The work was completed satisfactorily but some problem occurred that filled the basement with a cloud of debris from the chimney. At one point I looked down the basement steps and could not see 10 feet in front of me. This accident covered every surface with a fine layer of dust. Mr. Spoto never apologized and did not answer my letters. I referred the case to the Better Business Bureau.
Description of Work: Thomas Spoto and another worker relined the chimney with Ventinox and insulated it with Thermix chimney insulation. An old television aerial was removed and the chimney repointed.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$3,000
ANTHONY D.
05/2007
1.0
chimney sweep
+ -1 more
We think the Chimney Chap Corp is a little shady. The fact that they recommended something we didn't need really turned us off. I would never recommend this company because of our experience with them. They are not to be trusted. We are so glad we checked with another company before having Chimney Chap do the work.
Description of Work: We had Chimney Chap check over our chimney. After a brief look through the chimney he said we needed a new liner that would cost us $2200. We didn't have them do it and continued getting estimates from other companies. We did find an ethical company that said we didn't need anything at all and charged us nothing.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$2,200
03/2006
2.0
chimney sweep
+ -1 more
CHIMNEY CHAP DID GOOD QUALITY WORK AND THEY GOT IT ALL DONE IN A TIMELY MANNER. I WAS REAL UPSET WITH THE PRICE AND THE FACT THAT I DID NOT FEEL AS IF I NEEDED A NEW LINER. I FEEL THAT THEY TOOK ADVANTAGE OF ME.
Description of Work: THEY CLEANED MY CHIMNEY AND DID SOME SMALL REPAIRS, PUT IN A COMPLETE NEW LINING AS WELL.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$1,500
Sara K.
03/2006
2.0
chimney repair
+ -1 more
CHIMNEY CHAP DID NOT TELL ME THAT I NEEDED A NEW CAP BEFORE THEY PUT ONE ON AND CHARGED ME FOR IT. THE MEN DID NOT SEEM TO BE VERY KNOWLEDGEABLE ABOUT WHAT THEY WERE DOING.
Description of Work: PUT ON NEW STAINLESS STEEL CAP FOR TOP OF CHIMNEY, AND CHECKED BOTH WOOD BURNING STOVE CHIMNEY AND FURNACE CHIMNEY.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$285
Tom C.
02/2006
5.0
chimney sweep
+ -1 more
I HAVE USED CHIMNEY CHAP FOR FIVE YEARS. I CALL THEM EVERY YEAR AND THEY COME OUT AT THE TIME THAT I AM GIVEN. I AM ALSO HAPPY BECAUSE THERE IS NEVER A MESS TO CLEAN UP.
Description of Work: THEY SWEPT MY CHIMNEY OUT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
02/2006
4.0
chimney sweep
+ -1 more
THEY ARE CLEAN AND PUNCTUAL, AND THE JOB WAS DONE IN A PROFESSIONAL MANNER. THE WORKERS WERE COURTEOUS AND SKILLED. THE JOB WAS DONE QUICKLY, AND WITH LOTS OF QUALITY.
Description of Work: I HAD THE CHIMNEY CLEANED IN THE LIVING ROOM.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$70
JACKIE E.
02/2006
3.0
chimney sweep, gutter cleaning
+ 0 more
THIS COMPANY IS NOT AS EFFICIENT AS THEY SHOULD BE. THEY SEEM TO WORK HARD, BUT THEY DO NOT DO AS THOROUGH OF A JOB AS THEY HAVE DONE IN THE PAST. I WAS NOT AS PLEASED WITH THEM THIS TIME, AS I HAD BEEN IN THE PAST.
Description of Work: SWEEPING OF THE CHIMNEY AND CLEANING OF THE GUTTERS.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$160
02/2006
4.0
chimney sweep
+ -1 more
THEY ALWAYS DO AN EXCELLENT JOB IN MAKING SURE THAT MY CHIMNEY AND MY FIREPLACE ARE NICE AND CLEAN. I FEEL LIKE THE CHIMNEY SWEEPERS ARE SKILLFUL AND EXPERIENCED IN THE FIELD OF WORK THAT IS PERFORMED.
Description of Work: I HAD MY CHIMNEY CLEANED AND THEY ALSO CLEANED OUT MY FIREPLACE.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
02/2006
2.0
chimney repair
+ -1 more
I WAS NOT SURE IF THEY WERE COMING TO DO THE JOB, BECAUSE IT TOOK A WHILE AFTER THE INITIAL INSPECTION FOR THEM TO BEGIN THE REPAIR. I HOPED TO SEE THE REPAIR DONE IN A FEW DAYS, BUT IT WAS NOT FINISHED FOR MORE THAN THREE MONTHS.
Description of Work: INSPECTION OF CHIMNEY, REMOVAL OF OLD GRATE ON THE TOP OF CHIMNEY AND INSTALLATION OF A NEW GRATE OVER THE CHIMNEY.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$400
02/2006
5.0
chimney sweep
+ -1 more
I HAVE USED CHIMNEY CHAP FOR YEARS AND I AM SATISFIED WITH THEIR SERVICE. THERE WERE NO ASHES OR SOOT LEFT BEHIND. THE SERVICE MAN THAT CLEANED MY CHIMNEY WAS NICE AND INFORMATIVE.
Description of Work: SWEPT THE CHIMNEY OUT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
01/2006
5.0
chimney sweep
+ -1 more
THEY DID AN EXCELLENT JOB OF CLEANING MY CHIMNEY. THEY SHOWED UP ON TIME AND CLEANED THE MESS UP THAT THEY MADE. THE STAFF WAS VERY PROFESSIONAL AND I WOULD HIGHLY RECOMMEND THEM FOR CHIMNEY SWEEPS.
Description of Work: THEY CLEANED THE CHIMNEY ON MY HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
01/2006
1.0
chimney sweep
+ -1 more
THEY DIDN'T KNOW WHAT THEY WERE DOING. THEY CLAIMED THAT I NEEDED SOME REPAIRS AND WANTED TO KNOW I WOULD HAVE DONE RIGHT THEN AND THERE. THEY DIDN'T BRING THE RIGHT MATERIALS TO DO THE SWEEP. I WOULD NOT RECOMMEND THEM.
Description of Work: THEY CLEANED MY CHIMNEY.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$79
01/2006
5.0
chimney sweep
+ -1 more
CHIMNEY CHAP IS EXCELLENT IN CLEANING CHIMNEY'S! THE SERVICEMAN ARRIVED ACTUALLY EARLIER THAN THE ARRANGED TIME. IT DID NOT TAKE HIM LONG TO COMPLETE THE PROJECT.
Description of Work: CHIMNEY SWEEP
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
01/2006
4.0
chimney sweep
+ -1 more
CHIMNEY CHAP DID A DECENT JOB. THE PRICE WAS FAIR FOR THE SERVICE THEY DID. THEY CAME OUT ON TIME WHEN I CALLED THEM AND THAT MAKES ME A HAPPY CUSTOMER.
Description of Work: SWEPT CHIMNEY OUT
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
01/2006
4.0
chimney sweep
+ -1 more
CHIMNEY CHAP IS A PROFESSIONAL, AND REASONABLE COMPANY TO HIRE TO GET YOUR CHIMNEY SERVICED. I HAD SOOT DAILY THROUGHOUT MY HOME FROM THE CHIMNEY BEING SO DIRTY. NOW THE AIR IS CLEAN AND THE SMOKE IS RUNNING FREELY.
Description of Work: CLEANED CHIMNEY ON HOUSE
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$65
JOSEPH M.
01/2006
4.0
chimney sweep
+ -1 more
THEY DID A GOOD JOB AND THEY CLEANED UP THE MESS THEY MADE WHILE CLEANING THE CHIMNEY. THE ONLY PROBLEM THAT I HAD WITH THEM IS THAT THEY SAID THAT I NEEDED SOME REPAIRS THAT I DON'T THINK I NEED.
Description of Work: THEY CLEANED MY CHIMNEY.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$79
JENNIFER M.
01/2006
3.0
chimney sweep
+ -1 more
THEY DID A VERY NICE JOB. THEY WERE PROMPT AND THEIR WORK IS EFFICIENT! I HEARD OF THEM TROUGH A FRIEND, AND I AM MOST PLEASED! I AM VERY SATISFIED!
Description of Work: CLEANED CHIMNEY OUT.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$175
01/2006
5.0
chimney sweep
+ -1 more
MY LOCAL CHIMNEY COMPANY IS GREAT! I HAVE NEVER HAD SUCH KIND, HONEST, and PROFESSIONAL sERVICEMAN IN THE 50 YEARS I HAVE BEEN LIVING. THE PRICING ON THE SWEEP WAS VERY REASONABLE, AND WELL WORTH THE QUALITY.
Description of Work: CLEANED CHIMNEY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
01/2006
5.0
chimney sweep
+ -1 more
I WAS VERY HAPPY WITH THIS COMPANY. I CALLED THEM AND SCHEDULED AN APPOINTMENT FOR THE NEXT DAY. THE SERVICE PERSON WAS GREAT. HE WAS FRIENDLY AND PROFESSIONAL.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Repair,
Masonry,
Gutter Cleaning
FAQ
CHIMNEY CHAP CORP is currently rated 3.4 overall out of 5.
No, CHIMNEY CHAP CORP does not offer free project estimates.
No, CHIMNEY CHAP CORP does not offer eco-friendly accreditations.
No, CHIMNEY CHAP CORP does not offer a senior discount.
No, CHIMNEY CHAP CORP does not offer emergency services.