heating & air conditioning/hvac, air duct cleaning
+ 0 more
unknown
Description of Work: I don't know where to begin.. Everything these guys touched they did wrong. they installed our duct work improperly panning bays in a flood zone crawl space and in the inside of the house, the exceeded the manufactures venting lengths on the boiler cause major boiler malfunctions which we had to eventually buy a new boiler to replace because we lost the warrantee when fired them from the project. People make mistakes and usually we are willing to work through them but George the owner is very nasty and treats you as if you work for him. I am a 3rd generation builder with 15yrs field experience and hold a master degree from new York university in construction management, but yet this uneducated hvac technician couldn't respect me or the people that work for me. He fabricated lie after lie and eventually it just became more of an issue then losing a few thousand dollars so we kicked him off the job. Since then I have spoken to just about everyone I know about him and found out he has done similar things to many other builders and home owners in our town. In fact I have collect several testimonials of what he has done to disrespect and perform poor workmanship on their projects. Even our local building inspector had word for him. So if you are considering 3js I would ask for a few letters of recommendation and not one from his only builder in town Aron construction. Also, being that he is a compulsive liar I would seriously investigate those references. He certainly fooled me at first as he does make a good impression at first, but he is not a good person and a worse businessman and technician.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
punctuality
1.0
$90,000
Response from Three J's Heating & A/C Corp
Really.. 3rd generation of building, is this why this guy is a masterpiece on every single trade/field and even he knows how to play around contractors. he forgot to mention that he still owes $26,776.33 to Three Js for completed work that he made sure was done before he started to complain about the project. Not to much to say when you are dealing with a greedy builder who wants to put as much money in his pocket and the worse I find him to be bi-polar, always switching his work and words around to make others impossible to work with him. 1. If everything was done wrong from my company since day one why he wait till the job was complete to make a complaint. 2. If he is a 3rd generation with builder with 15 years experience and he does not have a HVAC company, the company he could instead of Three Js. 3. I wish I can have the time on my hands so I can enjoy life better, other than investigate people around. I want what is coming to me... and let the time do its job.
Donald N.
02/2015
1.0
heating & air conditioning/hvac
+ -1 more
We have never seen anything like this in our lives. These people are the worst. never, Never use them. We are without heat in a snow storm and the workman came here and then left because there was snow in the yard. NOT KIDDING. There is like 4" of snow. Again it was crazy. very, very unprofessional response from the office, owner etc. The deserve the Fs that they have here.
Description of Work: Nothing! They left and did not fix our boiler because there was snow in the yard and the workman left instead of carrying his tools in the snow.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
robert S.
07/2014
1.0
heating & air conditioning/hvac
+ -1 more
Charged for services that were never performed. This was confirmed via security cameras throughout the property and another heating and air conditioning company.
Description of Work: Charged for services which were not performed. Security tapes were reviewed and service was simply not performed. Charged for work that was not needed. Report was filed to the East Hampton Building department. The impression is that you are dealing with a company but its simply one individual George Garcia. The East Hampton Police are informed. What Mr. Garcia did not realize is there is also a camera in the attic. Buyer be wear.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,110
Response from Three J's Heating & A/C Corp
We go out there and try to perform our job the best as we can, unfortunatly there is no way we can make everybody happy. There is a lot of personalities out there that does not matter what you do still not enough for them. I'm proud to have George as the manager of Three J's Heaing and A/C. Regarding this complaint all I have to say that the only record in our system that we have is from back in August of 2013 for the amount of $400.00. Based on type of call reasons and this customer's reaction over the phone and testing which we have proof. The company decided to refuse to perform any more service to this customer, which he does not even reside in the town of East Hampton. This is the same story this costumer told us about the last HVAC company he used, when we responded to his emergency call the 1st time.
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Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Heating Oil,
Natural Gas Lines,
Water & Smoke Damage
FAQ
Three J's Heating & A/C Corp is currently rated 1 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Three J's Heating & A/C Corp accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Three J's Heating & A/C Corp does not offer eco-friendly accreditations.
No, Three J's Heating & A/C Corp does not offer a senior discount.
Yes, Three J's Heating & A/C Corp offers emergency services.
Yes, Three J's Heating & A/C Corp offers warranties.
Three J's Heating & A/C Corp offers the following services: New installation on heating and air conditioning equipment and service. Number one installers.