Liberty Moving & Storage, Agent for United Vanlines

PLEASE, PLEASE, PLEASE, STAY AWAY FROM THIS COMPANY!!!! I hired them for a personal move from NYC to Putnam County and they will sell you the stars and moons and claim to be the best in the business. Steve Eschebauer booked the move for us and Mary Purcell coordinate the local move. Once the movers arrived, it was clear to us that it would be enough man power to handle the move. The movers SEVERELY DAMAGED OUR BED BEYOND REPAIR. I submitted a claim to get some kind of compensation and because I didn't purchase extra insurance, the company will only refund you $.60 per lb. My bed is a $3,000+ bed and they offered to refund me $180 which was ridiculous. They want you to purchase extra insurance which costs almost the same amount of the actual move. Although Mary offered to help with this problem, the ultimate solution was to send a repair company to "fix" the bed by putting some nails through it. But truth be told, the bed is no longer the same and we are out both a bed and descent amount refund to be able to purchase another one. And to add salt to the wound, they emailed us to say that the bed was reapaired to our satisfaction when in reality the bed is broken beyond repair!!! This company is IRRESPONSIBLE and doesn't care whether your goods are damaged or not after they get paid! THEY ARE HORRIBLE AND I WOULD NOT RECOMMEND THIS COMPANY EVEN TO MY WORST ENEMY! SAVE YOURSELF A HEADACHE AND GO ELSEWHERE FOR YOUR MOVE!!

I selected Liberty Moving & Storage as my top choice for a long-distance move from New York to Missouri last June with the help of CeCe Burgess. Their service was exceptional, and despite covering multiple states, they managed to complete the move with ease. I strongly recommend this company.

Very happy with Liberty Moving & Storage. Very professional service and very easy to work with. Stephen Talenti, who provided us with our pricing was very easy to work with and was very accessible. Grzegorz, our driver, was amazing and did not miss a beat; we had a somewhat complicated move with items going to our new home, storage and internationally. He went above and beyond in our move from CT To VA making sure everything went to the correct place and we have never had a better moving experience. The crews on both ends of the move were very professional and respectful of our belongings. We would use them again and recommend them to all friends, family, and colleagues.

We used Liberty Moving & Storage for our NY to VA. We had initially booked a different mover but upon checking up on this company's reputation, we were horrified at the number of horror stories we read. This company was a moving "broker," where they subcontract the job out to another trucking company and potentially could add on significant costs to the initial estimate, if not flat out hold your stuff for ransom. We decided we didn't need the stress of what could happen and instead made an estimate request through the United Van Lines site, which directed us to Liberty Moving, the local United branch. We had the option for either a virtual or in-person estimate. We we offered a flat-rate, which was indeed higher than the quote of the broker, but with the guarantee there would be no additional charges. We set up all the applicable dates through their online portal. Moving day the crew came on time and moved all of our stuff within the estimated time frame.Two days later they showed up at our new residence and unloaded everything with ease. The only snafu was a glass cabinet panel that broke despite being wrapped. But I was able to file a claim as the flat rate includes basic insurance coverage, and they paid it out a few weeks later without hassle and I covered the repair cost in full. If you want to avoid the stress of whether or not you can trust your movers, then go with Liberty Mutual & Storage. You get what you pay for, and with them you're paying for professionals.

Liberty Moving I used twice. Once to move my family stuff to storage and once out of storage to our new house. Hands down the best decision I had using Liberty Moving. They were organized, careful and did everything and more. If I had to do it all over again, I would definitely use Liberty Moving again. Worth every penny spent.

I had a fantastic experience with Liberty Moving & Storage during my recent long-distance move. From transparent pricing to efficient handling of my belongings and excellent communication, their professionalism and reliability stood out. I highly recommend Liberty Moving & Storage for a stress-free and trustworthy moving experience.

I've used Liberty Moving and Storage twice, and both experiences have been excellent. The initial estimate they provided was accurate, and there were no surprises when it came to the final price. What sets them apart is their careful approach to handling belongings. They never rush the process, ensuring that everything is packed and placed in the new home with utmost care. It's a level of service that truly puts them a step above the rest. Highly recommended!

Super helpful! Made moving a nice, smooth experience

The date I wanted to move was apparently busy for a lot of moving companies. Liberty Moving and Storage was the only company that was available for the specific date I needed. There workers are ready to work whenever. I appreciate their availability. Customer service sent me the correct movers. Thank you.

they did what they said for the price they said

Moving cross country is the most stressful thing you can do, but hiring Liberty Moving and Storage definitely eased our stress. They went above and beyond our expectations. Their staff is extremely helpful and offers guidance during the process. The price we were quoted is what we paid. No hidden costs or fees. If we ever move again I would call them without hesitation.

Value This moving co, was unbelievable! Liberty movers took our belongings and transferred them from central Jersey to Connecticut without a scratch . They were quick and efficient and the most respectful guys. They worked from early morning till 9:40 that night snd never complained. Jimmy was the crew leader and he had every aspect of our move under control. If I ever have to move again I would definitely use these guys again. Great job guys!!!!!

From our estimator Gary to the driver Eddie, we were extremely pleased with the service we received. Everyone was professional and quick. We couldn’t have asked for more for our move from NY to Fla.

Everything went perfect as expected. From pick up in NY to delivery a few days later in Fla, our move went great. With everything else to deal with, this was one less thing to worry about!

Moving can be so stressful, but Liberty Moving and Storage goes above and beyond to make it as smooth as possible. They were extremely prompt with pickup and drop off even though ours was a 3000 mile move. Our possessions arrived in excellent condition with no added fees or costs. We paid exactly what the contract said. I would use them again in a heartbeat.

these guys were great. showed up on time, worked hard but were careful with all of our stuff. nice job

They packed up and moved the contents of an entire house from NY to Illinois. Courteous and competent employees.

careful movers, but quick. Easy to work with and were timely.

the salesman Matt was super professional. the moving team was on time, worked quickly and did a great job

Liberty Moving helped my parents move across the country from NY to California. They made the process very easy for them and also compensated them for any broken items during the move. They worked with Matt and Tami, who helped them a lot with their needs. There were no delays with the move which allowed things to work according to plan for them. I would definitely consider working with Liberty Moving and Storage again in the future.

We are very satisfied with the service provided by Liberty United with our cross country move this year. They helped pack up all of our furnitures and put them in storage for us while we looked for our next house. Matt and Tami were our contact persons and they were extremely responsive with our needs. The separate teams of movers who moved us out of our house, in / out of the storage unit and finally into our new home thousands miles away were very attentive and professional. Our furnitures and personal belongings arrived to our new home right on time without delay. We are very happy with the overall service with Liberty United Van lines. Will highly recommend to anyone looking for a cross country moving company.

We were very happy with the services Liberty United provided for our move from New York to California. Matt, the sales rep, gave us details of how things would go and Tami, the coordinator, followed up and made sure everything went smoothly. The movers were very professional and courteous and took a lot of care to protect our furniture and belongings. Liberty United did a wonderful job and we'd highly recommend them.

Goods where delivered on time and I could follow up with it. Great customer service and my goods were handled with care. Great staffs!

As a realtor I have clients that need professional, competent, value giving and communicative movers. Gary Ferrero, as the first person my clients meet, is informative, knowledgeable and kind. He sets the stage for excellent movers who take good care of my clients possessions. I will continue to refer Liberty with full confidence.

I recommended Liberty Moving to one of my clients and they were very satisfied with their experience. Their team is very professional and gets the job done efficiently.