Established 1992, Owner supervised, highly skilled team of employees. Fully insured.
NYS Certified Woman Owned Enterprise.
Subcontractors used only when necessary and required to meed the highest standards of excellence. Sub'contractors must be fully insured.
Business highlights
32 years of trusted experience
Services we offer
New & Resurface Paving, Stamped Asphalt, Color Coating, Sealcoating, Hot-Melt Crackfilling, Repairs Excavation & Grading, Decorative Stone, Delivery & Installation of Sand, Topsoil & Stone Products. Drainage Solutions. Commercial Snow Removal, Concrete Driveways/Pads, Sidewalks.
The best thing about The Asphalt Doctor is that not only do they do excellent work, but if it's not to your satisfaction, they will make it right. It's so hard to find contractors who take pride in their work. Here they take pride in the outfit and you will have confidence in the leadership.
Description of Work: Replace driveway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
greg S.
08/2017
5.0
driveway pavers
+ -1 more
Excellent. Very professional, owner on location and worked along side his staff, outstanding job, highly recommended.
Description of Work: Remove Asphalt, repair base and new Asphalt pavement for entire driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeremy S.
09/2016
5.0
driveway pavers
+ -1 more
They did a great job. All the workers were very professional. The co-owner of the company was on site for the entire job. I understand that asphalt can't be put down during rain, and I was concerned that the driveway could be compromised because there was a chance of rain in the forecast, but they held off the paving portion until the following morning rather than risk it. Two months later the driveway still looks great. There aren't any spots where rain water puddles.
Description of Work: They repaved my driveway, including removing the old driveway and putting down new stone and asphalt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Lance S.
08/2016
5.0
driveway pavers
+ -1 more
Two years ago we went with a different company to re-pave a driveway on side of our house. The work was shoddy and I regretted not going with the Asphalt Doctor who also provided us with an estimate (their estimate was a little higher). This year we needed the main driveway paved and went with the Asphalt Doctor. The work was done on time and very well done. Driveway looks great. Definitely worth it.
Description of Work: Paved driveway
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Martin G.
07/2016
5.0
driveway pavers
+ -1 more
They did a fantastic job! I plan on calling them again this September to do another sealing job before winter sets in.
Description of Work: Sealed my driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Annette C.
12/2014
3.0
driveway pavers
+ -1 more
The price was high and I wasn’t thrilled with the job at the end. It hadn’t helped where they did the patch. They lacked some things and didn’t do a good job. I didn’t call them back.
Description of Work: I used The Asphalt Doctor for ceiling the asphalt driveway.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$540
Response from The Asphalt Doctor, Inc.
Dear [member name removed], I’m very sorry that you weren’t happy with the service we provided. I wish you would have informed us of your disappointment so that we could have addressed your concerns. We stand behind our work and it is our goal to provide excellent service to all of our customers. Had you contacted us we would have taken the opportunity to try and remedy your dissatisfaction. In regard to your mention of a patch, I’m not sure what you are referring to as the only services we provided were sealcoating and crackfiller. I regret that this experience did not meet your expectations and I would very much like to hear from you regarding why you were not happy with my company. Respectfully, Kathleen A. Trong, Pres.
Michele D.
10/2014
5.0
driveway pavers
+ -1 more
They were prompt, very polite, and did an extremely careful job, a pleasure to work with. I will recommend them to all my friends.
Description of Work: He sealed our driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Jeanne K.
07/2014
5.0
driveway pavers
+ -1 more
It went seemlessly. They did stage 1 on the first afternoon and were back at it at 6:30 am on the next morning to finish the job. Cleaned up everything, it was spotless, put up a sign and barrier tape across the entrance to the driveway. Best asphalt job I have ever seen. Left care and maintenance instructions booklet with us when he left. Great job!
Description of Work: Removed old driveway and parking area, leveled and rolled area with dirt and crushed stone. Added asphalt binder layer and then 3 inches of fresh asphalt, Rolled and tamped with bevel edges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Chris S.
07/2014
5.0
driveway pavers
+ -1 more
Professional company and professional quality job. They were quick and did what they stated in the proposal. We had our driveway sealed two years ago for less money, but this was a much better job. I will use their services again when it comes time to sealcoat our driveway again.
Description of Work: Sealcoating
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$922.12
Anne A.
05/2014
5.0
excavators, driveway pavers
+ 0 more
Jeff Trong, the owner of The Asphalt Doctor, was prompt in his response to my emailed query for a quote. He provided me two quotes to choose from; both were thoroughly described on the written proposal. I chose the less expensive of the two quotes -- one course of paving rather than two. During excavation, the crew uncovered a partial concrete sidewalk, which we agreed needed to be removed. That added to the overall cost, in part because of disposal issues. Jeff worked with his crew on this job. He took the time to answer my questions and show me what was going on. They took care not to mess up a perennial garden that runs alongside the driveway -- I thought it might get a thorough trampling, but was very glad to see that didn't happen. All were professional, courteous and diligent about the work, which seemed to go smoothly. All in all, they were onsite about 1.5 days. Based on my experience, I would highly recommend The Asphalt Doctor and I will rely on them to maintain my driveway in the years to come.
Description of Work: 1550 square feet of driveway excavated, sub-base added as needed and regraded for better drainage; new crushed stone added and all compacted followed by one 3" course of paving. A window well was also replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,600
Joan T.
05/2014
1.0
driveway pavers
+ -1 more
We are new home owners and before buying the home in November our inspector told us our driveway needs to be resealed in the spring. It was 6 years old and had never been sealed by the previous owner. We called Asphalt Doctor. They came on time, took pictures and informed us that where there are alligator cracks not much can be done (this is true based upon what others have told us). A few days later he gave us a written contract with a price of $1900. The contract said nothing of sealing the cracks that could be sealed. Their price was the highest of the three quotes I received. I called them to ask how many feet of fillable cracks was included in the price, if any. The woman who answered the phone said it included none since it was a waste to do them because the driveway was in too much disrepair. (It is true there are two fairly large areas of alligator cracks and 3-4 areas where there are cracks between 1/4" & 1/2". There are also very large sections where the driveway is in very good condition). Then she said it was a total waste of money to seal coat the driveway. It would be like putting paint over it. I asked what she recommends and she repeated that it would be a waste of money to seal coat it. When I asked again what is the recommendation she said she would tear up the entire driveway and put in a new driveway. When I asked why didn't the gentleman say that when he was here because I could have easily just signed the contract and gotten the work done and, according to her, wasted almost $2,000. She said he was a new estimator and said we asked for a price for seal coating and that was what we received. I can't comment on whether or not what she says is true as I am not a professional in the field. (others have told me that sealing will help preserve the driveway but eventually where there are alligator cracks it will get worse and will have to be replaced at some point). I had alligator cracks for 6 years on a previous driveway and during that time they didn't get much worse but yes eventually it would have to be torn up and redone). What I expect from an estimator is someone who would give us an honest opinion on the condition of the driveway and what he recommends to do especially since his company does the full line of driveway repair. If I had signed the contract after speaking with this gentleman and not call and ask questions to the lady who answered the phone I could have possibly wasted $2,000 - at least that is what they believe to be the case.
Description of Work: Estimate for seal coating our 10,000 SF driveway
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$1,900
Response from The Asphalt Doctor, Inc.
Dear Ms. [member name removed], It is our policy to provide customers with our honest recommendation. Sealcoating the driveway would have protected the areas that were not deteriorated and I did provide and estimate for that. Crackfiller however, would have increased the quote dramatically and done nothing to prolong the longevity of the driveway. It is unfortunate that you feel as though my honesty was unprofessional, but my company’s reputation is everything to me and I won’t compromise it. I would rather a customer be displeased that we deterred them from wasting their money than to have them unhappy with the final results. In regard to my estimator not speaking to you regarding his findings, as I explained to you on the phone, he left due to an uncomfortable situation that had arisen and he felt it would be best to leave the premises.
Beverly B.
05/2014
5.0
driveway pavers
+ -1 more
This company is awesome ! When I called to schedule for a estimate Kathy was informative and friendly. Jeff was prompt in coming to my house to give estimate. The new driveway is beautiful, Jeff is very meticulous about his work and it shows. The crew cleaned up nicely. This company is truely proffessional and highly recommended!
Description of Work: Removed old single asphalt driveway and installed a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,675
penny G.
05/2014
5.0
excavators, driveway pavers
+ 0 more
If you would like an excellent job done putting in a new driveway then The Asphalt Dr. Is your best choice. Jeff was a pleasure to talk with. His work when completed resolved the problems which he had to correct. Later I had a question which he immediately answered by stopping to check out my concern. If you want a terrific job completed, you can be confident using The Asphalt Dr.
Description of Work: He completely dug up the old driveway and laid down a new driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Marlene P.
04/2014
5.0
driveway pavers
+ -1 more
Someone had recommended them and then we double checked with Angie’s List and they had good ratings so we did end up going with them. They were not cheap, they were probably the highest bid but we got what we paid for. Our driveway is the best in the whole neighborhood and it stands out, as the lines are straight; we have a pretty nice neighborhood. They stood out a cut above. They are going to do maintenance for us too. I would recommend them to others.
Description of Work: We used The Asphalt Doctor, Inc. We had our driveway re-done; it was a pretty bad driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300
Patrick O.
11/2013
5.0
driveway pavers
+ -1 more
The project was to remove an old driveway and reinstall a new one. Asphalt Doctor (Jeff)showed up when they said they would and were very professional in their work. Jeff was very conscientious that we knew what was happening and when. The job looks great and they did the exact scope of work I asked for. The work area was clean and they cleaned up every night. Would recommend this contractor to others for work.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Marlene P.
10/2013
5.0
driveway pavers
+ -1 more
We are delighted with the outstanding quality of work throughout the installation of our new driveway. The Asphalt Doctor crew arrived on time, worked efficiently and professionally, and the finished driveway makes our entire house look amazing! The quality of material used and the thoroughness of the work done is very much appreciated. Owner Jeff works right along with his crew, and he carefully explained to us before and along the way everything that his crew was going to do. Our nephew, who is a builder in another state, confirmed that the specifications detailed in the contract met very high standards for installing a new driveway. We also read from New York State guidelines that our Town directed us to of what to look for when installing new driveway, and the Asphalt Doctor clearly met all of the requirements. The Asphalt Doctor had been highly recommended to us by our contractor who had put on an addition for us. Since we were so pleased with our contractor, we knew that whoever he recommended would be excellent, and when we read many positive reviews of the Asphalt Doctor on Angie's List, that clinched it for us. We are extremely pleased with the outcome and will be recommending the Asphalt Doctor to all our friends.
Description of Work: Remove existing driveway, widen and install new driveway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300
Judith B.
10/2013
1.0
driveway pavers
+ -1 more
Signed contract in August to seal driveway, I am a repeat customer. Followed up with phone calls in August and September, was promised work would be done before weather became to cold. Today (October 23) called another Angie's contractor who advised me temperatures below 50 degrees not suitable for sealing. I WILL NEVER USE THIS SERVICE AGAIN!!
Description of Work: NOTHING!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$170.37
Response from The Asphalt Doctor, Inc.
Dear [Member name removed], I am sorry that we were unable to get your work done as quickly as you would have hoped. We have been trying to complete all of our sealcoating contracts to the best of our ability. Unfortunately the weather plays a major role and since Sept. there have been 24 days of precipitation and numerous other days when precipitation was in the forecast. We must also take into consideration the fact that there were customers who accepted their contracts prior to your acceptance on Aug.28th. In fairness we are trying to honor contracts based on their date of acceptance. We have not yet discontinued sealcoating this season and are still trying to fulfill our obligations. It is not unusual for temps to reach well above 50 after October so we are hopeful that all of our sealcoating will be completed. As is our policy, any contract that is not completed this year will be scheduled for completion when our season resumes next Spring. Again I would like to express my sincere apologies that you feel we did not live up to your expectations. Respectfully, Kathleen Trong
Philip R.
10/2013
5.0
driveway pavers
+ -1 more
Prompt, efficient, good work, fair price.
Description of Work: Sealing and striping commercial parking lot and repaving approx. 8,000 sq.ft. of commercial lot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Lisa C.
09/2013
5.0
driveway pavers
+ -1 more
Kathy was pleasant and a consummate professional. She gave advice, input and suggestions. Understood cost savings etc. Waiting for her husband to come and give further advice and an estimate. She was honest and upfront on the phone.
Description of Work: called and spoke with owner of company Kathy. Need driveway evaluated
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Irene W.
09/2013
5.0
excavators, pavers, gravel, driveway pavers
+ 1 more
Jeff and his crew were great!! My niece used him for the project and would absolutely hire him again in a heartbeat. The final product looks great. He answered all of their annoying calls and responded to messages quickly. Was there when he said he would be. Do not hesitate to hire Jeff and crew at the Asphalt Doctor!
Description of Work: Removal of old driveway and garage slab, new garage slab, new driveway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Richard E.
09/2013
3.0
driveway pavers
+ -1 more
Not contracted - No service preformed
Description of Work: Provided Estimate
Rating Category
Rating out of 5
value
3.0
Yes, I recommend this pro
$800
Melissa M.
09/2013
5.0
driveway pavers
+ -1 more
They did a great job and timely. I will ask them to come back to do another large area .
Description of Work: They paved a large area for my RV and did a wonderful job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Rob M.
09/2013
5.0
driveway pavers
+ -1 more
Need I mention the awful reputation asphalt installers have earned? Over the years, many of our neighbors had driveways repaved. Most look worn before they should. One really stood out, three years after it was done. It was on a steep incline, just like ours. I introduced myself to the homeowner who explained that after a great deal of research she had the job done by the Asphalt Doctor and was VERY satisfied. Since they had the highest Angie's List rating, it was a no brainer. As an apprentice handyman, for me it is like going to class when it comes to watching workmen complete home related repairs and renovations. The Asphalt Doctor's crew provided an opportunity to observe craftsmen at work. There were no wasted motions. It was like a chess match; the participants anticipated what was required three and four moves in advance. Jeff was the conductor, a participant and leader at the same time. Do you get the idea how enjoyable it was for me to observe, and appreciate, the subtle things that were done to assure that the job was done to Jeff White's very high standard? The cost of the Asphalt Doctor was more than any other Angie's List recommended provider estimated. Their estimate, the explanation of what would be done and the final result justified the investment. They did what they said they would do, when they said they would do it and exceeded expectations in terms of both quality and cleanup. It is important to mention that an unforeseen problem occurred. Mistakes happen. It was immediately brought to our attention, explained, addressed and resolved satisfactorily. Consider this an unequivocal recommendation for an excellent job.
Description of Work: Twenty six year old driveway was an eyesore and needed to be replaced. Job was completed in less than two days, with time in between for base to settle/cure, Old asphalt was removed; new stone base and two layers of asphalt installed. Angie's List rating was important in selecting provider for consideration.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Jacquelyn H.
08/2013
5.0
driveway pavers
+ -1 more
The owner called me the day before the scheduled appointment to let me know the approximate time of their arrival the following morning. The full team came on time the next day as scheduled with all equipment. There was no wasting of time. They got to work. They worked efficiently. They cleaned up perfectly. There were no hitches; everything went smoothly. And they were real gentlemen. I have never been so pleased with the work of contractors before. Wow! I can't say enough good things about my experience with Jeff and his entire crew. I took pictures of each stage of the process, just to be reminded later that one can have a super terrific experience with contractors.
Description of Work: Description of work - excavation and repaving of my existing driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Clark B.
08/2013
5.0
driveway pavers
+ -1 more
Estimate was given by company owner. Enjoyed the time he spent with me explaining the company, their service and how to compare what he offers to what other companies offer. Did not pick Asphalt Doctor because another contractor offered to bundle other work together with the paving into the same job time frame and offered the same or more materials for a competitive price. If I did a paving only job, I would choose the Asphalt Doctor, hands down.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Asphalt Driveways,
Excavating,
Stone and Gravel,
Snow Removal
FAQ
The Asphalt Doctor, Inc. is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
The Asphalt Doctor, Inc. accepts the following forms of payment: Check,Financing Available
Yes, The Asphalt Doctor, Inc. offers free project estimates.
Yes, The Asphalt Doctor, Inc. offers eco-friendly accreditations.
No, The Asphalt Doctor, Inc. does not offer a senior discount.
No, The Asphalt Doctor, Inc. does not offer emergency services.
Yes, The Asphalt Doctor, Inc. offers warranties.
The Asphalt Doctor, Inc. offers the following services: New & Resurface Paving, Stamped Asphalt, Color Coating, Sealcoating, Hot-Melt Crackfilling, Repairs Excavation & Grading, Decorative Stone, Delivery & Installation of Sand, Topsoil & Stone Products. Drainage Solutions. Commercial Snow Removal, Concrete Driveways/Pads, Sidewalks.