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Reviews
4.514 Reviews
Showing 1-14 of 14 reviews
Michael A.
10/2020
septic tank
+ -1 moreTom's company was the second company called in to dig up our septic system to be inspected by the department of health. The first company made a mess of the inspection. From the first few shovels full of dirt, Tom was convinced the system would not pass inspection. While disappointed, it was clear that Tom knew what he was talking about. The septic system that had been installed many years back (by Priority Cesspool/Clear River - don't ever call them) was done terribly; it was undersized, missing a baffle, buried too deep, etc. Tom worked with our engineer to abandon the old system and install the new. He was there for every level of inspection, follow-up, answered every call with any questions and was responsive on every level. He has been polite and a pleasure to work with, as has been every member of his team. I very strongly recommend Tom and company.
Description of Work: Septic system inspection and total replacement.
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Yes, I recommend this pro
$8,500
Thomas K.
10/2019
septic tank
+ -1 moreI spoke to the owner on the phone on a Friday morning, and he was there at my door Saturday morning. The men were polite, prompt and pumped my pool, cleaned out the pipe and aerated the pool. He even checked into our problem further to see if he could be of any more help to us, and everything worked perfectly! They even returned the grass to the hole, and it looked like they had not even been there. They took great care as if the property were their own. I would hire them again in a heartbeat!! Thank you so much!
Description of Work: Our cesspool was backing up into our basement.
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Yes, I recommend this pro
$650
Ray M.
05/2018
septic tank
+ -1 moreCalled to set up a visit and estimate. The person, I assume was the owner, was rude and told me to go "F" myself after of few questions about his verbal estimate. $300 a foot to dig to the existing caps of the tank seemed high to me when I had written estimates for far less. His assertion was it was less because the other estimates we for a 6" pipe, not a 24" manhole or concrete cap below grade. I read the estimates I had carefully and they were for the larger manhole and cap. I was taken back at his reaction for sure.
Description of Work: Septic Tank and Leaching Basin Cap Raise and Clean Out
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Martin E.
10/2017
septic tank
+ -1 moreGreat job. They were very prompt and professional. We were very happy.
Description of Work: New cesspool and overflow
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Yes, I recommend this pro
$6,000
Howard F.
06/2017
septic tank
+ -1 moreVendor failed to respond to contacts.
Description of Work: New septic tank to replace existing cesspool.
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Lynne K.
01/2017
septic tank
+ -1 moreWonderful job. Professional, prompt and very neat.
Description of Work: Cesspool replaced.
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Yes, I recommend this pro
$4,800
MT C.
11/2016
septic tank
+ -1 moreCalled Tom Egan Cesspool at 7:30am, they answered immediately, said they would be there in two hours. Showed up in exactly two hours. Within minutes Curt and Matthew they diagnosed the problem, pumped out the cesspool and cleared the clogged line. Very professional, very friendly, very affordable, EXCELLENT SERVICE ALL AROUND. I HIGHLY RECOMMEND TOM EGANS CESSPOOL SERVICE TO MY NEIGHBORS AND FRIENDS. M.CORR
Description of Work: Cesspool full and waste line clogged. Drain cesspool, clear clogged line.
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Yes, I recommend this pro
$900
Meghan C.
08/2016
septic tank
+ -1 moreTom Egan's crew was amazing. They came to inspect the site and give us an estimate within twelve hours of my call. They got their equipment through a very tight space with no damage to our fence. We did have to rip up our (old) deck because it was over the cesspool sites, but the work was done expeditiously, and cleaned up entirely. I would recommend them again and again. They gave us a fair price and did top notch work.
Description of Work: Filled in our collapsed cesspool, located two other overflow pools, inspected and filled them in. Installed a new cesspool.
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Yes, I recommend this pro
$4,600
William Y.
03/2016
septic tank
+ -1 moreThey were able to come the same day. Crew was great. Careful and knowledgeable. Quick and efficient. Did their best not to disturb lawn. Neat.
Description of Work: Pumped out cesspool, aerated, chemicals
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Yes, I recommend this pro
$500
Adam O.
11/2013
septic tank
+ -1 moreTom came to me highly recommended and I can see why. He works hard, gives you a fair price and does the job right. I've had his crew back to unclog one of my drain lines and can say that his crew does the same.
Description of Work: Located my two cesspools, cracked open one of them to insert a drain pipe, drained an treated both cesspools.
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Yes, I recommend this pro
$950
Lynn L.
06/2012
septic tank
+ -1 more,300
Description of Work: Came right away , when my cesspool collapsed . Said would be there the next morning to install new cesspool . He did show up like said .Took the cash before the job was done 3,300.00 for one cesspool while installing the cesspool they cracked my fence and really damaged it but, covered it with a board i had laying outside , Instead of saying that they broke my fence . My son witnessed it happening . They handed me a bill for 3,200.00 paid in full , When I gave them 3,300.00 . Two days later we had heavy rain and the dirt collapsed leaving a big hole and piping exposed . I called Tom he said he would come by the next morning to fill in with more dirt. No Show. I called again Tom said he forgot but, would come next week . Next week came and went , called again Tom said he forgot but, would come the next day . No Show. I like how he showed when money was there and now I have a gaping hole when little children live next door and they run on my property . I told Tom this . I don't think he cares. I am a single Mom of three children And two have disabilities. I used Angies list thinking I don't have to chase after people doing there job and doing it right and taking advantage of women. I ' am so Disappointed with Tom Egan's Cesspool Service. HE TOOK THE MONEY AND RAN.
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$3,300
Response from TOM EGANS CESSPOOL SERVICE
Allison H.
03/2012
septic tank
+ -1 moreFriday night our cesspool, which is under our walkway, began to collapse. We had used this service before to pump out our cesspool so we left a message for Tom as to what had happened. Tom called back within the hour to say he would be at our house Saturday morning. He arrived at 8:00AM and gave us an estimate to do the work. Since it was a partial collapse he said we could still use water sparingly thru the weekend and he would be back first thing Monday morning to install two new cesspools. He and his crew arrived between 8:30 and 9:00AM and had us back in service within 1-1/2 hours. They left my lawn as neat as possible for having new cesspools installed and the other two filled in. I would highly recommend this company. Tom is very friendly and professional.
Description of Work: Filled in two cesspools that were collapsing and installed two new ones.
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Yes, I recommend this pro
$4,000
Sharon D.
04/2010
septic tank
+ -1 moreThe work turned out fabulous. They were prompt, professional and courteous. He called me to say sorry it took a while to get back to me and he did not leave a mess.
Description of Work: They repaired our septic tank.
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Yes, I recommend this pro
02/2006
septic tank
+ -1 moreI FELT EVERYTHING WENT WELL SO I WOULD HIGHLY RECOMMEND THEM TO OTHERS. FROM WHAT I HAVE HEARD FROM FRIENDS I UNDERSTAND THE PRICE THEY CHARGED WAS REASONABLE.
Description of Work: THE CESSPOOL WAS CLEANED OUT.
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Yes, I recommend this pro
$500
Contact information
PO Box 1183, East Northport, NY 11731
www.tomegancesspoolservice.comService hours
Sunday:
ClosedMonday:
7:00 AM - 7:00 PMTuesday:
7:00 AM - 7:00 PMWednesday:
7:00 AM - 7:00 PMThursday:
7:00 AM - 7:00 PMFriday:
7:00 AM - 7:00 PMSaturday:
7:00 AM - 7:00 PMLicensing
Insured
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Service Categories
Septic Systems
FAQ
TOM EGANS CESSPOOL SERVICE is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
TOM EGANS CESSPOOL SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, TOM EGANS CESSPOOL SERVICE offers free project estimates.
No, TOM EGANS CESSPOOL SERVICE does not offer eco-friendly accreditations.
No, TOM EGANS CESSPOOL SERVICE does not offer a senior discount.
No, TOM EGANS CESSPOOL SERVICE does not offer emergency services.
No, TOM EGANS CESSPOOL SERVICE does not offer warranties.
TOM EGANS CESSPOOL SERVICE offers the following services: PUMPING, CHEMICALS, BACTIVATE, AERATION, ELECTRIC LINE CLEANING, LOCATE & STACK, INSTALLATION OF NEW SEPTIC SYSTEMS, LINE INSTALLATION/REPLACEMENT
Contact information
PO Box 1183, East Northport, NY 11731
www.tomegancesspoolservice.comService hours
Sunday:
ClosedMonday:
7:00 AM - 7:00 PMTuesday:
7:00 AM - 7:00 PMWednesday:
7:00 AM - 7:00 PMThursday:
7:00 AM - 7:00 PMFriday:
7:00 AM - 7:00 PMSaturday:
7:00 AM - 7:00 PM