They came out and did a detailed inspection and then never followed up with an estimate. I made several phone calls, there was always and excuse, someone on vacation, out sick, etc. Finally gave up trying, very unprofessional. I guess I dodged a bullet, if they were that bad before the job I can only imagine how it would have gone during the job. Don't waste your time.
Description of Work: Never followed through.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Marc G.
04/2021
5.0
chimney repair
+ -1 more
I had a very good experience with this company.
Description of Work: They repaired a chimney and fire place, the Chimney needed cap and repoint
Rating Category
Rating out of 5
Yes, I recommend this pro
Lori D.
12/2020
5.0
chimney sweep
+ -1 more
great
Description of Work: cleaned fireplace
Rating Category
Rating out of 5
Yes, I recommend this pro
MARY M.
10/2020
4.0
chimney repair
+ -1 more
They are good, quick and very professional. But we just thought that they are a bit expensive.
Description of Work: They did a chimney repair.
Rating Category
Rating out of 5
Yes, I recommend this pro
Frankie W.
01/2020
5.0
chimney sweep, chimney repair
+ 0 more
Everything was incredible. Everyone was so nice and courteous.
Description of Work: Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Kelly R.
11/2019
5.0
chimney sweep
+ -1 more
This group is very knowledgeable and professional! Kenny was able to inspect my chimney and thoroughly explain the results to me in a way that was easy to understand and also told me everything I needed to know. He was very friendly, and he got the job done quickly. These people work hard to maintain a solid schedule to provide service to as many people as possible! I would definitely recommend them!
Description of Work: chimney inspection
Rating Category
Rating out of 5
Yes, I recommend this pro
Lydia O.
11/2019
1.0
chimney sweep, chimney repair
+ 0 more
Possibly the worst customer experience I've ever had. Technicians showed up and were fine -- but the company cancelled the day the service was to be performed claiming the rain prevented them from working (though work was indoors). They rescheduled only after much back and forth with their incredibly rude office staff, and then cancelled the rescheduled work the morning of. They've never returned calls to apologize or to reschedule. STEER CLEAR!!
Description of Work: Requested chimney cleaning, inspection and any needed repairs
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Service Categories
Chimney Repair,
Chimney Sweep
FAQ
Paramount Chimney & Gutter is currently rated 4.5 overall out of 5.
No, Paramount Chimney & Gutter does not offer free project estimates.
No, Paramount Chimney & Gutter does not offer eco-friendly accreditations.
No, Paramount Chimney & Gutter does not offer a senior discount.
No, Paramount Chimney & Gutter does not offer emergency services.
No, Paramount Chimney & Gutter does not offer warranties.