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2.02 Reviews
Showing 1-2 of 2 reviews
Mary R.
08/2016
floor cleaning
+ -1 more.
Description of Work: "AWFUL! Stood us up THREE TIMES! I should have known better after it took Donald over two weeks to return my phone call. He came by, did the estimate and we picked a date two weeks away. I got the house ready, opened the windows on a hot summer day and an hour after he's supposed to show up, I have to call him to find out he's running late. Then he still doesn't show up later that day and I call again. This time he's having equipment trouble and asks to reschedule for later that week... The day of the job, he calls me at 7AM to cancel again...he could have called the night before so I didn't clear out my whole morning but at this rate, I'm just wanting to get the job done and over with. He "promises" me he'll show up that weekend at "8am sharp" to do the job. I agree to it but at this point I know I'm never gonna see this guy again. And I'm right. Not only does he NEVER SHOW UP, he doesn't even have the decency to return my phone call and try to work out the situation. I understand these guys get busy, that equipment breaks and jobs run behind but that doesn't excuse this kind of behavior. If the job wasn't worth his time, he should have said so and not wasted ours. To waste my time on basically four different days is inexcusable. The worst part is that Donald was recommended by a good friend. She felt terrible after hearing what we went through and needless to say but I'll say it, won't be recommending this operation to anyone ever again. And obviously neither will I."
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Michael M.
05/2012
hardwood floor
+ -1 moreThey moved the furniture and were nice enough. Everything was fine, until they opened up my circuit box to hook up their sanding machine because it required more voltage. They didn’t even ask me to do it! They seemed unprepared. They didn’t have the appropriate equipment. He said he had to rent a different machine to come back and do it. I’ll be hiring someone else.
Description of Work: I hired them to refinish my hardwood floors.
| Rating Category | Rating out of 5 |
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Contact information
unknown, EASTCHESTER, NY 10709
www.personaltouchwoodfloors.comLicensing
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Service Categories
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
Personl Touch Flooring is currently rated 2 overall out of 5.
Yes, Personl Touch Flooring offers free project estimates.
No, Personl Touch Flooring does not offer eco-friendly accreditations.
No, Personl Touch Flooring does not offer a senior discount.
No, Personl Touch Flooring does not offer emergency services.
No, Personl Touch Flooring does not offer warranties.
Personl Touch Flooring offers the following services: Hardwood floors refinished, sanded, poleyuthaned, natural finish, oil base, water base, stain finished, stain, color, installed wood floors, real woods & laminate floors installed.
Contact information
unknown, EASTCHESTER, NY 10709
www.personaltouchwoodfloors.com