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Franzoso Contracting

Roofing, Gutters, Windows,

About us

With an office and showroom conveniently located in Westchester County off Route 9 in Croton-on-Hudson, we are able to handle all of your home improvement needs. If you are considering home improvement work such as seamless vinyl siding, roofing, replacement windows, doors, or decks, my staff and I personally invite you to discover why award winning Franzoso Contracting is the most sought after company in the Westchester, Putnam and Fairfield County area. Additional DBA: Franzoso Contracting Inc. Additional contact name: Mark Sackerson Additional email: Mark@Franzoso.com. Additional contact name - Mike Babit. Additional email - mbabit@franzoso.com.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, siding (including installation of james hardie products), windows, doors, gutters, skylights, energy efficiency auditing, solar panels, asbestos removal & decks.

Services we don't offer

Slate and Terra Cotta Roofs.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.7231 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
6%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.6
punctuality
4.8
Showing 1-25 of 231 reviews

LORRAINE H.
08/2022
5.0
roofing
  + -1 more
They did excellent job, they blew installation, It went very well, they were on time, they clean up very well.
Description of Work: They fix my Son's Porch, The holes, Rebuilt the Floor, They put a shingle on the roof, They did do some work in the Attic.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jacqueline S.
12/2020
1.0
contractors, doors
  + 0 more
I did not happen, this contractor doesn't do internal doors. I had to find someone else.
Description of Work: I need two new doors cut and installed, for my bathroom and bedroom.
Rating CategoryRating out of 5

kathy W.
08/2020
5.0
contractors, gutter repair
  + 0 more
The crews they sent were friendly and helpful explaining as they worked answering any questions I asked. They cleaned up everything at the end of each day, not leaving any mess, which I appreciated. Thank you for a job well done.
Description of Work: Gutter and soffits replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Julia O.
02/2020
5.0
doors
  + -1 more
We could not be more pleased with the work Franzoso Contracting did at our home. We had four doors installed (front, back, garage, basement) and each was installed impeccably well. The team took the time to install each door neatly and competently. Further, they were incredibly respectful of our home, taking the time to thoroughly clean up each evening. We have worked with many contractors over the last four years and Franzoso stands out as our best experience. I also must note the professionalism of their team across the board, from sales to scheduling to installation. Everyone we worked with was courteous and kind. We will definitely be working with Franzoso again in the future.
Description of Work: Had four new doors installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

susan G.
02/2020
5.0
replacement windows
  + -1 more
Beautifully!!! The workers replaced all our windows in less than 2 days. They were neat, clean, and ever so polite, respectful, and professional. They made sure everything was to their satisfaction before they left. If is wasn't for the actual new windows, you would never know there was work done in the house. That is how clean and neat they were!
Description of Work: Window Replacements
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephen M.
09/2019
5.0
roofing
  + -1 more
Best contractor experience in 45 years as a homeowner. They showed up on time, returned calls within a hour, completed job on time, were responsive to any problems or concerns.
Description of Work: replace roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Erica S.
08/2019
5.0
replacement windows
  + -1 more
The team was efficient, listened to what we needed, completed the job on time and with aplomb. At all times we knew what to expect and were never disappointed. We loved working with them and will do so again in the future.
Description of Work: We had three wood Andersen window replacements installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Bill_Megan M.
08/2019
3.0
roofing, siding, replacement windows
  + 1 more
The gentleman that came to by home to perform an estimate was very thorough and provided a quote at the time of his visit. However, I chose award the contract to another vendor. Reason being - (1) I stated when the gentleman arrived that I would be soliciting a number of bids for different contractors. (2) I expressed my interest in a bundled contract as that would allow the winning bidder some cost savings, which would save me some money as well. After two hours, and reviewing all options for windows, siding and roof shingles, the gentleman proceeded to draft up three separate contracts (a la carte, instead of bundled deal), one for each service, and pressured me to sign all three on the spot. He went so far as to put a pen in my hand! I firmly reminded him that I intended to seek other bids before making a final decision. It was clear that he was angry, saying "Don't come back to me in a couple of weeks and expect me to lower my price". Franzoso appears to be a competent vendor, and I would consider them for another project in the future. Hopefully next time they will send a less pushy estimator. I ultimately went with another, less pushy, vendor with a significantly better price.
Description of Work: Replacement of roofing, siding and windows.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$57,000

Joseph F.
03/2019
5.0
gutter repair
  + -1 more
The downspout of my gutter came down during a windstorm. I called Franzoso and asked them to come and take a look. They came to the house and called me with a price, which was reasonable, so I had them do the work right there and then. They installed a brand new downspout and extender and did a really nice job. I was very happy with their service and I didn't even have to be home as I was at work at the time.
Description of Work: Downspout replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Jim G.
11/2017
4.0
gutter repair, roofing
  + 0 more
no problems with the work but no follow through on the promised roof inspection
Description of Work: Small job replacing a corner of siding. Pretty high price but was promised a free roof inspection. Paid bill. Followed up re inspection. Received no reply.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$500

Denise C.
11/2017
5.0
roofing
  + -1 more
I liked the attention to detail and cleanup. The materials used seem to be top notch. And...the inside of the garage is now dry!
Description of Work: Garage roof...repair and resurface.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Franzoso Contracting
Good afternoon [Member Name Removed]. Thank you for the opportunity as well as your candid feedback. I’m happy to see that we exceeded your expectations almost across the board. Our goal is to do just that with each and every project. In an effort meet that goal I would appreciate your feedback regarding our responsiveness and how we fell short of exceeding your expectations in that area. You are welcome to reply to this email or call me directly to discuss. I’m available in the office daily (914) 271-4572. Again, thank you. Mark S

Lisa V.
07/2017
5.0
picture framing, gutter repair, roofing, siding, replacement windows, woodworking
  + 4 more
This crew was rock solid, start to finish. Headed up by Project manager Jacob Amacher and his crew Pablo( roofing), Jose (siding) , Edwin ( windows) and the gutter team. These guys are total professionals. Prompt, fast, efficient and knowledgeable.
Description of Work: Roofing,Siding,Windows,Gutters and carpentry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franzoso Contracting
Good Morning [Member Name Removed], Thank you (belatedly!) for your positive words. Your input about our efforts is critical to keeping our business at it's best. We shared your review with our entire team just after your posting, and individually recognized Jacob, Pablo, Jose and Edwin for their outstanding effort. Again, thank you for the opportunity. Please let us know if our services can help you, your family or any of your friends with upcoming projects. Mark S.

Mary Ann M.
07/2017
5.0
roofing
  + -1 more
Amazing! What great work they do! After a nor'easter that caused great destruction in our area, including bringing down 2 big trees on our property, I stepped out the front door afraid of what I might find. My neighbors' roof shingles littered the road and some had even landed on my lawn, but to my great relief, none of the colors matched my roof shingles. My husband checked our roof and every shingle was still right where Franzoso had nailed it. After Sandy, my husband was physically unable to go up on the roof to check it out. There were no leaks, but I still wanted to make sure the wind had not raised the edges of any shingles. I called Franzoso and they said that the next time they had someone in my area they'd have him stop by, free of charge. I did not have to wait long before someone came, checked the roof and reassured us that it was still perfect after 7 years. Their customer service is superb.
Description of Work: We had them put a new roof on our one-family home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franzoso Contracting
Thank you [Member Name Removed] for the kind and thoughtful words and for sharing your experience with others. We're glad we have been able to earn your trust, and look forward to helping with any upcoming projects. Enjoy the rest of the weekend! Mark S

Bruce N.
07/2017
1.0
contractors, decks, siding
  + 1 more
Poorly, Never hired them since they were totally unresponsive in the estimation process.
Description of Work: I am having multiple repairs on my home, which began in June 2017. The cost is in the $20K range. The estimator was too preoccupied with personal issues to come to my home early in the morning, early evenings or on weekends. The only other estimator available was too busy to make up the slack. They dragged the process on for weeks until I finally hired someone else. Poor professionalism and responsiveness from a company with a long time excellent reputation. Too bad since I will not ask for a quote when I have my roof replaced next year.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Franzoso Contracting
Hi [Member Name Removed], I didn't hear back from you but I did find your project in our system and the details of your request once I returned to the office. After reviewing all the notes, I'm dismayed & disappointed with your depiction of how we handled your project request and wonder what prompted it, especially since you apparently found someone with an open schedule to work within your time frame. I'll address your comments below - your words followed by Kelly's detailed project notes regarding your conversations & emails. "Poor responsiveness..." - We couldn't have been more responsive. You contacted us via our website just before closing on 5/31 and Kelly called you the following morning, speaking at length. - for the next 3 weeks, you and Kelly tried to match your work schedule with ours: .... LM asking HO if 6/[Member Information Removed] with an arrival time between [Member Information Removed] & 11 is good, requested return call. (06/08/2017 01:34 PM - kstevens) .... After much back and forth, spoke with HO and explained MAF is dealing with Dr's appt and we will call Friday or Monday to set an appt for next week. HO okay. (06/12/2017 05:09 PM - kstevens) .... Called HO, offered 6/24th at 9:00 a.m., HO will be out of town. He said he will call us when he gets back. (06/19/2017 01:47 PM - kstevens) - That was the last communication. "Poor professionalism": Your stated time frame to complete the project ".. would like work done ASAP" - during first phone contact, Kelly advised we are booked until the Fall (not for siding) but that we may be able to break up and do projects in between jobs." Additionally, Kelly let you know our construction group is a small division doing primarily custom work. You seemed undeterred and pursued making an appointment. "Too preoccupied with personal issues.." you stated your schedule as "available Evenings at 6:30 or Saturdays." - Unfortunately our schedules were not lining up with yours. With our "estimator" helping (2) family members through unforeseen life threatening health issues, the other "estimator" was purely overwhelmed. Kelly handled the explanation as professionally as anyone could. Again, I am sorry we weren't able to meet your timeline for the deck and siding repairs. I would appreciate the opportunity to earn your business for next year's roof project, and suggest that we send one of roofing consultants to estimate now. You'll have budget numbers and time to gather all your estimates and get educated on the proper roofing system for your house, avoiding any last minute push to get that project completed. As you noted, we've earned an excellent reputation, because of our responsiveness and professionalism. That's in our customer's words, easily found in the reviews on this site, Guild Quality or the many other review sites. I hope your project results meet your expectations. Enjoy the rest of the weekend. Mark S Good morning [Member Name Removed]. I'm very sorry we were not able to meet your schedule for estimating or beginning your project. As you know our reputation has been built on exceeding expectations in customer service and satisfaction. I'm sure you read many of the reviews. Your experience, as described, is the opposite of what we work very hard to create for all of our customers so I appreciate your feedback. Unfortunately I'm unable to find your contact information in our system. Would you be kind enough to let me know how you initially contacted us - via phone call or Internet - and who you may have spoken with? Tracking this back and getting all the facts is critical to finding out if it was a one-time miscommunication or a process we can improve. Thank you very much for your help. i'll look for your reply or you can call me directly in the office at 914-271-4572. Have a good day Mark S

Hakim D.
05/2017
5.0
gutter repair
  + -1 more
Very professional team of installers.
Description of Work: Gutters replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

robby S.
04/2017
1.0
siding
  + -1 more
These guys clearly don't care about insulating properly. They are cutting corners to save money and get done sooner. For ex they wrapped the units but did not caulk around the windows they also just skipped wrapping in some areas to go faster also concrete base should have been insulated with 1 inch board or covered with black felt insulation but they skipped this place is directly in the water and sealing these units is key to staying warm and saving on very high energy bills
Description of Work: Resided and insulated the development

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0
punctuality
4.0

$40,000

Response from Franzoso Contracting
Good afternoon [Member Name Removed]. I understand you had some concerns and I believe our Project Manager spoke with you when our crew was at the unit you are renting. Unfortunately you didn't hire us for this project and thus didn't have the opportunity to get your questions answered prior to construction started. I will try to address your comments and clarify any misconceptions about construction and the scope of work. Your unit owner did contact us through the Association President. Luis, the Project Manager had extensive conversations & emails to answer all the concerns you raised. Regarding your comments: Since your exterior wall is poured foundation exterior house wrap does not serve a purpose. Additionally, the management and Association felt the increased material and labor costs for exterior rigid insulation wouldn't produce a significant payback. What you may have been thinking about is the application of exterior insulation on a a below-grade foundation. Your unit is above grade with fully framed & insulated interior walls. Additionally, the windows cannot be flashed in the same fashion as upper units with wood sheathing, but please understand we are using best practices and fully sealing the trim and siding so water doesn't penetrate the opening. Additionally, we are insulating around every window and door installed using low-impact spray foam to eliminate air flow and drafts. If you have other questions, please contact us directly at the office.

Andreas P.
04/2017
5.0
roofing, siding, chimney repair, woodworking
  + 2 more
Quality work was performed for a reasonable price.
Description of Work: Replace some plywood and siding repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Clive M.
04/2017
1.0
gutter repair, roofing
  + 0 more
I was impressed that they called me back the same day and was able to schedule an appointment with me for the next day. The appointment was close to the time I requested. I was impressed thus far. The rep showed up on time. Then it went down hill from the moment he introduced himself. At that point I knew no matter what price he quoted, he was just too much of a jerk for me to even consider doing business with the company. Surprisingly he was knowledgeable and I was impressed by the quality of their roofing products, however I just couldn't get over his condescending tone and attitude. If he wasn't such a jerk, I might have considered using this company. Had I a pleasant experience with their sales rep, I would of most likely used this company. I have a couple of large projects in the pipeline and was hoping to establish a relationship with this company. My suggestion is that they retrain their sales rep on customer service.
Description of Work: I contacted them for a quote to rip off the current roof and replace with a new roof.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Tom D.
02/2017
5.0
roofing
  + -1 more
Very well. The job began promptly as scheduled & was completed in a timely manner, including a 1st class cleanup.
Description of Work: Roof replacement & gutter refurbishment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erica D.
12/2016
3.0
roofing
  + -1 more
unhappy with work and general communication with company. I asked for an estimate on a new roof and never got it. When I pointed out that some of the roof tiles had not been replaced as agreed, I was told, " oh well a storm must of blown them off since we came". Really? I felt that I was being treated as if I were stupid. Would not use again, there is a lot of good competition out there.
Description of Work: roof repair

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$500

Edie S.
12/2016
5.0
roofing
  + -1 more
They are the best recommended firm on Angie's List. They were punctual and very clean. They cleaned up the site very effectively and had great knowledgeable salesman. In fact, the salesman told us about the roof tiles and we repeated it to someone else who was here to make a bid. That firm started using those roof tiles so they came back and told us that. So great knowledge, professionalism and punctuality. They did a great job on the roof so for roofing I think they are wonderful. They were the high-priced bid, but they did exactly as they said they would.
Description of Work: I used Franzoso Contracting for roofing replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Linda G.
11/2016
5.0
gutter repair, siding, replacement windows, doors
  + 2 more
It was a pleasure working with them they came when they promised cleaned up everything and kept us informed during the entire project
Description of Work: They installed windows siding and gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara K.
09/2016
5.0
roofing
  + -1 more
The estimate was the highest one we got so we didn't use them. They were excellent. They came out right away. They were very thorough. Everything was excellent. The price was too much. If the price was good, I would use them.
Description of Work: We got an estimate from them.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Neil C.
08/2016
5.0
roofing
  + -1 more
After 22 years of good service, it was time to have my roof replaced. After doing the research on line, I decided to do a complete rip off of the old roof rather than add another layer. I looked for a contractor that was certified by the manufacturer. Franzoso Contractor was one such contractor in my area. I chose Franzoso not because they had the lowest price but because they were the most informative and professional of the bidders. As expected, the work was handled professionally throughout the entire process. The workers showed up at the appointed time along with the materials and dumpster. Each step was thoroughly explained and completed according to plan making the project completely stressless.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian E.
06/2016
5.0
gutter repair
  + -1 more
The Franzoso team, starting with the salesman who spec'd out the job, did a tremendous job. The lead installer was creative in coming up with on-the-fly adjustments, repairs and solutions for our quirky rooflines and drainage needs. Great job, great cleanup/removal, years of experience, and friendly professional service make Franzoso our only choice for any future work of this nature.
Description of Work: Installed new gutters on addition, replaced old gutters on rest of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Contact information

33 Croton Point Ave, Croton-On-Hudson, NY 10520

http://www.franzoso.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
WC-01795-H88

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Windows,
Siding,
Doors,
Decks and Porches,
General Remodeling,
Gutter Cleaning,
Skylights,
Unfinished Carpentry,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking

FAQ

Franzoso Contracting is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Franzoso Contracting accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Franzoso Contracting offers free project estimates.
Yes, Franzoso Contracting offers eco-friendly accreditations.
No, Franzoso Contracting does not offer a senior discount.
Yes, Franzoso Contracting offers emergency services.
Yes, Franzoso Contracting offers warranties.
Franzoso Contracting offers the following services: Roofing, siding (including installation of james hardie products), windows, doors, gutters, skylights, energy efficiency auditing, solar panels, asbestos removal & decks.
Slate and Terra Cotta Roofs.

Contact information

33 Croton Point Ave, Croton-On-Hudson, NY 10520

http://www.franzoso.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM