Rubber Duck Plumbing

My kitchen pipe was cracked and flooding my kitchen. Rubber duck plumbing was responsive and affordable. They cane to fix it right away!

It was great! they came the next day, they were prompt, professional, they were neat, the work is great, no leaking and explained everything to me, no hidden agendas.

Joseph accomondated me by coming at 6 am in the morning so I could leave for work on time. He was very prompt and professional. He completed the repairs in a timely fashion. He told me exactly what the problem was and the cost prior to performing the repairs so there were no surprises. The repairs were completed without any problems. He ensured the area was throoughly cleaned afterwards. I like his work and would use him again for all my plumbing needs without hesitation.

On Monday my husband called Residential Construction Services and left a voice mail message stating that we were looking to have some plumbing and other work done. We received a return call approximately 20 mins later. That was great and very encouraging. My husband explained what we need done and Joe told him that he would be at our house on Wednesday between 8 and 9 am to look things over and give us an estimate. I thought it was strange that he couldn't come the next day, but these things happen. Wednesday morning comes, but Joe doesn't. No phone call to explain what happened or an apology. Three hours later at 12 noon we got a phone call from Joe. We had things to do and got tired of waiting for him to at least call, so we weren't home at the time. I checked the missed call log on the phone and saw that he had called, but didn't leave a message. We find this very unprofessional. He should have at least left an apology and the reason for his rudeness. If you need any work done, I would suggest you call someone else. Obviously he has more than enough work to keep him busy.

We hired this individual; Joe Nohs based on his word that he provides a quality service. It soon became apparent that he was lacking any customer service skills and was argumentative regarding minor changes. He actually performed improper work by using pex tubing from a Kohler tub/shower fixture to the tub filer. When the finish work was performed and after tiling the shower head leaks when filling the tub. Other plumbers have told me the cause is the use of pex tubing instead up using the instructed copper tubing from the tub filler to the Kohler tub/shower faucet.