Carl Bongiorno & Sons, Inc

Landscaping, Pavers and Hardscaping, Masonry,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Looking to transform your outdoor space? Look no further than Carl Bongiorno & Sons, Inc. We specialize in landscape design, and all phases of masonry work. With our expertise and attention to detail, we'll bring your vision to life. Contact us today for a consultation!

Business highlights

46 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Landscape Architecture & Design, Patios, Outdoor Living Areas, Fire Pits, Poolscapes, Water Features and Snow Removal

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9144 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 144 reviews

Gary R.
03/2016
5.0
landscaping, masonry
  + 0 more
It went excellently, Carl was able to match the existing brick and the extension looks like it was always there.
Description of Work: Extended a brick pool apron

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70,000

Response from Carl Bongiorno & Sons, Inc
Thank you for taking the time to review our work. It is always a pleasure to work with you and your wife on new projects. You guys have always treated my crew and I with the utmost respect and made it very welcoming to work on your property and that goes a long way. Please keep us in mind for any future projects you may have.

mary O.
03/2016
5.0
hardscaping, masonry
  + 0 more
Their estimate was the 3rd I got, and a tad bit higher than the second. I chose this company because they could fit me into a timely schedule. When they explained how they would do the work, it was clear that the "great price" of the first estimate, was for doing a job that would not last. Carl and his Sons and crew were timely, and worked with us on every detail. We are ourselves designers, and very picky....so when the brick samples were shown to us and didn't quite see what we wanted, we were invited to go to his supplier and pick. They worked on laying the brick perfectly, which meant a few redo's as they were challenged with curves. In the end we have a beautiful walkway which will last forever, and will hire them again for the next project, no question. Very professional with an ear to hear the client.
Description of Work: Laid a 4' x 70' Brick walkway to our home to replace an old concrete + fieldstone sidewalk

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Carl Bongiorno & Sons, Inc
Thank you for the honest review of Carl Bongiorno and Sons, Inc. We are thrilled that you are pleased with the craftsmanship of our brick work and look forward to working together on any projects you may have in the future.

Gary B.
02/2016
5.0
concrete repair, masonry, outdoor kitchens, patios
  + 2 more
I have used them for many projects. They are exceptional masons, designers, and more importantly, they are kind, honest and good people.
Description of Work: He extended our patio. They poured a slab and laid decorative slate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Carl Bongiorno & Sons, Inc
Thank you for the kind review of Carl Bongiorno and Sons, Inc. I am trying to teach my sons the correct way to conduct our business so we keep growing, but at the same time we dont forget the smaller details that put us in this position to grow and take on new opportunities.

paula G.
11/2015
5.0
landscaping
  + -1 more
Job went exactly as outlined in contract. very nice people to work with. highly professional. everything was laid out in the contract & nothing was left to chance. they are always available either by phone or e-mail & return calls promptly. They arrived exactly when they said they would and did all of the work exactly as planned. couldn't have gone better. I hired them based on other reviews & I wouldn't hesitate to use them again & refer them to others.
Description of Work: removed existing lawn & some landscaping shrubs & installed sod throughout entire lawn & replaced shrubs & re-used some existing shrubs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Carl Bongiorno & Sons, Inc
Thank you for your detailed review of Carl Bongiorno and Sons, Inc. It was a pleasure working with you and your husband to spruce up the front of your house. Please keep us in mind for any possible future projects. Thank you, Carl Bongiorno

Dominic P.
10/2015
5.0
excavators, landscaping, hardscaping
  + 1 more
Carl came to my house with his son and assessed my job. He told me that I really need to work with an excavation company because it would be much cheaper for me. He could have given me a price like the 3 other landscape design companies did but he acted in my best interest not his own. Very admirable, I will call him back to quote the hardscape phase of my job for sure, hard to find honest people that actually care these days.
Description of Work: Carl came to my house with his son and assessed my job. He told me that I really need to work with an excavation company because it would be much cheaper for me. He could have given me a price like the 3 other landscape design companies did but he acted in my best interest not his own. Very admirable, I will call him back to quote the hardscape phase of my job for sure, hard to find honest people that actually care these days.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100,000

Response from Carl Bongiorno & Sons, Inc
Thank you for taking the time to review our company. I believe honesty goes a long way and i try to guide each customer in the right direction. I look forward to hearing from you in the near future in regards to the hardscapes. Thank you, Carl Bongiorno

Demetri B.
09/2015
5.0
landscaping, hardscaping, masonry, pavers, gravel
  + 2 more
Carl and his sons came out twice to estimate and then review. We scheduled the job and they completed it quickly and professionally. They had to reset 1 stone and replace another and that was done the following day. They were very neat and cleaned both our driveway and the neighbor's where dirt had made its way. Looks great.
Description of Work: Install paver walkway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Carl Bongiorno & Sons, Inc
Thank you for the kind words and taking the time to review Carl Bongiorno and Sons. It was a pleasure working for you and your family. Please keep us in mind for any future projects you may have. Thank you, Carl Bongiorno

Donna T.
09/2015
5.0
landscaping, hardscaping, masonry, pavers, gravel
  + 2 more
Carl called me back the day after I left the message on his phone. He and his son, Carl, showed up the following day right on time. Very pleasant, friendly and professional. We discussed what we wanted and Carl made some suggestions that would, in his opinion, look better. I trusted his judgement and am happy that I did. That was on a Friday. That evening I received a detailed estimate by email. I called to tell Carl that I would like him to begin work as soon as possible. I was provided with a very complete and professionally done contract containing work to be done, breakdown of when payments were due, terms and conditions, a masonry guarantee and references. . The following Monday morning he and his crew arrived once again, right when he told me they would. His crew was professional and worked quickly. You could tell they really knew their trade. He finished the complete job in a little over three days. Every evening they left the area as clean as possible considering there was an ongoing project. Throughout the project Carl was not always on site, but was easily reached by cell phone. I am extremely happy with the way the project turned out! My front walkway is beautiful!
Description of Work: removed all old brick facing from the entryway steps and installed all new brick for the sides and rises. Installed 2" thick bluestone treads and landing. He then removed the middle area of an old brick walkway that had been "sinking". He dug the area down another 4-5" deep and poured a new cement sub base and added masonry wire. He then installed new brick in that area. At the end of the walkway he installed new brick risers and 2" bluestone for the tread.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,850

Response from Carl Bongiorno & Sons, Inc
Thank you for your thorough review of Carl Bongiorno and Sons. Your front stoop and walkway are main focal points of your property, so we are thrilled to hear that you are enjoying the work that we did to repair them. Please keep us in mind for any possible future projects! -Carl Bongiorno

James A.
08/2015
5.0
landscaping, patios
  + 0 more
Look no further than Carl Bongiorno & Sons. I met with other contractors from Angie's List and got prices, but chose Carl after meeting with him and his son, and promptly receiving his proposal. I was not disappointed as Carl, his sons, and crew were professional and easy to work with. They did an excellent job. We plan on using them again for future work. Thank you Carl and Company.
Description of Work: Patio around the pool and redid the garage apron.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Carl Bongiorno & Sons, Inc
Thank you for your kind review. We really enjoyed working for you and your family! I appreciate that you notice the quality of craftsmanship and work ethic that my crew shows. Carl Bongiorno and Sons, as a company, take pride in hearing that we have another happy customer. -Carl Bongiorno

Denise R.
06/2015
5.0
landscaping, patios
  + 0 more
Very responsive and professional company. I called their office and Carl Jr. answered the phone and made arrangements to come for an estimate that same day. He and Carl Sr. came, took a look around and my emailed estimate arrived later that afternoon. We made arrangements for the job to be completed sometime before the end of June but I got a surprise email the following morning that they had a break in their schedule and could be there within an hour. Their crew arrived right on time, everyone was friendly and they did an awesome job. They even looked around while they were there and fixed more sections that we didn't even discuss. I did believe the price was a little high but you really get what you pay for. I'm sure someone else would've done the job for less but I don't believe for a second I would've received the same level of service and quality of work. I'll definitely use them again should the need arise.
Description of Work: Fixed bricks that had sunk around my pool and patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,250

Response from Carl Bongiorno & Sons, Inc
Thank you for your detailed review of Carl Bongiorno & Sons Inc. We strive to achieve and consistently improve customer satisfaction. Please keep us in mind for any future projects you my have. Thank you, Carl Bongiorno

Patricia F.
06/2015
5.0
landscaping, hardscaping, masonry
  + 1 more
The walkway is beautiful. We are so very pleased with the service Carl and his crew provided. They were always on time, polite, and very professional. Carl patiently answered all our questions. We highly recommend them.
Description of Work: Installed new front paver walkway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,673

Response from Carl Bongiorno & Sons, Inc
Mrs. [member name removed], It was a pleasure working with you! My crew and i are elated to hear your overall satisfaction with our company! We strive to make every single customer we serve overjoyed with the work we have completed. Please keep us in mind for any future projects you might have. Thank you! -Carl Bongiorno

David H.
06/2015
5.0
countertops, landscaping, hardscaping, marble & granite, masonry, outdoor kitchens, patios, pavers, gravel, tree service
  + 7 more
Working with Carl and his team was a pleasure to say the least. They were not only professional but more responsive than any other vendor I have ever dealt with and I am in the construction consulting industry. When Carl bid the project, he said he would be working 6 days a week starting at 6am. Not only did they never not show, but they even got to the site before 6 every day to mobilize and plan their work for the day. This was a very large project that involved multiple services and required a large crew that was extremely technical. Carl and his team were up to the task and I would happily recommend his team to anyone looking for a first rate contractor.
Description of Work: Bongiorno and sons provided masonry and landscaping work in a three acre backyard in old Brookville, NY. Carl and his team installed thousands of square feet of bluestone as well as thousands of square feet of pool patio in a separate tumbled marble stone. On top of that, Carl installed two large BBQs, one at the upper patio and one at the pool, each with stone facing and granite counter tops. In addition to that, Carl and his team furnished and installed over 60 trees ranging from blue spruce to green Giants and installed beds throughout the backyard. Carl and his team installed other plant materials in and around the patios. The work was very detailed and involved substantial grading changes so it was imperative that the structural work was done properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350,000

Response from Carl Bongiorno & Sons, Inc
(removed member name), Thank you for your kind and detailed review. I am so glad we were able to meet all of your expectations! We hope to work with you on any possible future projects! Good luck with your beautiful new backyard! Best regards, Carl Bongiorno

David K.
05/2015
5.0
landscaping, lawn service
  + 0 more
Carl Bongiorno and Sons did an outstanding job repairing my landscape following a major cesspool installation. A seed lawn was also planted and in less than a month looks amazing. Carl and his sons were responsive, professional and timely with all their work. After several weeks Bongiorno and Sons returned to add more seed to several 'bare spots' to insure a lush lawn would grow. I would highly recommend Carl Bongiorno and Sons to anyone.
Description of Work: Repaired landscape damage and planted new seed lawn following cesspool installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Carl Bongiorno & Sons, Inc
Thank you for taking the time to review Carl Bongiorno and Sons Inc. My crew had a wonderful time working for you and your family and Im thrilled we were able to meet your expectations. Enjoy!

Michael H.
05/2015
5.0
driveway pavers, decks, landscaping, hardscaping, pavers, gravel
  + 3 more
Carl was friendly and professional he showed up when he said he would and the job was completed when he said it would be.
Description of Work: Re-did my porch and step with paving stones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Response from Carl Bongiorno & Sons, Inc
Mr. [Member name removed], Thank you for the kind review! It was a pleasure working for you, and we hope you enjoy your newly installed porch and consider us for any future projects. -Carl Bongiorno

Thomas N.
05/2015
5.0
landscaping
  + -1 more
All went well and as expected. Everyone was professional, on time and up front. The sod quality was good, as well. Carl Sr. was patient with a few last minute requests after the job was finished when we thought we might want to sod over a few beds that were created. We'd hire again.
Description of Work: Regraded and laid sod in front and back yard

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Carl Bongiorno & Sons, Inc
Thank you for taking the time to review our company. Minor changes during the project comes with the territory. Im glad you and your family enjoy your newly installed lawn! -Carl Bongiorno

Dianne G.
04/2015
5.0
landscaping, mulch
  + 0 more
The Bongiorno crew did a beautiful job of removing a ton of ivy and some very sad, old rhodos and planted a privacy hedge of 6 foot Skip Laurels. They did a beautiful job and took the time to check with me about placement to make sure it was exactly what I wanted. When they were done planting, they mulched the area and it looks as if it's always been there! They even seeded where the lawn got a bit messed up. I found each and every one of the men a pleasure to deal with. Carl Bongiorno is a gentleman and a very good business man. He knows the value of listening to what a customer wants and delivering it. I would highly recommend this company.
Description of Work: renovated an old garden full of ivy and half dead rhodos

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Carl Bongiorno & Sons, Inc
[Member name removed], Thank you for your kind words about our company! We are thrilled you enjoy your newly installed garden. It was a pleasure working for you! -Carl Bongiorno

Cynthia D.
04/2015
5.0
egress windows
  + -1 more
The project took a week as described by Carl Sr. They were prompt every day, cleaned up, professional. Project went well and looked better than I had imagined.Carl continually updated me which was terrific. VERY happy with the work done!
Description of Work: Installed an egress window with a cinderblock well and custom gate surrounding the open well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Carl Bongiorno & Sons, Inc
[Member name removed], Thank you for taking the time to review us! I hope the move went well for you and you consider us again for future projects you may have. -Carl Bongiorno

Diane C.
02/2015
5.0
concrete repair, excavators, fountains, hardscaping, masonry, outdoor kitchens, patios, pavers, gravel
  + 6 more
I called Carl Bongiorno, a family owned company, and received a call back the same day. We set up an appointment where he could come and see my yard. Carl was punctual, very pleasant, and responsive to my needs. I had two small projects; one being a straightforward project of an approximate 6' x 6' paver pad. The other job required a little more creativeness. I had a rough idea what I wanted and Carl was able to envision and understand what I looking for and was able to design a very lovely focal point for my yard.Whenever I have any work done I always get at least three estimates. Carl Bongiorno was not the lowest, but was not the highest either. He came right in the middle. I chose Carl Bongiorno because of his past reviews, responsiveness to my needs, and quality workmanship . I was very pleased with my choice. To my surprise they were able to do the work on a few of our warmer winter days. They were always punctual, friendly, and professional. What a difference the paver pad is from what was there previously! And my new bluestone patio is a beautiful focal point to my garden. I only had one issue which Carl rectified immediately. Unfortunately, the weight of the truck caused a large crack in my 3-year old black topped driveway. I got an estimate for the repair and Carl deducted it from my bill. He also stated that if I had problems with the repair to call him. Unfortunate events are impossible to predict, but I was pleased with the way Carl handled it. I am so glad I chose Carl. He does high quality work, is professional and very pleasant to deal with. But,above all Carl Bongiorno has integrity, He is honest and reliable. I definitely would recommend him.
Description of Work: This consisted of two smaller jobs. One was a small 6' x 6' paver patio for a barbecue. They took apart an existing paver pad that was a botched job done by another mason. They excavated the area, poured a cement pad for the base and installed new pavers. Then the other job was an 8 ft round irregular bluestone patio and they installed an existing fountain in the middle of it and installed 4 bluestone paths coming off the patio. They also prepared the area, burying a pipe, for the electrician to run the wire for the fountain pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,000

Response from Carl Bongiorno & Sons, Inc
Thank you for reviewing Carl Bongiorno & Sons Inc. We are thrilled that you enjoy your newly re-done backyard! Also, referring to your driveway, I am glad we could come to a solution and you are pleased with the full experience of our company.

Patricia or Elizabeth W.
01/2015
5.0
landscaping, hardscaping, patios
  + 1 more
Carl, his sons and his entire crew were a pleasure to work with from the first contact onward. It was such a delight to work with a professional, knowledgeable, punctual and kind company. Carl has extensive knowledge and experience and really helped me with my design and decision making for my project. Excellent communication and reliability. Thank you for the beautiful work!
Description of Work: Retaining wall and patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carl Bongiorno & Sons, Inc
[Members Name], Thank you for taking the time to review the project we have completed in your backyard! We are over joyed with the kind words you expressed about our company, and loved working for your family! If you have any future work, dont hesitate to call. Thanks again!

Jeff W.
11/2014
5.0
landscaping, masonry, decks, hardscaping, patios
  + 3 more
Cannot say enough positive things about Carl and his crew. Quality is superb, worksmanship is on a par with no one else. Crew is friendly, and they show up when they say they will and finish things when they say they will. When issues arise that need a decision - design or other - Carl always gives sound options and recommendations. If you are looking for someone to do work in this space I don't think you could find a better choice. Highly recommended.
Description of Work: Replaced wooden deck with new patio constructed of pavers with fire-pit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carl Bongiorno & Sons, Inc
Thank you for the nice review, we also enjoyed working for you as did my two sons. We love when our customers review our company in a very positive way as you did, it makes it all worth it! Carl

Nick R.
11/2014
4.0
landscaping, hardscaping, patios
  + 1 more
The patio was originally laid down in June. There were drippings from when the pavers were cut and walked across the patio. We were told they would come off but they didn't. Since they did not come off Carl made sure that the patio was ripped up and laid back down with new stones at no cost to us. He also honored the request to not use the bobcat the second time so that we would not have to re-seed the yard again.
Description of Work: Paver Patio

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Carl Bongiorno & Sons, Inc
[Member name removed], Thank you for taking the time to review us. Sometimes things happen out of our control. In any situation, like yours, we will do our absolute best to rectify it to ensure the customer will enjoy the final project.

Lori L.
11/2014
5.0
concrete repair, hardscaping, masonry
  + 1 more
This company was very professional. Dan arrived quickly for our estimate and offered different options and ideas. After other estimates, we felt more comfortable with using Carl Bongiorno. Dan was very patient with me as I changed my mind a few times during the process! The end result is beautiful and the work is perfection. We are very pleased with the walkway and how professional all the workers were. We will definitely be using them for future projects next spring! Update as of 12/15/2014- our driveway is scheduled for complete rip-out and installation of pavers next week. Can't wait!!!
Description of Work: Removed existing damaged concrete walkway. Poured new concrete base for new walkway. Installed new pavers on walkway and stoop and stone front on stoop risers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Carl Bongiorno & Sons, Inc
Dear [member name removed], It was our pleasure bringing your walkway and stoop to life! We are thrilled to hear your kind words about our craftsmanship, and look forward to working together again in the future! Best Regards, Carl Bongiorno

Katherine M.
09/2014
4.0
landscaping
  + -1 more
He did a wonderful job, he was very conscientious, creative , and fair priced.
Description of Work: He did my landscaping in front of my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carl Bongiorno & Sons, Inc
Dear (removed member's name), Thank you for taking the time to review your experience with our company. We take pride that our customers are satisfied at the completion of each job. Please keep us in mind if you have any future projects! Best Regards, Carl Bongiorno

Stephen D.
08/2014
5.0
decks, landscaping, hardscaping, patios
  + 2 more
Very professional. Very responsive. A well run company.
Description of Work: Complete Backyard Landscape including stone patio repair and deck replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Response from Carl Bongiorno & Sons, Inc
[Member name removed], Thank you for your thoughts about our company. We will go out of our way to ensure the customers satisfaction! Thanks again. -Carl Bongiorno

Peter D.
08/2014
5.0
landscaping, masonry, patios
  + 1 more
The job was done according to the contract with a start date and end date. They did beautiful work and I would not hesitate to recommend them to anyone.
Description of Work: Our patio was extended by 2' adding 30 sq feet to the area by going over the top of a slate patio. We replaced this with an all brick patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from Carl Bongiorno & Sons, Inc
[Member name removed], Thank you for the recommendation! You were very thoughtful to our crew and that doesnt go unnoticed! We enjoyed bringing your patio to life! -Carl Bongiorno

Jonathan M.
07/2014
3.0
landscaping
  + -1 more
The provider came for an estimate and 2 weeks go by without a quote. We were promised the next day or so. The person that came was very nice, but was evident that he was not too knowledgeable, and had not much input on ideas or design. I understand during the busy season, this stuff happens, but if they are too busy, they should not have wasted my time, or theirs. Even though I am unaware of this companies quality of work or value, I would still not recommend this company due to their lack of responsiveness and professionalism.
Description of Work: Provider only came for an estimate, but I never received a quote.

Rating CategoryRating out of 5
responsiveness
2.0


Response from Carl Bongiorno & Sons, Inc
[member name removed], I appreciate you taking your time to review your experience with our company. I sincerely apologize for the mix-up you encountered with us. Your proposal was completed and sent within 2 days of meeting, however, due to a minor error in spelling your email address; we sent it to the wrong person. Normally there is a email that instantly comes back if it is an invalid email address, unfortunately, it was a valid email address- just the wrong one. We're constantly learning how to serve our customers better, and how to be more efficient. Customer satisfaction is of utmost importance to us- it is the very fabric that keeps us in business and a stupid mistake like this is frustrating to say the least. Again, we sincerely apologize for the inconvenience, we're not in the business of wasting time. If you would have called us to let us know you hadn't received the email, the matter surely would've been resolved sooner. We wish you the best of luck with your projects. Best regards, Carl Bongiorno

Contact information

5 Kasper Court, East Setauket, NY 11733

http://www.carlbongiorno.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 3:30 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping,
Pavers and Hardscaping,
Masonry,
Patios,
Concrete Pouring and Repair,
Stone and Gravel,
Excavating,
Decks and Porches,
Mulch and Topsoil,
Outdoor Kitchens,
Drain Pipe Installation,
Marble and Granite

FAQ

Carl Bongiorno & Sons, Inc is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 3:30 PM

Carl Bongiorno & Sons, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carl Bongiorno & Sons, Inc offers free project estimates.
No, Carl Bongiorno & Sons, Inc does not offer eco-friendly accreditations.
No, Carl Bongiorno & Sons, Inc does not offer a senior discount.
No, Carl Bongiorno & Sons, Inc does not offer emergency services.
Yes, Carl Bongiorno & Sons, Inc offers warranties.
Carl Bongiorno & Sons, Inc offers the following services: Landscape Architecture & Design, Patios, Outdoor Living Areas, Fire Pits, Poolscapes, Water Features and Snow Removal
NA

Contact information

5 Kasper Court, East Setauket, NY 11733

http://www.carlbongiorno.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 3:30 PM