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Fonseca and Griffin Plumbing and Mechanical, LLC

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

We are a local plumbing company dedicated to quality craftsmanship and the highest level of customer service. Our Team is considered family and that's how we treat our Valued customers. Our goal is to provide you with peace of mind and 100% satisfaction. We stand behind our work and ability to get the job done right the first time. Expect quality and value with integrity. Every customer. Every time. The company was established in 2011 by Zane Fonseca with the goal of going that extra mile and earning life customers through his high level service expectations. In 2019, Zane partnered with master plumber, Dustin Griffin, creating an opportunity to extend more services to our valued customers. We offer both Commercial and Residential services. Our services include, but are not limited to: sewer and drain cleaning, high velocity pressure jetting, camera inspections (drains and pool lines) as well as repairs and installations of toilets, tubs and showers, indoor/outdoor faucets, garbage disposers, sinks/vanities/laundry tubs, sump pumps, back up sump jets, water heaters, tankless heaters and descaling, gas lines, water filtration systems and new water service installation. Our techs are prepared with all necessary PPE (masks, gloves, sanitizer, etc.) and it has always been our company policy to wear booties in homes as well as to clean up the work area with our own cleaning supplies.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

24 Hour Emergency Service. Sewer and Drain Cleaning, High Pressure Jetting, camera inspections of drainpipes/pool lines. Repairs and installation of main sewer systems, new water service, toilets, bathtubs/showers, dishwasher & washer/dryer installs, indoor/outdoor faucets, garbage disposals, gas lines, sinks/vanities& laundry tubs, sump pumps and backup sump jets, hot water heaters, tankless water heaters and descaling of tankless units. All other leaks and repairs.

Services we don't offer

If we need to cut an access in a wall or ceiling in order to repair a leak we do not repair sheet rock or drywall. You will need a contractor. We do not pump out septic tanks.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.995 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
2%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 95 reviews

Margie G.
10/2021
5.0
plumbing
  + -1 more
The team was willing to evaluate the various ideas i had for relocating plumbing for a washer hook up. Once we determined the most practical path they got right to work and this particular task was done in one day. The team was easy to work with and talk to.
Description of Work: Moved Washer hookup to a new area
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy R.
10/2021
5.0
plumbing
  + -1 more
Great! Fonseca & Griffin were attentive to concerns and did a great job with no issues. Crew were friendly and polite. They cleaned up after themselves with little evidence remaining. I've recommended them to many neighbors, friends and family.
Description of Work: OCWA water service connection to home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,800

Judy H.
06/2021
5.0
plumbing
  + -1 more
The service man they sent did excellent work. He was polite and worked cleanly. I would call this company again if I need further work.
Description of Work: Replace outdoor silcock

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you for your kind review! We are proud to leave our work area clean for our Valued customers and treat their homes as if they were our own. We look forward to serving your future plumbing needs.

Thomas S.
06/2021
5.0
drain cleaning
  + -1 more
We were very impressed with the service we received. I called around 8:00 AM because we had water flooding in our basement, and someone was at our home before 9:00 AM. The plumber who came was friendly and knowledgeable, and he quickly fixed the problem. Would definitely call them again.
Description of Work: Unclog a septic drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you for 5 Star review! We're glad to hear you were happy with our service and look forward to serving your future plumbing needs.

Shay O.
11/2020
5.0
plumbing
  + -1 more
Called in the afternoon needing the job done the next day. Came out next day and got the job done.
Description of Work: Water lines installed in my crawl spaces.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you for the A rating! We're glad we could accommodate your time frame and hope to work with you again.

ED M.
11/2020
4.0
ceramic tile, plumbing
  + 0 more
After a lengthy discussion on issues with some of the work we worked it out & the owner apologized. Issued a refund after some misunderstanding on my part.Went out of there way to make things right.
Description of Work: plumbing & vent work

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
We're sorry that your experience did not meet your expectations or reflect the quality service we provide our valued customers. We don't consider the job complete until the customer is satisfied and we are glad to have reached a resolution and understanding on both sides.

david M.
10/2020
5.0
ceramic tile, plumbing, home remodeling
  + 1 more
Called on Monday and they were there the next day to do the job. I have used them before for other projects and couldn't be more pleased with the work that they did. Would highly recommend them to anyone needing plumbing work done.
Description of Work: Needed a new water line installed for my new fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you for the recommendation! We appreciate your kind words and look forward to working with you again.

Charlotte F.
10/2020
5.0
plumbing
  + -1 more
Everything went well. The guy showed up a little over an hour late, but otherwise everything was very good.
Description of Work: replaced tub shoe and overflow
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you for the A! We're happy to hear everything went well. Not all jobs can go as anticipated as we cannot predict unknowns until we can fully investigate. We appreciate your patience and hope you will call us for your future plumbing needs.

Pete D.
09/2020
5.0
plumbing
  + -1 more
professional, dependable, knowledgable
Description of Work: replaced shower valve & shut off

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you for the A! We hope you will call us for any future plumbing projects.

Angela G.
09/2020
5.0
plumbing
  + -1 more
I was impressed with their attentiveness to finding the solution to my problem with water leaking on to my basement floor, around my laundry area. They were true professionals, friendly, and I felt safer with them wearing ppe inside my home.
Description of Work: repaired laundry discharge line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you for the kind review! Having a plumbing issue is already an uncomfortable situation and our goal is to give our valued customers peace of mind. That starts with customer service, our mission and the safety of our customers and employees.

Kris F.
09/2020
5.0
plumbing
  + -1 more
I was very happy with the entire process. When I called I was able to to get an appointment within a couple of days which worked with my schedule. The plumber called 20 minutes before showing up to let me know he was on the way. After checking out the spigot he carefully explained the two options- fix or replace. I opted for the fix. He performed this quickly. I would highly recommend Fonseca and Griffin.
Description of Work: repaired outdoor spigot
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you for the recommendation! We're glad to hear about your positive experience and hope you will continue to call us for plumbing service when needed.

Robin W.
09/2020
5.0
plumbing
  + -1 more
Very well. Jason was knowledgeable, personable, and efficient.
Description of Work: replaced garbage disposer
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you! We appreciate your kind words and hope to work with you again.

Tim K.
09/2020
5.0
drain cleaning
  + -1 more
They came when expected and got the job done. They charge a flat rate for this and don't leave until it's tested as working. They even took the time to explain what they think happened and answered all questions about how to prevent in the future and what the next steps would be if the first fix didn't work.
Description of Work: main sewer drain service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you for the review! We like to explain everything up front so our customers are aware of all the available options to make an informed decision.

Patricia A.
09/2020
5.0
plumbing
  + -1 more
Very satisfied with quality of their work. Friendly and respectful workers. Will be calling again for any future repairs.
Description of Work: repair tub drain
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you! We appreciate the review and look forward to working with you again!

Andrew K.
09/2020
5.0
plumbing
  + -1 more
Fantastic! There were some unforeseen problems but these guys got through it without even blinking. They were very professional and kept me in the loop the entire time. I would gladly recommend them for anyone who is looking for a great plumbing service!
Description of Work: replaced meter valve, repaired silcock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$471.44

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you for the kind review! We appreciate it very much. We are happy to explain our process and make clear what we are doing in real time as we go through the repair.

Nancy S.
08/2020
5.0
plumbing
  + -1 more
They explained the possibilities and what they could do to try to find the source of the problem. They went methodically through the system, and found the source, fixed it, thoroughly cleaned up after themselves, and were friendly and professional throughout. It was a real pleasure doing business with them!
Description of Work: repair water hammer issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you! We like to make it clear to our valued customers exactly what we're doing to locate and resolve the issue. We appreciate your kind review and your business.

Andy R.
08/2020
5.0
plumbing
  + -1 more
worked hard until they got the clog out...very good work
Description of Work: drain cleaning and jetter
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you for the review! We appreciate your business and hope you will choose us again for your plumbing needs.

Don S.
08/2020
5.0
plumbing
  + -1 more
They were fast . They did a very good Job. They did not leave any mess when they finished. I would hire them again if I need a plumber. I would not hesitate to recommend them to anyone. They were that good.
Description of Work: replaced outdoor spigot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you for the recommendation! We appreciate it very much! We look forward to working with you again in the future!

Mimi M.
07/2020
5.0
plumbing
  + -1 more
I want to recommend Fonseca and Griffin Plumbing in East Syracuse. I called them about 2 months ago to fix a leak under a bathroom sink. Plumber Jason came and fixed the leak. But the problem reappeared today and Jason juggled his work schedule to return immediately to fix it. Turns out that the new leak was from a different source than the original problem—nonetheless, Jason and the company agreed to adjust the charge for the second visit in a very fair manner. I judge a company both by their expertise and customer care—and give Fonseca and Griffin high marks in both areas!
Description of Work: Repaired 2 bathroom sink leaks on two separate occasions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thanks so much for the high praise! We like to alleviate the burden of plumbing issues from our customers and provide them with peace of mind. We stand by our work and will act quickly to resolve any issue that reoccurs regardless the cause.

Greg S.
06/2020
5.0
plumbing
  + -1 more
Great service and arrived promptly! Treated my house as if it was their own and even showed my son around the project! Would definitely recommend!
Description of Work: shower valve and pan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you for the recommendation! We understand plumbing issues can be a burden and we try to ease that by keeping the work area as clean as possible while being respectful of your space.

Michael C.
06/2020
5.0
plumbing
  + -1 more
They were very professional, came in shows you what wrong and what he is doing. Very clean and great service.
Description of Work: toiler repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you for the review! We hold ourselves to a high standard of service and are more than happy to explain our findings and offer solutions to our customers.

Donna J S.
05/2020
5.0
ceramic tile, drain cleaning
  + 0 more
Very quick response. Problem was taken care of in less than 1 hour.
Description of Work: Toilet problems

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thanks for the review! We hope you will call us for your future plumbing needs.

william D.
04/2020
5.0
ceramic tile, drain cleaning
  + 0 more
it went very well had it completed in less than 1 hour and did a great would definitely hire again in a heart beat
Description of Work: main sewer drain unclogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
We appreciate your review and look forward to working with you again!

Debbie N.
04/2020
5.0
plumbing, water heater repair
  + 0 more
Excellent phone service and the gentlemen they sent out were very polite. I needed it replaced during the pandemic. The company was informative and professional. None of us wanted to be replacing a water heater during that time of course, but they made the process quick and easy.
Description of Work: Hot water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you for the excellent grade! We understand that unexpected failures can happen at any time and are sensitive to the health concerns that are going on now. We hope to work with you again in the future.

Simon S.
04/2020
5.0
plumbing, water heater repair, sewer cleaning
  + 1 more
They were fast, professional, and solved the problem. They also came back to get the furnace and hot water heated because our gas was shut off due to flooding. There was a lot going on and a flooded basement was the last thing we needed, but Fonseca & Griffin went above and beyond to get us back to normal. They also gave me some good DIY advice on a project that I thought would cost a fortune. I highly recommend them.
Description of Work: Emergency sewer unclogging

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Response from Fonseca and Griffin Plumbing and Mechanical, LLC
Thank you! We're glad to hear you were satisfied with our service and are always happy to offer advice and to answer your questions on potential future projects.

Contact information

7393 Taft Park Dr Suite 2, East Syracuse, NY 13057

http://www.fonsecaplumbinganddrain.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 3:30 PM
Tuesday:
7:00 AM - 3:30 PM
Wednesday:
7:00 AM - 3:30 PM
Thursday:
7:00 AM - 3:30 PM
Friday:
7:00 AM - 3:30 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Water Heaters,
Septic Systems,
Ceramic Tile,
Wells and Pumps,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Water Coolers

FAQ

Fonseca and Griffin Plumbing and Mechanical, LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 3:30 PM

Tuesday: 7:00 AM - 3:30 PM

Wednesday: 7:00 AM - 3:30 PM

Thursday: 7:00 AM - 3:30 PM

Friday: 7:00 AM - 3:30 PM

Saturday: Closed

Fonseca and Griffin Plumbing and Mechanical, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Fonseca and Griffin Plumbing and Mechanical, LLC offers free project estimates.
No, Fonseca and Griffin Plumbing and Mechanical, LLC does not offer eco-friendly accreditations.
Yes, Fonseca and Griffin Plumbing and Mechanical, LLC offers a 10% senior discount.
Yes, Fonseca and Griffin Plumbing and Mechanical, LLC offers emergency services.
Yes, Fonseca and Griffin Plumbing and Mechanical, LLC offers warranties.
Fonseca and Griffin Plumbing and Mechanical, LLC offers the following services: 24 Hour Emergency Service. Sewer and Drain Cleaning, High Pressure Jetting, camera inspections of drainpipes/pool lines. Repairs and installation of main sewer systems, new water service, toilets, bathtubs/showers, dishwasher & washer/dryer installs, indoor/outdoor faucets, garbage disposals, gas lines, sinks/vanities& laundry tubs, sump pumps and backup sump jets, hot water heaters, tankless water heaters and descaling of tankless units. All other leaks and repairs.
If we need to cut an access in a wall or ceiling in order to repair a leak we do not repair sheet rock or drywall. You will need a contractor. We do not pump out septic tanks.

Contact information

7393 Taft Park Dr Suite 2, East Syracuse, NY 13057

http://www.fonsecaplumbinganddrain.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 3:30 PM
Tuesday:
7:00 AM - 3:30 PM
Wednesday:
7:00 AM - 3:30 PM
Thursday:
7:00 AM - 3:30 PM
Friday:
7:00 AM - 3:30 PM
Saturday:
Closed