Auctions International is an online auction site. We specialize in government surplus auctions. Check out www.AuctionsInternational.com for more details.
Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
Live Auctions, Online Auctions, Real-Estate Auctions, Storage Unit Auctions
Following completion of my faxed application and wire transfer deposit, I called and left messages at Auctions International on Thursday, October 20, Friday, October 21 and Monday October 24, to confirm my application and deposit, without a reply. On Tuesday, October 25, 2011, prior to the 9:00 AM auction opening, I attempted to access Auctions International's website to place bids. I was not authorized or allowed to access their online auction. I again called and spoke to auction employees, who stated my wire transfer was not received, I was not authorized to bid and I did not have an account.. After I called my bank and confirmed my wire transfer was sent and received by Auctions International on October 20, 2011, I again called for authorization to place bids. I was then told my wire transfer funds were received, but not placed in my auction account. Their technical support attempted to activate my account and provide authorization, but that too failed at 10:30 AM, one and a half hours after the auction began, it was too late. I thanked the employees for their time and requested the return of my wire transfer deposit, bank fees and credit card charges. On October 31, Auctions International return wire transferred my deposit. My bank charged $20 for each wire transfer and Auctions international charged a $10 credit card fee to bid online, which I still have not been able to access. I spent $50 for an attempt to bid online. At least my wire transfer deposit was located and returned six days following the auction.
Description of Work: To register as an online bidder for the Tuesday, October 25, 2011 Onondaga County, NY Tax Foreclosure Real Estate Auction I faxed my notarized Webcast Bidder Application, Absentee Bidding Agreement, Photo Drivers License, Credit Card Authorization and Terms of Sale as required on Thursday, October 20, 2011. I wire transferred my deposit as instructed to Auctions International's bank on Thursday, October 20, 2011.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$50
Response from Auctions International Inc
I would like to apologize for any inconvenience you may have endured. Auctions International has has grown to an industry leader. Our full time customer service representative is answering hundreds of calls a day, making use of our services that much more enjoyable. We look forward to your returning business in the future.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Real Estate Auctions,
Real Estate Agents,
Appliance Sales and Installation,
Auto Sales,
Boats
FAQ
Auctions International Inc is currently rated 2 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
No, Auctions International Inc does not offer free project estimates.
Yes, Auctions International Inc offers eco-friendly accreditations.
No, Auctions International Inc does not offer a senior discount.
Yes, Auctions International Inc offers emergency services.
No, Auctions International Inc does not offer warranties.
Auctions International Inc offers the following services: Live Auctions, Online Auctions, Real-Estate Auctions, Storage Unit Auctions