All State Cleaning Service

Helene Kitton and her staff are the best. They are reliable, professional, and trustworthy. We've been using their service for a few years now and remain completely satisfied. I would recommend this organization to anyone looking to engage this kind of service.

Excellent service each visit. Have had this company for over 5 years with no complaints.

From their first day til now (about 2 1/2 years) have never been disappointed! Always in time, always pleasant and professional, and always through! Couches and tables moved, they are not surface cleaners… they get in every nook! Truly honest staff, dependable, and don’t miss a thing! As I mentioned, my children have asthma- and never a piece of dust in site! Would highly recommend!

Helene was extremely responsive when I contacted her for services. Her staff are very thorough and reliable. If I have an issue, Helene addresses it quickly whether it giving specific instructions about what need additional attention or if I have an issue with one of her staff. I have used All State Cleaning for close to 10 years and have referred All State to two other family members.

Helene and her team are extremely detail oriented. The office is in pristine condition daily - They were especially diligent during Covid

I have been using All State for routine house cleaning for over 5 years. I feel compelled to post an updated review after a recent major cleaning after a kitchen renovation. The crew did a great job keeping the house as clean as possible while the work was ongoing, not an easy task, but once the work was done they came in and did a MAJOR clean up. I cannot say enough about the job they did. My home was left spotless in literally every nook and cranny. If you need routine or major cleaning you can't go wrong with All State.

Helene and her staff are efficient and so far have done a great job cleaning our 3-fl office building. The office, bathrooms, and kitchens were cleaned thoroughly. Our lobby has never looked cleaner.

I was extremely disappointed in the service I received. For what was supposed to be a deep cleaning, even things that should be covered in a standard cleaning were omitted, for example, dust left on top of the refrigerator and windowsills. There was very visible dirt and grime in the shower door track, the bathtubs were left dirty, and it was obvious the faucets hadn't even been turned on to clean them- when we tried to give my daughter a bath the first night we stayed in the house (two days after the cleaning service), the tub filed with muddy, dirty water that had settled in the pipes from not being used for several months. We still had some trim painting to finish up and had put painter's tape up so the lines would be clean. I specifically asked that the painter's tape NOT be removed because it was still needed, but they removed it anyway, and ripped the wallpaper in several places in the process. Not just small tears, either- one is about 6" long. The floor in the basement was left absolutely filthy, it was clear it hadn't been touched, even though I very specifically requested it be cleaned. I walked on the floor barefoot (thinking it was clean) and the bottom of my foot was completely covered in dust and dirt - I ended up leaving footprints, that's how bad it was. I found this company through Angi and intended to pay through Angi Pay so the service would be guaranteed. On the day of the service (the day before we were moving in), the owner told me she does not accept Angi Pay and would only accept cash. This made me very uncomfortable, but at this point it was too late to find someone else. Since I lived an hour away and was working the day of the service, I was put in the very awkward position of having to ask my father in law (who lives near the house) to front me the cash to cover the services. I expressed my discomfort of not being able to pay through Angi Pay to the owner and she assured me she would do a good job, and would provide me with a receipt. I have reached out multiple times over the past three weeks but have yet to receive one, nor have I gotten any response since the day after the service. We feel we have been ripped off. I will be reporting to BBB.

The girls who cleaned were INCREDIBLE. House has never looked better. Wish I could just hire them and not go through the rude manager. The reason for 1 star is solely Helene the “president” and her poor communication, rude and condescending attitude. Charged us $100 to clean “16-17 windows” when she confirmed it was only 8. (This after she said my husband said no windows- which he didn’t) make sure you get the pricing in writing as she likes to adjust the day of. (Was it 285? 265? And then mock me when I pull out the text to be sure) Hope she’s happy with her quick hundred bucks instead of the steady, returning customer. And I can’t stress enough how great the girls cleaned. I only paid the extra hundred bc they did such an amazing job and frankly we just wanted Helene out of our house.

they were truly helpful and great ; thank you

They did an amazing job and I have now hired them for weekly service going forward. Best cleaning I have ever had.A bit more expensive than I used to pay but worth it!

I ordered a cleaning service for my apartment. The company representative said she wanted to check out the apartment first. OK. We made an appointment for 10 AM - 11 AM on Wednesday. By 11:30 AM no one showed up so I called them. No response. I waited until 12:30 PM and called again. This time I got a text back that she had called me earlier and left a message (not true) and the she had a flat tire. Scheduling problems arise, but it is not acceptable to leave no messages. So I cancelled with this company and contacted another.

I was Amazed when I got a home help clean and sanitary my apartment was it was an amazing experience thank you everyone at Allstate cleaning

The job went along swimmingly!! The Manager/Coordinator was always (and timely) available via phone or in-person, the 2 cleaning staff were very industrious workers and they organized items on table tops & desks as they performed their cleaning work - the house has not looked this presentable in quite some time - going forward, I plan to use them for cleaning the house on a routine basis. If asked, I will highly recommend this company for similar work.

They were extraordinary. They did all I wanted and more, and more.

Terrible is an understatement. Pro-One of the two cleaning girls was very sweet. Con- Evenrything else. The cleaning was horrible. The "deep cleaning" seems more like a surface cleaning gone wrong. Bathrooms were not cleaned and I had to point out they were not . Not the sinks, tub, or showers. At which point the owner wanted me to tell her employees that they were still dirty. The owner claimed there is a "manager" who checks to make sure that everything is cleaned, but there was no manager. Plus I paying $300 to walk around and point out how its not cleaned???? They didn't even clean the kitchen sink..and I had to take everything out of the fridge so they could "wipe" it down. Which was not done either. They didn't even vacuum and claimed that they will not "run" around with a vacuum.Save your money and stay away. The owner is extremely rude and didn't even say goodbye or thank you.

We have hired them to clean our church building on a weekly basis and they have been wonderful, the building looks and smells clean!! I would highly recommend!

On time, hard workers, no complaints!

They truly do a high-quality job. This is the third year (whole house cleanings twice per year) I have had them in, and they do not disappoint. Everything is gleaming.

Cleaners were excellent. Responsive, respectful, hard working and proessional.

They did a good job, I just found another company that was cheaper. They were very reliable. They came at the time they said they would, they did an excellent job. I live alone and I did not need the extensive cleaning they were doing so I went with the less expensive company, but they did an excellent job. They were very thorough.

Wonderful. Helene was easy & accommodating when making arrangements. Her workers were very hardworking and thorough. Cleaned everything including oven & refrigerator and stayed all day until job completed. My house never looked so clean. Found the price to be very reasonable and plan to use her services on a ongoing basis.

Very well. They clean absolutely everything, very thoroughly.

The job went Extremely well. Due to recent home renovations, the house was covered in dust. After the cleaning the house was absolutely immaculate. The cleaners were extremely professional, punctual and stayed extra time to make sure the job was done right. Windows too! I would highly recommend All State Cleaning and will hire again. Helene came to my house in advance to see the job and provided a very reasonable estimate.

Helene has been extremely attentive with replying to any concerns we have. There was one area that was not as clean as we would have liked and she personally came on Saturday to oversee the work that the cleaning lady performed. Every email I send Helene is answered within the hour with a solution. Great company to work with!