ALPS CARPET & UPHOLSTERY

Took used leather sofa to the ALPS CARPET and UPHOLSTERY facility in East Syracuse for deep cleaning and conditioning estimate. Was given estimate of $250 which seemed reasonable since the sofa was being tossed out had cost me nothing so far. Rescued by me from a distant family member, it was approximately 10 years old and had been violated for same period of time by a growing infant, 3 large dogs, 2 or 3 cats, a deadbeat dad and severe neglect. I was sure that somewhere under the various crusty areas, mold, spiders nests, stains and general filth was beautiful leather sofa. At least I hoped that I was sure. A few days after the sofa had been dropped off, it had been deep cleaned and conditioned and it looked, felt, and smelled like a "New Distressed Leather" piece. The perfect piece of furniture destined for a little log cabin tucked into a quiet piece of Down East Maine. This was the first time that I used ALPS CARPET and UPHOLSTERY, but, it won't be the last!!! They did an excellent job!!

I scheduled a carpet cleaning with Alps. They called the day before to tell me their van was broken down and they couldn't do it until the following week. We rescheduled. On the day the work was to be performed, AFTER I had moved all of the furniture, they called again to cancel. I was very unhappy and told the woman so on the phone. She was extremely disinterested so I canceled the order completely and will never call these people again.