JOE-D PLUMBING & HEATING

I have the most outrageous plumber you could ever ask for. Honestly, he is just unbelievable. I literally have never met anybody quite as good. This guy is the most unbelievable. I mean, he is the real deal. I would give him 10 stars. He is an independent. It's not a big company. It's just basically him. This guy is pure goodness. I got him because he is really well known in the neighbor hood. He drives around in a gigantic truck, which is actually his office. He just said it works better for him than having a place. He just drives around and he said "If something comes up I can pretty much just handle it." Let me tell you, coming at midnight when the basement is flooded. Coming on a moments notice because my dryer, I smelled a little gas or something and literally dropped everything and came over because he knew that my husband had cancer and he is like I know you use that. He is just unbelievable. I think anybody you talk to that uses him, they talk about him like a saint. He is just money. He is like an angel walking on earth. He is neat as pin. He knows what he is doing. I have an old house. He never blows up jobs. Whatever you need, he does. He talks to you. I have had him a couple of times over the past year. You can't say enough good things about him. I don't remember the cost, but whatever it was, it was extraordinarily reasonable. There is nothing at all bad about him. Responsiveness, neatness, a technical expertise, fairness in pricing, quality of work, general comportment, I mean he is just great. I am so happy that I have found him. There is no category that I would give him less than an "A".

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Excellent. Timely clean, job well done

He's been my plumber for over 20 years. He always calls me with a window as to when he'll be out. He's meticulous. It's a small business so sometimes he is busy so he might not be available immediately but he will get to you within a day or two and do the job properly.

Joe-D is very good, very thorough. Whatever he fixes, stays fixed. He's never had to return to redo any work. Whenever he gives us an estimate, he discusses alternatives and ideas. When we've had emergencies, he's willing to show up at whatever time. For routine work that doesn't require immediate attention, he can take longer than we'd like sometimes to put us on his schedule, but we trust him, so we're willing to wait. Sometimes, his estimate for what time he will show up is too optimistic and he gets to us later than he thought, but he does call to inform us of his delay. He treats my husband, I, and our house with respect. When he finishes the job, the area is often cleaner than when he started!

Joe fixed a pipe for us a number of months ago and did a good job, was nice and his price was fair. That, however, was an aberration. The other day, we called him to come fix 2 running toilets. He came a couple of days later. He came in to look, then went to his truck a few times for at least a half hour looking for parts. He then spent about an hour doing the work, and handed us a bill for $335 + tax, which included approximately 2 hours for labor. When I spoke to him about how ridiculously high his bill seemed, he essentially said "tough," plumbers are expensive. $369 for two running toilets, both of which are 5 years old or less? You could practically buy two new toilets for that price. I found this to be a rip-off, and found his attitude to be unacceptable--as he was unwilling to even discuss reducing the price. So I would never use him again and I would never recommend him.

He was actually very good. He was very prompt and reasonable. We spent about $600 on his services and it was a big job. So we felt it was very reasonable for the job he did because we've had a lot of plumbers in the past. He was there on time and we will use his services again in the future. We would also refer him to the others.

I called Joe of Joe-D Plumbing late in the day concerning a possible leak in my heating unit...Even though he was extremely busy that day he managed to fit me into his schedule...Joe was very friendly, professional and was able to diagnose the problem immediately.

He came on a Saturday to take a look first at our request, came back Tuesday to do the job, which took about 4 hours. Was courteous, professional, and knowledgeable. And his price was reasonable. That's the first time I can say that about any plumber I've dealt with.

After calling several plumbers (including several on Angie's list) who either wouldn't book an appointment until Monday, or didn't answer their phones, or didn't return calls on Saturday, Joe-D called back promptly and said he'd be at our house at about 6 p.m. He was prompt, very courteous, and recognized what was causing the problem instantly. (I had accidentally overfilled the boiler.) There was a lot of sediment in the line, which had prevented our being able to get the excess water out, ourselves. Joe fixed the problem efficiently, and waited until the steam heat came up to be sure the problem was solved. Under the circumstances, he could have charged an exorbitant amount of money to come on a Saturday evening--as many plumbers would have done. But he didn't. I will use Joe-D again and would recommend him to anyone looking for a plumber who is responsive, professional, fair, and also a very nice guy.

He was very good. He was efficient and his price was great. He cleaned up after himself and I would highly recommend him.