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Business highlights
48 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial heating and air conditioning service and installations. We also offer 0% financing on all new Air Conditioning installs. ---Plumbing service and installations. Ice Machines, Commercial Refrigeration, Walk in Coolers
They charged me $840 for a $40 part. The guys were here less than a half hour. What a ripoff.
Description of Work: Changed a $40 part
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Able Air Conditioning and Heating Inc
Hello Mr [Member Name Removed] I am sorry you were not pleased with the service we did provide you with upfront flat rate pricing that was agreed too before the repair was preformed. The flat rate is regardless of the time some repairs can take up to 3 hrs with no additional charge. You where more than welcome to deny the repair. Sorry we got your unit up and running so quickly.
Lydia F.
03/2022
1.0
heating & air conditioning/hvac
+ -1 more
They charged me for a service call without doing the service on the part that went bad and I waited over a month for them to order parts that they claimed were difficult to get and when I called the same supply houses that they claimed they could not get the parts from, the part was available for pick up in 3 days. Meanwhile, no hot water in my house for a month. UNSCRUPULOUS owner!!!!!
Description of Work: Error code on Navien tankless heater
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$467.03
Response from Able Air Conditioning and Heating Inc
I apologize that you are unsatisfied with the service getting parts currently can be difficult with the state of shipping and the factor of the age of the unit we also don’t gain anything from lying to you and not servicing your unit, we did not have confirmation that the part you ordered was correct but aside of that the service call charge covers travel and diagnosis of issues with your unit as promised you were not going to be charged that again but installation and repairs of parts is separate from the service call and unfortunately due to the poor installation of the unit it is very difficult to work on and the price has to reflect the difficulties our technicians will have to face during repairs
Anthony M.
07/2019
1.0
heating & air conditioning/hvac
+ -1 more
Before you read further, be aware that the owner responded to this review on Yelp with my full name address and phone number. He also did this to another negative review. He is literally doxing anyone that says something negative. That is unacceptable and tells you everything you need to know. This company can not be trusted. Period. Owner is one of the most unbelievable people I have ever had the displeasure of doing business with. Last summer I had called and left messages about emergency service needed. I never received a call back and left a review based on that experience. The owner then called me and verbally berated me for the review and said that it was my fault because I should know that HVAC companies are busy during the summer, as it that's my fault. He was so aggressive to the point that I was left speechless on the phone. He then begged me to remove my review of my experience after continuing to attack me. He knew he was in the wrong and how bad his rude responses looked so he even offered to do the service for free if I removed the reviews. I figured we'd let bygones be bygones and I removed all reviews. Well obviously what he did to service my machine did not stick because once again my unit is not working the next summer. I contacted the company again to have it serviced, perfectly willing to pay for the service, and the owner calls me to decline. That's fine and he has every right in the world to do so as a business owner. I just feel like I should let people know about this company because the owner seems to like to attack people if you don't leave a good review, and then holds grudges. He even threatened to sue me and to post my personal information everywhere if I reposted a negative review. I have the texts to prove this. Not professional and I'd be very wary of doing business with them. See the other review on Yelp that complains about the way the owner talked to him. Seems to be the way he deals with people.
Description of Work: Inspection of AC unit that was not working.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Able Air Conditioning and Heating Inc
{member contact information removed} early august of last year 2108! he called for service and left a message as all our linesw were busy with other callers. we did not respond fast enough for him, he then posted a very negative review on all of the internet sights, we called back the next day and he said either you service my unit for free or the reviews stay. so we went to his condo in oceanside on 08-07-18 and found his ac unit that we did not install or ever service before was low on Freon. we recommended installing leak dye to attempt to locate where the leak was coming from, he accepted and we added 3 lbs of r22 Freon. this bill totaled $532.26 after tax. ( this was done for free,,,, then we returned as yet another courtesy on 08-21-18! to search for the Freon leak with a uv light and we did not see any signs of the dye yet, this cal totaled $157.51 after tax and this was done again for free, then the client removed the bad reviews. then the client called us back this year on 06-26-19 to ask for service again. I ever so politely told him that because of the issues with him and the internet last year we will not service his system again, all we did was add Freon and dye to get him going, we did not make any repairs, am I repeated to him that I was being polite as possible knowing he has a quick trigger finger for the internet. the client then told me I haven't seen anything yet just wait and see now he tells me. and here we are again a full year later. the client wasn't charged a dime, we did 2 free service calls for him adding Freon and dye, then a free dye check and that wasn't enough. there are 100s of ac companies in our local are he could have called, but he still called us back for some reason. im not sure why he keeps harassing my company and keeps texting me threats. Submitted: 07/10/2019 we have the 2 signed and dated invoices that he was not charger for from last year if you would like to see them. Submitted: 07/10/2019
Andrea L.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
I have nothing but good things to say about this company and their employees! I needed emergency service at 4 am and they responded within a half hour! And even at that early morning hour they were pleasant and efficient! I have since signed up for a service contract and am confident that the excellent service will continue!
Description of Work: Emergency service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Adriana C.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
It went fabulously completely please with there work ethic n professionalism.
Description of Work: Last week during the mini heat wave, my Air conditioning completely shut down with my 2 young children n my parents that are senior citizen n have health issues. I called Able Air requesting an emergency service visit. They responded immediately due to my family circumstance. After having three other companies come to diagnose my Fujitsu and attempt to fix my unit Able Air was able to come to our rescue and fix it!! I absolutely signed up for an annual contract and will never use another company again. Hands down i recommend this company for all heating and air conditioning needs!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
michelle N.
05/2017
1.0
heating & air conditioning/hvac
+ -1 more
Was totally unprofessional
Description of Work: Did not look at my A/C
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Able Air Conditioning and Heating Inc
I am sorry you feel this way but unfortunately we cannot work on air-conditioning systems in the pouring rain
Boris B.
01/2016
1.0
heating & air conditioning/hvac
+ -1 more
Look above
Description of Work: Our heater stopped working we called for service. Technician came within few min. Identified the problem. It turned out our draft motortrying inducer stopped working . We pay 135 $ for that service call. Since it was weekend we were told that warehouse is closed and he ll call Monday morning with price on part and labor, he took the part with him. Monday morning, he came bAck to the house with new part, that turned out did not match our furnice, so when we asked him for the price, we were told part is going to cost 425$and 250 $ installation. We made research for pricing and turned out average pricing for this part between 100-200$. So later we purchased this part ourselves for 137$. We refused their service, spoke to owner the following about technician who was trying to rip us off, he promised to call us back on it and never did. Also, when technician came he left so much dirt behind that we ended up cleaning for another hour. Trusted company such as Angie's list should not advertise providers with this level of service.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$135
christine V.
10/2015
4.0
heating & air conditioning/hvac
+ -1 more
Received quote to move the outdoor A/C unit, quoting process went fine. To get the move scheduled and the permits handled was very slow and difficult. It became apparent that they were not interested in doing the job due to the difficult permitting process in our Village. The outside unit then stopped working and we called Able Air to fix it. Two technicians came and declared the condenser dead (we paid $250 for the call, which is likely the norm). Brian then came and fixed the unit for an additional $250. He advised that this was a temporary fix and we will need a new unit. This was July and we were happy to have it fixed and his temporary solution lasted for the remainder of the season. We are hiring a different service to replace the central air conditioning system - one that is more familiar with the permitting process in our Village.
Description of Work: Provide quote to move AC.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
5.0
$500
Alex F.
09/2015
2.0
heating & air conditioning/hvac
+ -1 more
The technician was rude, and was complaining to his boss on the phone that I am looking over his shoulder. He finally said he wasn't familiar with the system and needed to come back after doing some research.
Description of Work: Came out to take a look at the issue with AC unit leaking water.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Matthew G.
08/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Working with Able Air and Heat has been an amazing experience. I was sold after superstorm Sandy hit. We lost the downstairs of our house where the burner was located. All the companies we spoke with were unable to come out until "further notice." They all mentioned I would need a new burner due to the salt water but were unable to do the job, again, until "further Notice"! I called Able and spoke with Brian Keith, Owner and operator. He was very professional and basically diagnosed the problem over the phone. He said "I'll be right there." 20 minutes later he showed up, with the necessary parts he had in his truck, fixed the burner and gave me and my family heat! From that experience, I'm a customer for life. 2 years ago, I was ready to convert from oil to gas, I called a few companies to price the job. Brian came in the cheapest with top of the line equipment. The process was a breeze. Brian obtained all permits, and left us stress free. The job was quick, neat, professional, etc. Most recently, we had construction done in our home and needed our wall convectors removed and baseboards installed. Yet again..... Brian and the team over at Able air and heat, came through with high flow baseboards, and a quick, neat and professional job. Bottom line, if your looking for air/heat, plumbing, work done, don't even bother going anywhere else. Brian and the Able Air and Heat team is where it's at. I'm a big fan of supporting local business :). Call them at 516-764-4300 Thanks Guys!!
Description of Work: Able air and heat removed all of the in wall heating convectors and installed high output baseboard heaters. Previously, after hurricane sandy, they converted us from oil to gas
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Able Air Conditioning and Heating Inc
Thank you so much for the kind words! It was a pleasure working with you!
Angela P.
06/2015
2.0
heating & air conditioning/hvac
+ -1 more
The service time was between 11am and 2pm Called me that morning that it could be earlier, and was that ok. They called about 1pm that the technician was on their way. Long story short they called at 1:55pm that they would not be here. So I wasted the whole day waiting, Would not use them again Not reliable.
Description of Work: Never showed up Wasted the day waiting for them
Rating Category
Rating out of 5
value
3.0
responsiveness
2.0
punctuality
1.0
$125
Response from Able Air Conditioning and Heating Inc
We tried to reach out reach out to you regarding your scheduled service call. However, we had a vehicle breakdown that day so we were interested in rescheduling but could not get in contact with you.
susan O.
10/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
The house in question has needed many repairs and I have met some talkers and con artists on the road to redoing. I guess I was due a break because I got lucky and met Brian. Brian and his employees came with the right equipment and took on a tough job--installing a Burnham 3 zone unit and a separate water heater in the smallest space that a human could work in. It was a pleasure to have him in my home and I intend to use him again for all my heating and air conditioning needs. Good people aren't easy to find and although he wasn't my cheapest estimate, he was the most reasonable person to work with that I have encountered in my journey to put a 50 year old house back into working condition.
Description of Work: Brian and his service providers installed a new heating system in my home. They were professional and polite, as well as timely.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Response from Able Air Conditioning and Heating Inc
Thank you so much for your review!
Sean M.
06/2014
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Service central air and replenished freon.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$350
Response from Able Air Conditioning and Heating Inc
Thank you so much for your review!
emelita V.
09/2013
5.0
heating & air conditioning/hvac
+ -1 more
WENT WELL.
Description of Work: REPLACED HEATING UNIT AND WATER HEATER
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Patricia C.
05/2013
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
Brian and his team are professional and personable. He provides the appropriate invoice paperwork needed for insurance reimbursement. He prefers not to get involved with handling any of the paperwork involved with insurance claims or reimbursements, but will speak with them when necessary. We continue to call Able Air for all our plumbing needs, and regularly recommend him to our friends and neighbors. I don't see that changing.
Description of Work: After Super Storm Sandy, we needed to replace the hot water heater and furnace. Able Air is local, and as affected as we all were. They were prompt, responsive and professional. They got me up and running with hot water within a couple days. We held off on the new furnace until power was restored. Their prices were fair. Their service is second to none. We have called on Able Air repeatedly over the past 8 years. They have replaced the A/C unit in the attic, and will be putting in the replacement AC in the next couple weeks. We checked his prices against other similar replacements, and found them exactly in line with everyone else. We sprang a bad leak on a Saturday night. I left a message around 9pm and got an immediate call back. They walked me through turning off the main water line - and were there early Sunday morning to fix the leak. As a loyal and regular customer, I was pleased to see that the price was very fair - even for a Sunday emergency call.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Chimney Caps,
Air Duct Cleaning,
Chimney Sweep
FAQ
Able Air Conditioning and Heating Inc is currently rated 3.6 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Able Air Conditioning and Heating Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Able Air Conditioning and Heating Inc offers free project estimates.
Yes, Able Air Conditioning and Heating Inc offers eco-friendly accreditations.
Yes, Able Air Conditioning and Heating Inc offers a 10% senior discount.
Yes, Able Air Conditioning and Heating Inc offers emergency services.
Yes, Able Air Conditioning and Heating Inc offers warranties.
Able Air Conditioning and Heating Inc offers the following services: Residential and commercial heating and air conditioning service and installations. We also offer 0% financing on all new Air Conditioning installs. ---Plumbing service and installations. Ice Machines, Commercial Refrigeration, Walk in Coolers