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NEW ERA Heating & Cooling, INC.

Heating and Air Conditioning

About us

Family owned and operated. Over 35 years in business serving all of WNY.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Heating & A/C

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.68 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
13%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-8 of 8 reviews

Ian M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went well and as expected.
Description of Work: Servicing air conditioner and preparing for summer.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$206.63

Jamie L.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! They are fast and very professional. Their customer service goes unmatched!
Description of Work: Adding central air conditioning to home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Chris T.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Quick and very helpful... John and crew were very professional and polite
Description of Work: Rescued us from flood damage .. Fixed our furnace and installed a new hot water heater. Came right over!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sara M.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
He's excellent and very reliable. He got back from vacation and came straight to us from the airport.
Description of Work: He put our new furnace in and the hot water tank. He checks our heating and cooling every year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD L U.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Found and fixed problem quickly.
Description of Work: Cheked and fixed furnace/air.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Mihai M.
04/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$300

Stephen M.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
Jerry recommended replacing the furnace because our current forced air furnace (original to '78 house) was on its last legs and would need some serious maintenance soon. We had Jerry and his son install a Goodman furnace along with a new humidifer, humidistat, and thermostat. The installation took longer than he initially anticipated, a full 2 days and a few hours on an additional 3rd day but he stuck to the original estimate with no issues. The new 95% AFUE furnace works great and has taken an already noticeable chunk out of our heating bill. We've been very happy with the work. Jerry and his son also performed maintenance service on our old boiler which needed some replacement parts which also had some history of leaking via its emergency pressure release which was all fixed as well. In his opinion the boiler should last about another 10 years so we were happy to hear that too. New Era was also able to fit in all needed work in time to still qualify for the local gas rebate program.
Description of Work: Replaced old original-to-home furnace from 1978 with new 95% AFUE Goodman furnace, replaced old non-working humidifier, replaced humidistat and thermostat. Also serviced 1980 boiler for maintenance as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
New Era was very professional and knew what they were talking about. I was very satisfied with this company and I would use them again.
Description of Work: New Era tuned up my furnace and got it working properly again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    204 PARADISE RD, EAST AMHERST, NY 14051


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    NEW ERA Heating & Cooling, INC. is currently rated 4.6 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    NEW ERA Heating & Cooling, INC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, NEW ERA Heating & Cooling, INC. offers free project estimates.
    No, NEW ERA Heating & Cooling, INC. does not offer eco-friendly accreditations.
    No, NEW ERA Heating & Cooling, INC. does not offer a senior discount.
    Yes, NEW ERA Heating & Cooling, INC. offers emergency services.
    Yes, NEW ERA Heating & Cooling, INC. offers warranties.
    NEW ERA Heating & Cooling, INC. offers the following services: Heating & A/C

    Contact information

    204 PARADISE RD, EAST AMHERST, NY 14051


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day