C F FORD CHIMNEY SERVICE Service Inc.

I have had a lot of sketchy chimney sweeps over the years, each one trying o up-sell me to additional services. But Craig did a fantastic job at a very reasonable price! I am thrilled to have found him.

Showed up on time and was extremely professional and thorough. He easily spent twice as much time cleaning than previous companies I have had perform this service. Highly recommended.

The service we received was excellent. Mr Ford was very professional. He found a problem with the ducts that could have caused a real problem explaining what was wrong, what needed to be done to correct the problem and corrected it. I'm grateful that he caught it and fixed it. I would recommend him highly to all my friends and neighbors.

The provider quoted on the phone $209 for a dryer vent cleaning. This is notably higher than the typical ~$100. Asking for an explanation on why this was marketed up it appeared that the job was more time consuming than expected at some of my neighbours. I tried to explain to the lady that my dryer vent is very short (2-3 feet) so it would be virtually impossible for the provider to have similar issues at my house but the lady would not listen. I am not even going to go into the appropriatness of pricing a job based on your neighbourhood and will focus on the fact that they were quoting about $100/foot of dryer vent for cleaning. You got to be in Westchester to hear this stuff and think they are serious as it would be seen as a joke anywhere else. After further investigation I realized that the dryer vent should actually be replaced which was done at a fraction of the price this provider quoted for cleaning.

Recently a boiler technician did a fantastic job tuning up our boiler . However during his visit, he immediately noticed that the vent for our gas hot water heater was clogged. In addition, he also noticed that the positioning of the boiler flue and the water heater vent into the chimney was incorrect and not up to code. Because of the imminent danger of using a hot water heater with a clogged vent, he immediately turned off the hot water heater. He told us that we needed to call a chimney repair person to unclog the vent, reposition the water heater vent and the vent for the boiler, and make a determination if we needed to install a liner in our chimney. The situation presented a major problem for us because we had no hot water. Using a few of the recommendations of the boiler technician and Angie's list, we immediately got on the phone and called 5 chimney companies. Craig Ford, the owner of C.F. Ford Chimney Service, Inc. got back to us immediately. His wife Loretta was extremely helpful and sensitive to our situation. She assured us that Craig would definitely come out later in the day to make an honest assessment of our situation and work to make the necessary repairs. By the way, Craig was the only technician who was willing or able to deal with our emergency on the day that the call was made. Craig is a skilled professional who is honest, respectful, sensitive to the needs of his customers, and extremely competent and knowledgeable. He works neatly and efficiently. As a retired professional fire lieutenant and an excellent technician, he was able to give us an in-depth assessment of the situation and provide us with sound and HONEST advice. In addition, his prices are reasonable. Both Craig and his son, who worked with him, did an excellent job cleaning the chimney, and removing the blockage, which allowed us to restore our hot water. Craig indicated that at present we do not need a liner for our chimney, but we still have to hire a plumber to come in to reposition the boiler and the hot water heater vents. It is always great to find a repair person with an exceptional work ethic who you can TRUST. Would I recommend, C.F. Ford Chimney Services to other people ? Yes, YES, MOST DEFINITELY YES. In addition, I will make it a point to have C.F. Ford Chimney Services do general chimney inspections and cleanings as well as make the necessary repairs to our chimneys for any future problems that may develop.

Helpful in scheduling, punctual, efficient in cleaning and inspection.

Mr. Ford has been providing chimney service for us for a decade. He is always competitive in price, neat, knowledgeable and courteous. We have referred him to others.

After the October 2011 snowstorm, we saw that a tree limb had damaged the metal flue to our central heating furnace. We also wanted to start using the wood stove that we had. We tried to get a chimney sweep in mid-December, but the Angieslist contractors were all booked for the next two weeks. Chim- Chimney actually recommended other sweeps to call because they were so booked and I actually called Mr. Ford next because of their recommendation. In January we had a stretch of clear dry weather so I was able to get Mr. Ford scheduled within a few days. Both chimneys did not need cleaning and Mr. Ford was able to repair the flue cap by hand. He only charged me for the inspection. He was prompt, professional, and did not try to sell me anything I did not need.

Chimney cleaning wasn't needed and not charged for, only dryer cleaning. Excellent job, professional, helpful. Will use them again.

Easy to schedule appointment. Friendly, knowledgeable staff. Pricing a bit higher than others, but he is one of the few certified chimney sweeps in the area.

I was trying to get a chimney sweep since the October snow storm that knocked out power for five days. Ford had to cancel twice since it was raining on the days of my appointments. I had to wait two weeks for each new appointment since he was busy. He did the inspection in January when he wasn't busy and only charged for the inspection. He was able to quickly bend the flue cap back into shape by hand. Nothing needed cleaning or more repair.

Excellent - will use him again and recommended Craig to my neighbors

I DON'T KNOW HOW MUCH A CHIMNEY SWEEP IS, BUT I THOUGHT IT WAS A LITTLE STEEP. HE DID A GREAT JOB AND HE IS A GREAT GUY. WE WOULD HIRE HIM AGAIN. HE WAS PUNCTUAL AND NEAT AND EXPLAINED EVERYTHING HE WAS DOING.

ALWAYS PERFORMS SERVICE REQUIRED IN A TIMELY AND CLEAN MANNER. HAS SPOTTED REPAIR AND SAFETY ISSUES OVERLOOKED BY OIL COMPANY. REPUTABLE AND RELIABLE IN AN INDUSTRY KNOWN FOR FRAUD.