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Majestic Pools & Spas

Pool and Spa Service

About us

Majestic Pools has been building inground pools for over forty years. We are the largest inground pool builder in Western New York, with over 5,000 pools built. We own our own 70,000 square foot facility, 0n eight acres with two full-size indoor pools, warehouses, store, and a service area strictly for pools and related equipment. We have been at this location for 40 years. Pools, spas and related equipment is our only business. Over 75% of our pools are built in five days or less. We have over 100 pieces of equipment and trucks that are geared for efficient installations and service. This is more than all other inground companies in Western New York, combined. We have free computerized water analysis. The majority of our materials are made in the United States. We stock everything listed in our brochures. We have the largest inventory in Western New York. Majestic Pools is a Factory Authorized Service Center for almost all of the products that we carry.

Reviews

2.44 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
25%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
3.1
professionalism
2.5
responsiveness
2.5
punctuality
2.5
Showing 1-4 of 4 reviews

Dawn B.
09/2024
1.0
pool cleaners
  + -1 more
They never completed the job. Came September 1 to install a new heater. The electric was to be completed the next day and we have not been able to reach any since. They never return calls. At this point I’m disputing the payment until the job is complete we have not been able to heat the pool to use it. Now we are getting ready to close it and still have no heater.
Description of Work: Electrical

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,300

Kathleen P.
06/2013
1.0
pool cleaners
  + -1 more
The sales person was very nice and seemed to want to please his customers. I was able to contact him in my hours of despair. I asked him to consider in the contract to open the pool since they would be tearing out the liner. The two men that opened the pool caused nothing but havoc. The left my yard filled with garbage. and pool supplies . When I called to complain Majestic said thats what they do. They never clean the pipes ans things involved, I don't have all the technical lingo. It later on caused more problem and we had to get a new heater. They never backwashed air was not getting trough and another plumber had to be called. I do have picturesnof this mess. The men that installed the liner were very good and did a good job. The end result was that they treated us with disrespect and I would not recommend them to anyone. They wanted us to accept work that was poorly done and the owners would not call us back during this ordeal. Thank you for this opportunity to express myself and still hope for better times. I just feel if you can't be curtious when your spending $5000.00
Description of Work: Opened our pool and installed new liner

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

Ron M.
05/2012
4.0
pool cleaners
  + -1 more
I was waited on right away and they had the knowledge necessary to help me.
Description of Work: I needed a pool cover and they sold me one that was better than what I was looking for, at the same price.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Lynne S.
02/2011
5.0
pool cleaners
  + -1 more
Very upfront and offered a great package, the pool guys were great. I also though tthe concrete guys were amazing, our concrete is beautiful. Keep everything near and cleaned up their mess.
Description of Work: They put a pool into our house, landscaping, and helped us put a fence in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

    Contact information

    4401 Transit Rd, Depew, NY 14043

    www.majesticpools.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Majestic Pools & Spas is currently rated 2.4 overall out of 5.
    No, Majestic Pools & Spas does not offer free project estimates.
    No, Majestic Pools & Spas does not offer eco-friendly accreditations.
    No, Majestic Pools & Spas does not offer a senior discount.
    No, Majestic Pools & Spas does not offer emergency services.
    No, Majestic Pools & Spas does not offer warranties.

    Contact information

    4401 Transit Rd, Depew, NY 14043

    www.majesticpools.com