Reviews
4.16 Reviews
Showing 1-6 of 6 reviews
Michael T.
02/2022
septic tank
+ -1 moreHorrible customer service experience. See above.
Description of Work: I just had my son contact them for an estimate for a new septic system. The direction was that it was a free estimate and like other similar companies do. There were supposed to contact us an arrange to meet at the premises. Instead, their representative shows up without an appointment and calls us while he was already there. We were not there there. Then they have the nerve to first charge $120.00 for a service visit (that we did not require nor ask for) and then jacked up the price to $175.00. A total ‘sham’ of a business. Stay away from this company for sure!
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Michael T.
02/2022
septic tank
+ -1 moreMost bizarre thing I’ve ever seen. I called for an estimate on a job and they said they will get back to me with a time and date. No one ever did but few days later a guy shows up at my home unannounced and calls me saying he is waiting outside…. I said I’m not home but they can look at the above ground cesspool cover if they like…. 10 min later he calls me back and tells me what he thinks. I said okay and I would get back to them soon. 10 min after that he calls me back saying it would be $125 for driving a truck to my house and lifting up a small cover….yes that was the actual reason given. I said no one ever said I’d be charged anything and I would talk to the main guy. 15 min later the main guy calls me back furious demanding I pay them for something I never even agreed to. This was extremely unprofessional and looks like they are trying to scam me out of some money. I have never seen a business owner act like this. Please avoid this business. Very shady. Main man has anger issues and is a loose cannon. If you are going to charge someone for a “service” you have to tell them in advance. Heck they didn’t even tell me they were showing up to begin with….absolutely bizarre
Description of Work: Estimate for a job
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Thomas M.
04/2020
septic tank
+ -1 moreThe guys showed up earlier than expected. Got right to work and even put the dirt back when finished.
Description of Work: Septic tank and overflow were full and needed to be pumped
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Yes, I recommend this pro
Ray M.
05/2018
septic tank
+ -1 moreCalled to set up a visit and estimate. The person, I assume was the owner, was rude and told me to go "F" myself and hung up abruptly after of few questions about his verbal estimate. $300 a foot to dig to the existing caps of the tank seemed high to me when I had written estimates for far less. His assertion was it was less because the other estimates we for a 6" pipe, not a 24" manhole or concrete cap below grade. I read the estimates I had carefully and they were for the larger manhole and cap. I was taken back at his reaction for sure.
Description of Work: Septic Tank and Leaching Pool Caps raise and clean out
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Martin E.
10/2017
septic tank
+ -1 moreThey were fantastic. They were very professional and did a wonderful job. They were very respectful and left our back yard as neat as possible. It was a pleasure working with them.
Description of Work: Install new cesspool
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Yes, I recommend this pro
$6,000
Sharon S.
08/2015
septic tank
+ -1 moreunknown
Description of Work: he fixed the septic tank .
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Yes, I recommend this pro
Contact information
16 HARLEY AVE, East Northport, NY 11731
Licensing
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Service Categories
Septic Systems,
Excavating
FAQ
TOM EGAN'S CESSPOOL SVC is currently rated 4.1 overall out of 5.
No, TOM EGAN'S CESSPOOL SVC does not offer free project estimates.
No, TOM EGAN'S CESSPOOL SVC does not offer eco-friendly accreditations.
No, TOM EGAN'S CESSPOOL SVC does not offer a senior discount.
No, TOM EGAN'S CESSPOOL SVC does not offer emergency services.
No, TOM EGAN'S CESSPOOL SVC does not offer warranties.
Contact information
16 HARLEY AVE, East Northport, NY 11731