Professor Pipes

appliance repair, heating & cooling contractor

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

5.017 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 1-17 of 17 reviews

Nancy S.
02/2025
5.0
I would highly recommend Mike! Mike and his crew were extremely professional and did an excellent job at a fair price! Very happy with the services he provided.
Rating CategoryRating out of 5
$9,500

Paul P.
11/2024
5.0
Michael never asked for a deposit, came with his crew and within six hours changed out the entire system. Up and running with no issues. Quality workmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$4,000

Leighton D.
08/2024
5.0
What impressed me the most was the professionalism of the staff from Professor Pipes, the quality of the product/service, timely communication and going above and beyond my expectations. Your team clearly values customers satisfaction, and shows in every aspect of your business. I am genuinely grateful for the positive experience and will not hesitate to recommend Professor Pipes to others. You have gained a loyal customer, and I look forward to continuing my relationship with your company. I must state that from start to finish, my experience with Professor Pipes has been nothing short of exceptional. Thank you once again for the excellent service. Warm regards, Leighton Dingwall

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen W.
07/2024
5.0
Highly knowledgeable and extremely professional company with great customer service!! Mike was such a pleasure to work with His team of experts were always so helpful and skilled. Very, very easy to recommend this company to family and friends, as the entire two day project was a seamless and positive experience! It was a true pleasure in every aspect of this HVAC job Kudos to Mike and the Professor Pipes crew!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenneth R.
06/2024
5.0
Great

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Edit B.
05/2024
5.0
We were fortunate enough that we had Mike, who assisted in completing the installation of an ACiQ HVAC system that had been attempted but failed by another business. He was able in getting this highly automated, fully computerized, next-generation modell ACiQ HVAC system up and running. Iâ d like to emphasize that multiple companies refused the installation claiming that this system was too complex and they have no experience. Mike took the time to look into it, understand it and make it work. Excellent job, I would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeanne O.
04/2024
5.0
Very professional, smart and responsive. So far, super happy with the job they did. May have them return for follow up work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheryl B.
04/2024
5.0
He was quick, clean, reasonably priced and very responsive to coordinating the time. Very happy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven M.
03/2024
5.0
5 star service. Knowledgeable, Professional, Timely, Fast, Well Spoken, Clean, Personable and Reasonably Priced!!!! I would definetly use and recommend him….. When I first spoke with Mike by phone I felt that he was super up front and honest with me about everything, including price. It was nice that I could call or text. I had multiple refrigerated pieces of equipment that needed to be looked at. After first contact he came the following day right on time at 9am as agreed. He had no issues with the different problems on the units and worked fast. He was able to fix all the issues I had. He also tested a few units to make sure they were getting cold just being nice. He was a nice guy to talk to making me comfortable to have him in my warehouse. I will for sure be using Professor Pipes in the future!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick O.
03/2024
5.0
Great experience !!! 5 stars ! We had an electrician out that quoted us 1500 for a wire repair on our AC. I called out professor pipes and he was able to do the same work for a 1/3 of the price and did a great job. I also had them do a tune up on the system. Went way above and beyond. Honest contractor!! Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank T.
02/2024
5.0
Prompt. Great customer service. Reliable. Will use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Michael M.
02/2024
5.0
Professional & straightforward

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Irving F.
01/2024
5.0
My name is Irving Francis. I got in touch with Professor Pipes when my radiators got clogged in my house. After paying $225 to another techy from another company who claimed I needed new bleeders and getting the run around by 3 others so call heating experts.Professor Pipes reached out to me and I told him the problem and Mike diagnosed it as a simple line bleed. He fixed the problem and Im sitting in a nice warm home tonight. I highly recommend Professor Pipes to anyone having a heating problem. Mike is honest and fair when it comes to pricing. I highly recommend Professir Pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

william k.
01/2024
5.0
Prompt service, reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nathalie Marie A.
01/2024
5.0
Hired pro for hot water on demand maintenance of beads. Heat pump today had preventative maintenance check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Adil A.
01/2024
5.0
Mike provided top-notch service when repairing my furnace. His pricing was very fair, and he completed the job quickly without any issues. Mike's friendly demeanor and expertise have made him my go-to professional for any HVAC needs I may have in the future. I highly recommend Professor Pipes!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Dave D.
01/2024
5.0
Mike was very honest and professional. fixed my problem in a timely manner and was very fair with pricing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

    Contact information

    10 Hendel Circle, Deer Park, NY 11729

    http://www.professorpipesny.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 1:00 PM
    Sunday:
    Closed

    Service Categories

    appliance repair,
    heating & cooling contractor

    FAQ

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: 8:00 AM - 1:00 PM

    Sunday: Closed

    Professor Pipes accepts the following forms of payment: CreditCard
    Yes, Professor Pipes offers free project estimates.
    No, Professor Pipes does not offer eco-friendly accreditations.
    No, Professor Pipes does not offer a senior discount.
    No, Professor Pipes does not offer emergency services.
    No, Professor Pipes does not offer warranties.

    Contact information

    10 Hendel Circle, Deer Park, NY 11729

    http://www.professorpipesny.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 1:00 PM
    Sunday:
    Closed