This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Premier Heat has been serving the Western New York area for over 30 years. There's no project too big or too small and we care about our customers experience. We take pride in our honesty, quality and integrity. Call today for expert professional service!
Very professional and knowledgeable, will definitely hire them again
Rating Category
Rating out of 5
quality
5.0
value
2.5
responsiveness
5.0
Yes, I recommend this pro
Pam f.
12/2019
5.0
Very much appreciated Jake's quick response and follow up. Husband was in hospital having surgery when furnace went out. Jake was willing to come later that night and from description knew what was wrong and fixed the problem in a short time. It was around 12 degrees outside so was REALLY happy! Would recommend his service and will use again when time to replace furnace or motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$239
George S.
12/2019
5.0
The representative was quick, friendly and concerned. He did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kathleen F.
12/2019
4.5
The owner, Jake, contacted me immediately and arrived within an hour. He was able to obtain a new motor for the furnace and the heat was back on in less than 2 hours.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Rusty D.
11/2019
5.0
Premier did an amazing job getting my furnace working. They came within an hour of my calling Home Advisor and within 2 hours of my call my furnace was working! The motor needed to be replaced. The repair was quite pricey, but I have no idea how much a furnace motor costs. Also, it was a Saturday so there may have been an additional charge. I was very impressed at the quick and professional service. Thank you!!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Donald U.
11/2019
5.0
Jake the owner contacted me within minutes of me submitting my information online. Set up an appointment for two days later. He diagnosed and fixed the problem, that other contractors didn't.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$317
Susan L.
11/2019
5.0
came quick on short notice at busiest time for furnace repair.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
$300
Stanley H.
11/2019
5.0
Fast and efficient
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Brian I.
10/2019
5.0
Very professional. Got the job done quickly, and for a reasonable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve R.
10/2019
4.0
Annual cleaning of 2 residential furnaces. Didnt have time to watch, so I have no idea how thorough they were. Didnt have a big vacuum (dont know if they had a toolkit sized one either, so I dont know much they &;cleaned, although the systms didnt exhibit the usual first start-up odor. Never received emailed statement/receipt. Didnt have a business card to leave. Wondering if they ever want to hear from me again. Everyone else leaves a sticker on the equipment they service.
Rating Category
Rating out of 5
quality
3.0
value
4.0
responsiveness
3.0
Yes, I recommend this pro
$150
Ronald m.
10/2019
5.0
Very no non sense did the job explained what the problem was and took care of it .would recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$368
Harrison S.
09/2019
5.0
On time, states the facts the way they are, it was a pleasure to deal with an honest and straight forward professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$100
Daniel M.
09/2019
5.0
Jake arrived earlier than expected. Work was performed professionally.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sarah T.
09/2019
5.0
I appreciated that the pro called me back to revise his earlier comments with more details so I could more fully understand the situation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$95
William D.
08/2019
5.0
Call within an hour of my Home Advisor request and repair was complete 2 hours later. Great job!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$340
James S.
08/2019
5.0
very professional.
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
4.5
Yes, I recommend this pro
$439
Robert P.
08/2019
5.0
Very capable and professional
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$800
Ramesh G.
07/2019
2.5
The price for the repair was more than average and I was charged a cleaning fee which seemed expensive. The tech was however good
Rating Category
Rating out of 5
quality
4.0
value
2.0
responsiveness
4.0
Margaret B.
06/2019
2.0
Appears the wuote was only for showing up. Charged 50% more to check the a/c, the reason for the appointment.
Rating Category
Rating out of 5
quality
4.0
value
0.5
responsiveness
2.5
Nadine A.
05/2019
5.0
I would give more stars if it let me! I called Jacob a few months ago on a Friday night and he came out on a Saturday to fix the thermocouple on my furnace that day. The blower stopped working a week ago and again he came out on a Saturday to check it out. The furnace needed to be replaced as there were more issues than just the blower. He quoted me on Saturday. The price was less than I thought it would be and there was even a rebate! He came back later in the week to replace it. He was on time, no hidden costs added, clean and the installation went perfectly. I would highly recommend to anyone!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,800
joseph l.
03/2019
4.5
very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eric W.
02/2019
5.0
Enjoyed their work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
mike B.
02/2019
5.0
I called for service at 8pm and the furnace was repaired by 10pm. Excellent customer service. Thank you.