficient.
Description of Work: They took down 2 trees, cleared all debris and trimmed the trees nearby. The trimming they did looked very natural. They advised on the condition of surrounding trees suggesting on the removal of one that was almost dead. This they did without much of an increase for their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Elizabeth S.
06/2010
5.0
tree service
  + -1 more
Each time they were excellent. Very punctual and professional. The trees removed were quite large and they had the right equipment for the job.
Description of Work: Cayuga has come several times to remove diseased or downed trees on my property, and grind down stumps. The most recent work was following an ice storm in April 2003

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Raymond L.
05/2009
4.0
tree service
  + -1 more
Company is very polite on phone and mailed a nicely prepared estimate. I have a feeling they do good work. Unfortunately the estimate arrived over a week after I called about removing a tree that was in danger of falling down, and I already had someone else cut it down several days ago. Also, the estimate included trimming other trees which I did not ask about. Since the estimate was not itemized, I dont know what the charge would have been for removing only my decayed tree. Also unlike other firms they made no mention of grinding out the stump -- just cutting stump to grade. I would suggest this firm pay closer attention to customer requirements, and call or leave an estimate in the mailbox when they come by the house instead of waiting to mail it.
Description of Work: Did not have services other than request an estimate. One dollar cost entered because Angie List does not let you comment on the estimate process without entering approx how much you spent.

Rating CategoryRating out of 5
value
4.0
responsiveness
3.0

$1

Moira M.
10/2008
5.0
tree service
  + -1 more
Chris came out to consult on how best to take care of the trees in our newly acquired backyard. He submitted a detailed plan and estimate, and came back to do the work. Removing the huge dying maple was a massive job, requiring heavy machinery. He came back in the spring (after the salt was gone from the roads) to grind the stumps.
Description of Work: Trim and shape trees, remove weed trees, remove huge dying maple & grind stumps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300
    • 1(current)
    • 2

Contact information

5660 Valley Dr, Elbridge, NY 13060

www.cayugatreeservices.com

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service

FAQ

Cayuga Tree Service Inc is currently rated 4.7 overall out of 5.
Cayuga Tree Service Inc accepts the following forms of payment: Check
No, Cayuga Tree Service Inc does not offer free project estimates.
Yes, Cayuga Tree Service Inc offers eco-friendly accreditations.
No, Cayuga Tree Service Inc does not offer a senior discount.
Yes, Cayuga Tree Service Inc offers emergency services.
Yes, Cayuga Tree Service Inc offers warranties.
Cayuga Tree Service Inc offers the following services: Tree removal, trimming, stump grinding, root collar inspection & air spade excavations, storm damage, fertilizing, lighting protection, cabling, insect & disease treatment by micro-injection, young tree corrective pruning & view vista pruning.

Contact information

5660 Valley Dr, Elbridge, NY 13060

www.cayugatreeservices.com