Norb Miller General Contractor

Kitchen and Bath Remodeling, Roofing, General Remodeling,

About us

Norb Miller General Contractor of Dundee, NY specializes in remodeling services for over 30 years. We have an exceptional reputation in the Finger Lakes region for exceeding our customers' expectations. From kitchen additions, bathroom additions, remodeling and basement conversions to windows and siding, we are here to see your vision to a beautiful end result. Our fully insured company also helps in guiding and overseeing our valued customers' design process. When you want quality and affordable prices, we are here for you.

Business highlights

46 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

We build houses from the ground up, remodel existing homes, and can do any kind of repairs for your home/garage.

Services we don't offer

telephone hook ups cable hook ups septic clean out

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.656 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
7%
3
4%
2
11%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 1-25 of 56 reviews

Douglas M.
06/2024
5.0
doors, lighting, electrician, drywall, contractors
  + 3 more
Norb and his crew did a great job on all my projects. Highly recommend.
Description of Work: odd projects

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,500

matthew S.
01/2024
5.0
remodeling
  + -1 more
Had flooding issues/water damage in our bathroom and adjoining spare room. We needed new flooring, toilet, vanity and sink, baseboards, and large sections of drywall installed. Norb was very professional and efficient with excellent communication throughout the project. The project was completed in a timely manner and was exactly how we had hoped it would turn out. We would definitely recommend and encourage others to trust Norb’s abilities!
Description of Work: Bathroom and adjoining room remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,950

Mario R.
12/2020
1.0
home remodeling
  + -1 more
Norb quoted $500.00 to install a new kitchen sink. Then he has an “employee” call saying cost has gone up to $650.00 Would not recommend this company to anyone for anything
Description of Work: Install kitchen sink
Rating CategoryRating out of 5

Patrick K.
12/2020
5.0
remodeling, garage builders
  + 0 more
Excellent! Norb was quick to respond to my request and actually visited my house on same day that I requested a quote. I told him I needed it done in 2 weeks and he was able to fit me in - doing most of the work himself. The result was great - professionally done and looks like it has always been there. He brainstormed some issues like moving electrical switches and replacing floor where a vent had been. Price was reasonable. I would recommend Norb for any home project.
Description of Work: Enlarge doorway from 3 ft to 7 feet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Alan S.
09/2020
5.0
ceramic tile, decks, garage builders, home remodeling
  + 2 more
During the estimation process, Mr. Miller had a number of suggestions which greatly improved both projects. The work was carried out in a prompt and professional way. Great attention to detail was made. Also, at the end of each day, the work area was cleaned completely. The results exceeded our expectations and we feel we got great value for our money. We highly recommend Mr. Miller's company.
Description of Work: Porch railings and supports were replaced. Kitchen counters, sink, and lighting were replaced. Backsplash was replaced with tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Walter F.
07/2020
1.0
garage builders
  + -1 more
Norb and my family had an appointment this afternoon (7/8/20). I was anxious to meet Mr, Miller and get feedback. Mr. Miller failed to show. He failed to call. That is TOTAL DISRESPECT for me and my family as we wated all afternoon for him. He is FIRED before he even started! His behavior is NOT acceptable as a professional! Good Bye Norb.
Description of Work: Total Bathroom Remodel

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Norb Miller General Contractor
I had Thursday in my book to meet mr. [Member Name Removed] he had Wednesday. Probably my fault, I’m sorry.

Matt S.
07/2020
5.0
garage builders
  + -1 more
Norb Miller was great and very easy to work with. Was available by text/phone/in-person whenever I had questions. Quality of his work was great. I got everything I asked for at a reasonable price. Would definitely recommend him and will use him for future jobs.
Description of Work: Building an addition on my cabin

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Deborah H.
06/2020
5.0
egress windows, siding, replacement windows, garage builders
  + 2 more
It went well. I was pleased with the cost, the projects were done in an appropriate time frame. The workers were meticulous, and timely.!
Description of Work: I needed my house sided, a concrete stoop removed, a window put on my house to replace where a door was and an egress window put in.
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris L.
03/2020
5.0
ceramic tile, electrician, lighting, plumbing, remodeling, roofing, home remodeling, interior painters
  + 6 more
Norb removed my old kitchen and reinstalled a complete new kitchen. He knows what he is doing and was helpful in design suggestions and making changes that worked better for the kitchen. All the work they did was high quality, and he is really good with tile. His pricing is reasonable and he made things right without charging more. Only negative was dusting the house when they removed the old tile and they could be neater but it is construction work. You shouldn't hesitate to hire him for your remodeling project.
Description of Work: Total Kitchen Remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$9,000

jeff C.
02/2020
5.0
home remodeling
  + -1 more
We were very satisfied with the work overall. Norb is very willing to listen and offer suggestions. His prices were fair and lower than other estimates. He has a wealth of experience. He works deliberately and does not rush which is great. For the first bathroom it went very seamlessly. We did have a couple things with the second bath that we wanted corrected and Norb was very willing to correct them and did to our satisfaction.
Description of Work: We had two bathrooms remodeled.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kate A.
01/2020
5.0
foundation repair
  + -1 more
It all went very well. I was anxious about the work that needed to be done and his manor is kinda laid back and easy going so it made the experience much easier for me. He did exactly what he said he was going to do in the time frame he gave for the agreed upon price. I definitely recommend Norb and would use him again in a minute.
Description of Work: Foundation repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet L.
11/2019
5.0
drywall, house painters, interior painters, doors
  + 2 more
Very high quality work done in an expeditious manner. He was flexible and easy to work with. We plan to use his services again in the near future.
Description of Work: Many and varied home repairs
Rating CategoryRating out of 5
Yes, I recommend this pro

Marietta W.
11/2019
5.0
ceramic tile, decks, electrician, home remodeling, interior painters, doors
  + 4 more
I was impressed that he was so meticulous. His work is excellent. He responded quickly, he stuck to his estimate , and he completed his work quickly. He also did a few extra things without charge.
Description of Work: Bathroom + deck+ tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Brent J.
09/2019
5.0
decks, drywall, gutter repair, remodeling, roofing, home builders
  + 4 more
Him and his partner were absolutely amazing and we loved having them and will go back to them every single time that we ever need something!
Description of Work: We had any and everything done that you could think of! Is started out as just a couple repairs but the more we got to know him and work with him the more we wanted him to stick around and do bigger projects for us. He did things such as repairing leaks to replacing dry wall to redoing our whole back porch and remodeling as well as putting on gutters and numerous other projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Michelle C.
06/2019
4.0
drywall, flooring contractor, plumbing, home remodeling, interior painters
  + 3 more
Norb was quick to show up for the estimate, and gave a contract price that I felt was acceptable given the difficulty I had finding a contractor to commit to doing the work. He kept in good communication leading up to, and throughout, completion of the job. The total work from start to finish took about five or six business days. PROS - The flooring turned out excellent, and Norb gave good suggestions on the type and color of the flooring for the space. I would definitely hire him again for flooring install. The installation of the bathtub itself, tub and shower fixtures, and the toilet turned out good, and the leak ended up fixed. CONS - He did not test his plumbing after his initial installs, which led to two separate times that I tested it, and the new plumbing leaked. Of course, simple mistakes are easy to make, and one of the new leaks was a faulty part, but plumbers should know to test their plumbing before giving people the OK to use. Each time, he was responsive and fixed it immediately, it just made the process much more frustrating. Also, the paint job was less than professional. Half of the white trim is now painted blue, including the trim of the bathroom door which is literally half blue and half white. We never discussed painting the trim, and I'm not sure why anyone would. He also damaged sections of my front brick patio in the process of ripping out the old tub, and neither offered to fix it nor offered to reduce the cost of the job to allow me to pay a mason to come repair it, even after I mentioned the damage to him. Overall, the bathroom looks great at first glance, and the leak is fixed. I would only hire him again to install new flooring, which he was great at.
Description of Work: Total bathroom renovation to fix a leak in the plumbing. Included new flooring, total rip out of tub with install of all new plumbing to and from the tub, toilet replacement, drywall and painting

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

carol B.
06/2019
5.0
roofing, home remodeling
  + 0 more
Excellent tile work.. We would hire him again.
Description of Work: Bathroom remodel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy F.
06/2019
5.0
ceramic tile
  + -1 more
Norb does really nice tile work. He is pretty meticulous. I would definitely recommend him and hire him again. He was quick to return our call, came over to look at the job soon after and gave us a price. He was flexible and worked with our other contractors on timing. When he says he is going to be there, (unlike other contractors we have used) he ACTUALLY shows up. My husband's only complaint is that he should use his own shop-vac. He didn't clean out the filter when he was done and it was really a mess - small issue - but otherwise a really nice job.
Description of Work: Tile floor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Heidi J.
06/2019
5.0
home remodeling
  + -1 more
Awesome! Norb was very professional. Very conscious of all the details. Even stated that he would come back in the future if I wasn't satisfied or was unhappy with something. Now that's serious service.
Description of Work: Bathroom remolded

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon A.
02/2019
5.0
home remodeling
  + -1 more
They came in last Saturday and Sunday to give an estimate.
Description of Work: Whole bathroom re done going underneath and mold specialist.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Toni P.
01/2019
5.0
drywall, flooring contractor, lighting, plumbing, remodeling, replacement windows, interior painters
  + 5 more
Was told 2 weeks for completion, and it was completed . I receive great responses when my friends or family see my bathroom for the 1st time. I would re hire Norb again.
Description of Work: gutted and remodeled bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jessica S.
12/2018
4.0
ceramic tile, drywall, electrician, lighting, plumbing, remodeling, home remodeling
  + 5 more
Norb worked with our time constraints to renovate our only bathroom. It was completed in over a week's time and we are very pleased with our new bathroom .He was helpful with selecting/recommending materials. The estimation process and explanation of work was more comprehensive than other contractors we had met with.
Description of Work: bathroom renovations

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Joseph R.
07/2018
5.0
home remodeling, remodeling
  + 0 more
Norb and crew completely remodeled my kitchen from the ground up. He worked with me to solve any issues that came up and went above and beyond to fix any problem areas that he came across some not even being part of the project. He showed up early most days and stayed late when needed. Will definitely use again.
Description of Work: Kitchen ready

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

Terry S.
12/2016
5.0
ceramic tile, drywall, electrician, gutter cleaning, lighting, remodeling, roofing, replacement windows, home remodeling
  + 7 more
the project went exceptionally well. Norb was great. He looked for ways to save me money with out compromising quality. He was reliable, personable, and trustworthy. I live quite a distance from the renovation site, and he keep me informed with updates. He finished on time and on budget. Would definitely hire again. In fact, I did for phase 2.
Description of Work: I need a new kitchen and layout, all new windows (30), new heating system, upgraded electrical, and a new bath added.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70,000

Jennifer K.
09/2016
2.0
decks
  + -1 more
The job that was completed was not the job we were looking for. He put up dented posts on our porch, refusing to exchange them for undamaged materials. He also put mismatched porch railings up, hoping that we wouldn't notice. The lattice he put around the porch all fell down the next summer, and yet, the worst of the job he did was the painting. His work was sloppy to begin with, with a ton of dripping from the white handrails onto the blue porch flooring. I understand a few drops here or there, but it was nearly a line around the edge of the porch. He also decided to paint on one of the most humid days of of the summer, and the paint bubbled, cracked, and peeled a month later. Norb refused to address the other issues with his workmanship, but he did decided to repaint the areas that had bubbled and cracked paint. His version of fixing this was to scrape up the old paint in the bubbled patches, and to put a single coat of the blue paint down, with out a coat of primer underneath. The result is that we had very obvious light blue patches (about 3 feet across in 3 different spots) on the dark blue porch. We ended up having to repaint ourselves, and address the other cosmetic issues ourselves. Pros: The porch is solidly built and seems to be crafted well at the foundation. Other than the lattice, it has held together well over 2 summers and winters. Cons: If you want your job to look nice in addition to being functional, Norb is not your guy. The cosmetic workmanship is seriously shoddy, and all we got from him were empty promises on addressing the issues. I understand some small problems coming up, but using damaged materials instead of returning them, painting sloppily enough that it has to be redone (even the parts he supposedly "fixed"), and refusing to stand behind his own work is not ok. We could have hired some college students and had a better outcome.
Description of Work: Norb rebuilt our old and rotting front porch on a new house we had purchased.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$2,000

Response from Norb Miller General Contractor
These people never called or talked to me about any of these things. But I do know one thing that we did pull off the job of painting because of their dogs being left out and not tied up they ran all over the newly painted porch and steps. I have no Idea what she is talking about the dented post's being put up.

Kevin S.
08/2016
2.0
decks, roofing
  + 0 more
He never showed up to give the estimate. When I called to reschedule, he said we'd have to "wing it." Unprofessional.
Description of Work: Porch repair or redo.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0


Response from Norb Miller General Contractor
Lost his info.
    • 1(current)
    • 2
    • 3

Contact information

129 Elm Rd, Dundee, NY 14837

www.norbmillergeneralcontractor.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM


Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Kitchen and Bath Remodeling,
Roofing,
General Remodeling,
Drywall,
Decks and Porches,
Ceramic Tile,
Interior Painting,
Electrical,
Plumbing,
Lighting,
Siding,
Windows

FAQ

Norb Miller General Contractor is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Norb Miller General Contractor accepts the following forms of payment: Check
Yes, Norb Miller General Contractor offers free project estimates.
Yes, Norb Miller General Contractor offers eco-friendly accreditations.
No, Norb Miller General Contractor does not offer a senior discount.
No, Norb Miller General Contractor does not offer emergency services.
Yes, Norb Miller General Contractor offers warranties.
Norb Miller General Contractor offers the following services: We build houses from the ground up, remodel existing homes, and can do any kind of repairs for your home/garage.
telephone hook ups cable hook ups septic clean out

Contact information

129 Elm Rd, Dundee, NY 14837

www.norbmillergeneralcontractor.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM