Get matched with top retaining wall installation pros in Cornwall, NY

"Fanny Landscaping Inc. had reached out to me after I had started a search on Angi's List for someone to install a patio. I started the process in early/mid-September to have someone work on the project of completing/performing a patio Install. Alex(Fanny Landscaping Inc.) had first contacted me over the phone to get the basic details of what I was looking to accomplish and was quoted $2,500 to complete the job. After coming to my home to see the job and getting a full understating of what was required the quote was increased to $2,950 as additional material(Item 4, Sand, "Polly Sand") was still required before bringing Fanny Landscaping on board I had the patio hole dug to the area by 8-9 inches deep and previously installed and tamped ~1-2 inches of Item 4. While Alex was on site I explained the main purpose for this patio was to put in a hot tub/spa and to be able to use it as a patio. Within a week or 2, the work was started and completed quickly. It looked good upon completion and shortly after had my hot tub delivered and installed. Due to the cold weather I had not used my patio very often and had not noticed any issues with the patio itself until February 24, 2025 I had another project started and noticed the patio tiles were skewed. I then took a closer look and noticed that all tiles around the hot tub were no longer level nor were any of the tiles along my house. I immediately took pictures and sent them to Fanny Landscaping. I was called by a representative to schedule a time for Alex to come and take a look the next day. Alex had shown up on time and looked at the tiles. I asked him what needed to be done to fix the issue at hand. He told me that the tiles against the house because I have a new construction home will always sink, and even if he were to fix it, they would sink again. I was also told that because sand was used instead of concrete a hot tub would also "sink." When I asked why he didn't tell me that when I had it installed, he said that I never told him I was planning to put a hot tub on the patio and that he only installed the patio to my instructions. I tried telling him that I had told him about the hot tub on day 1, but he insisted he did not know that and that a concrete pad would be needed to fix the issue under the hot tub. I then again inquired what about next to the house and he again insisted that they would sink again. I had asked what he would charge to fix the issue, he had taken some measurements and left. A few days later I still have not heard back. Many tiles move when stepped on and due to their make are sharp and I couldn't see walking safely along the edge without breaking a tile or potentially cutting a foot if stepped on incorrectly."

"It went awesome. I would highly recommend this company to everyone."

"Naji is a very kind man who has great work ethic. We've never been disappointed in any work he has done for us."

"The work turned out great. The joints are tight and lined up well. The corners were curved to add a nice touch so the pavers had to be cut along with cutting the smaller brick border bricks. I had about a 2 foot slope of land under the patio and a large slope for the path and step area. This work was done by 4 guys over two hot July days. The bobcat helped dig and rough level it. A lot of material was moved around along with at least 4 pallets of pavers and the blocks for the steps. To finish it off, they put down top soil, grass seed and hay was placed down to finish the job off very well."

"Great. A+. The quality of Darwin’s work CANNOT be beat. The crew shows up early, works late, and cleans up every night."

"These guys are the best of the best. Quick, attentive, strong focus on detail, and extremely reasonable with pricing. I’d recommend them to anyone!"

"Joe does fantastic work. The you can't even tell the section of the patio he repaired is not part of the original work. Good communication and fair pricing. I will definitely hire again."

"Brian is a pleasure to work with! He is extremely professional, knowledgeable and talented. He is easy to work with and is very creative. He spends whatever time is necessary to ensure all your needs aware met. I would highly recommend Brian and his team for all of your landscaping needs."

"Awesome job. Cesar, the owner of Regina evaluated the situation and rather than trying to get me to pay for a new pipe which would have required ripping up a part of the driveway, he solved the problem with ingenuity. In the end, his cost was well below a new pipe which was not needed. I have now had him look at several other projects I have wanted to do over the years. He put thought into those as well and I’m sure he will do a fantastic job at a very reasonable price. He also put down mulch in the same visit, also at a very reasonable price. Again, this is company I would highly recommend. This comes from a homeowner of 25 years at the same location who has seen and spoken with dozens of contractors."