Alure Home Improvements Inc

Everything the provider did was excellent and I have a magnificent new kitchen. My husband and I are seniors and dreaded the work. My kitchen was completed in 10 days. Everyone was wonderful. I had a contact person Patricia Tallini who called me each night with the plan for the next day. My sales person Billy Coen made the choices easy. Fred Missurella was the project manager. He was so prompt, patient and efficient -when I have more improvements done-he is the man. I am more than delighted and recommend Alure to everyone who has come in to see the kitchen.Thank you for our expertise Alure.

No one picked up, no one returned our call.

on time on budget ,,personal professional completed to specs

Mike came right on time to meet with us about converting our attic into 2 bedrooms and a bathroom. We looked at the space and talked about what we envisioned. Then we sat down and Mike explained 3 options for our attic renovation. He was very thorough and explained everything very well. He was familiar with the financing we would need to move forward and led us through the steps we would need to take. In the end the cost was just too high for us to proceed with the renovations, but we will consider Alure for future projects.

Excellent job. Was initially skeptical because I found them in BJs or someplace like that, and I didn't want a and quot;home depotand quot; looking bathroom since my home is high end quality. But wanted a good price of course. They have all the good stuff, even high end if you want it, and gave a good deal. Best was they did a really careful job with attention to detail--lots of tile work. And, they also came back two times to fix stuff that was bothering me or not right. Some of these things they really could have charged me for such as when I dropped the cover to the shower fixture and it broke, but they fixed it for free. They also upgraded the exhaust fan for free when I saw it was not doing the job. I am planning to use them again, and think they are really good. And I am picky.

Our 10 day extreme kitchen renovation went exceptionally well. Our kitchen is an absolute showplace. We had a terrible experience with another contractor 18 years ago - wish we had known about Alure back then. Billy Coen was the designer/salesman who came up with an elegant and functional design. The materials are quality, and the contractors who came into our home were the "A Team." Mark Donnelly was the Production Manager who planned, ordered, organized and made sure all work went smoothly. Patricia and Shatoya called us each evening to ask if we had any problems, questions or concerns and then told us what time workers would arrive at our home the next morning. They were all a pleasure to deal with. This company values their reputation and they take great pride in their work, which they stand behind. If you are looking to hire a contractor who is trustworthy, reliable and efficient, try Alure. We are extremely happy with our new kitchen and will be sure to use Alure for all of our home improvement ventures in the future. We highly recommend them.

The best part I guess was the quality of the work and the way that the finished product turned out excellent. They were very responsive, they did extremely well.

From beginning to end - all on time - did everything they said they would - called every day with details of the nexr days work - quality of produts was as stated - Alure came every day to check on the contractor. There was a small problem with some grout color. Alure sent a man out the next day to correct the concern. Bottom line GREAT QUALITY OF PRODUCTS - GREAT QUALITY OF WORKMANSHIP - FAIR PRICE - RECOMMENDED!

I like the fact that you don't have to do any leg work. They have a show room. You go and decide what you like, and then they take care of it.

We had the pleasure of having Ron Marder of Alure Home Improvements help us with the design of our new kitchen (12/2013), done in exactly 10 days, as promised, and were SO pleased that only four months later decided to have our bathroom done with Alure again! Done in 5 days, again as promised!! Ron and Emilio (our apologies for not remembering his last name) were attentive and completely understanding to our needs. The two gentlemen that performed all the hands on work and GORGEOUS results were amazing! Phil Fischlein (painter) was great too! And if we've left someone out, please forgive us because EVERY SINGLE person we encountered we were so grateful to have working on our projects. We are so happy we chose Alure and if you choose them, we think you will be too!

The service is excellent although somewhat pricey. But I felt I got what I paid for. The service was impeccable. Everything was done in a very fast and efficient manner and nothing what compromised with speed. The entire process took exactly one week. When I had any little problem (and there were very few) they came back and fixed it immediately. I would use them again and would recommend them to anyone.

The crew was punctual and professional. I was told it would take 5 days to gut and redo the bathroom, but they were done in 3 and 1/2 days! I'm going to have Alure renovate my other bathroom in the fall.

I would never use Alure based on the strong arm tactics that the salesman used to try to get us to sign a contract - this after being one hour late to the appointment. My husband practically had to throw him out at 10 PM at night! The sales person offered special prices that we could only get if we signed that night or agreed to give a testimonial. To top it off, he refused to leave us with a copy of the quote! Very unprofessional.

Alure is one of the most professional and courteous Home Improvement companies we have ever dealt with. From their expert customer service to their exceptional workmanship, they are by far the best on Long Island! They contacted us immediately and made an appointment to measure our home. From the time they measure for us to the time we had the job completed was about 3 weeks. They sided our entire house perfectly and even went above their installation by cleaning our shutters so that they look like new with the new siding, they are AMAZING! If you?re in the market for a Home Improvement Company and want a trouble free installation with Professionalism call them today!

It didn't. I did not, would not hire this contractor.

I liked their showroom, it was very good. I did not use them.

Finished my basement and wanted the proper permits. It took Nassau County 4 months to approve it( I guess Alure has no control over County backlog- and they did warn me it would be an issue) . I love the finished product- excellent workmanship. They take special care to cover all floors, from the front door to the basement and cleaned up at the end of each day. Be for warned however that it is not a two week job, no matter what they tell you! Excluding weekends, it was at least a month. The only remaining work is a door adjustment. their prices higher than average but they are worth it.

In terms of work, it went extremely well. The two gentlemen who installed the windows were wonderful—professional, punctual, polite, and did a suburb job. They were careful to lay canvas on the floors and to sweep up paint chips and dust. I am very pleased with their work. The windows have only been in for a day, so I'd love to come back in a year or two or ten and report that they're still doing brilliantly. The ONLY reason I said I wouldn't hire Alure again has everything to do with the difficulty in communicating with the salesperson and nothing to do with the work done. After having signed the contract, I asked if we could add three more windows and a door. I emailed dimensions and photos of the windows to the salesperson, and she never got back to me, not even after they were measured by their own people. Very discouraging. (This also makes the above scoring difficult. The workers' professionalism gets an A+, but I think the company as a whole could do a lot better in terms of communication with clients.) This non-responsiveness made me decide to go elsewhere for the other windows as well as the roofing, kitchen, and bath. Perhaps Alure would benefit in hiring more salespeople (?). In conclusion, if you don't mind dealing with these few issues, go ahead and order their windows. The price isn't over the top and the work is excellent. And, P.S., the workers managed to install 14 windows in about eight hours. And, more important than great windows and fine workmanship, they were sweet to my dogs.

They're a little on the pricey side, but the design, end result, and faithful follow-up is worth it. We've had them back out several times since then to make other touch-ups and upgrades, and they're very good. I'd call them for a big job in a heartbeat.

Absolutely wonderful, from the people who demoed the old kitchen, to every professional that did the plumbing, electrical, flooring and installation of the cabinets. Would suggest this company, and sing their praises and I have, to any one that will listen. They are professional, clean, show up when they are supposed to and stand by their products. Great customer service. When it is time to redo my bathroom, they will be the first on my list.

This was the sixth major project that Alure has done for us (they are the best, most reliable and attentive provider in the HI arena among several very good ones we have used in our 38 years here). Tim has been terrific in follow-up as we have learned the best approaches to its use and care in the especially cold, snowy weather this winter. We have been delighted with the performance in HEATING our house and look forward to its cooling next summer. Like every other prior Alure project we've had done (Roofing, siding, windows, doors and bathroom), the job was done right, the workers are friendly and professional, the results are excellent. Alure is NOT the cheapest provider. But, their post-job support (loose siding following Sandy, cracked window by lawn workers, re-sealing flashing after hard winter), make the added cost more than worth it. We always recommend Alure to others.

Alure Home Improvements was TERRIBLE. I contracted with them to do a 5 day bathroom remodel. They charged us over $12,000 for this job. The crew that came worked on average 3-4 hours per day and my 5 day remodel turned into a 10+ day job. The foreman of the crew was hardly at the job and only showed up to collect money. The finished product is less than my expectations- grout is cracking all over the bathroom, the models are cracking, there is glue oozing out of the woodwork. And to make matters worse, last week my pipes froze. They came back to inpsect after insisting there was R14 insulation in the walls. The service inspector cut open my kitchen ceiling only to find out that the pipes were not insulated at all and the exterior wall with the pipes was not insulated either. So not only did they charge me a fortune, took 5 days longer than expected, they did not do the job properly. I would NEVER recommend them!

We have only one full bathroom, so we kept putting off a much needed renovation with fears that our bathroom would be out of commission for weeks or even months. After hearing good things about ALURE from friends. visiting their showroom in East Meadow, and finding out about their 5 day bathroom program, we decided to go ahead with the project. We worked with Billy Coen on our bathroom design, which was more customized than the 5 day bathroom choices. Alure gave us an estimated 10 days to complete the job because of the extra work involved. They started the demolition on a Monday afternoon, and by Saturday of the same week - 5 days later we able to use our new shower. By Monday, 2 days later, the bathroom was complete, and nearly perfect - 7 days in total. There were adjustments to be made, specifically, the Kohler Levity shower door leaked and had problems no matter what was done to try and fix it. It took a couple of months of negotiations with Kohler, all done by Alure, to refund the money, and Billy helped me to pick a new shower door from a different manufacturer. While the shower door was faulty, it was operational, and when the replacement door came scratched with the wrong header, the new parts were ordered and installed within 10 days. The scratched door and wrong style header did not interfere with the functioning of the doors, and AT NO TIME WERE WE LEFT WITHOUT A FULLY FUNCTIONING BATHROOM. They also fixed any other small flaws we saw when they installed the new door. The responsiveness of Billy and Fred Misurella, who was in charge of the construction part of the job, remained just as good as on day one. When I walk into my new bathroom, it's like going on a vacation. They helped us take our ideas and made them into reality. Their people were extremely competent and always professional. They kept things cleaned up inside and outside the house while the work was in progress. Part of the job is having Stella's cleaning service come to clean and detail the bathroom when it's completed. Stella's people did a fabulous job. Alure may be a bit more expensive, but they deliver as promised, and stand by their work. I was told to call in 6 months to touch up the grout, because there will be some cracking as things settle in. If I had the means I would give them the keys, plan a vacation, and come back when they've renovated the rest of my house. I recommend ALURE without reservation. They did an excellent job.

They installed new Vinyl siding on my cape cod style house. The sales pitch went great and the salesman was very informative. I signed the contract after reviewing all the small print and was happy with the product that they were going to use. Of course there were a few "Don't worry about it" comments thrown it after I had a few more questions. Was told the job should not take any longer than 5 days as most of the house is brick. I just learned to be sure everything is in writing before you sign. Handshakes mean nothing now. The project manager and I went over what was needed on a pre install trip to my home and I thought we had everything all ironed out. I was informed that there was asbestos shingles under the existing siding and this required a rip out crew, who they hire to remove the old aluminm siding and shingles . They arrived earlier and began to rip off the old siding and shingles. The contract stated a certain price and when they finished they asked for more money which I said no to. They also managed to ruin and rip off a bunch of roofing shingles and damaged three window screens in the process. they left debris all in my shrubs that I am still picking out. None of my landscaping shrubs and trees were covered. I must state this company was not Allure but they were contracted by them to do the job. |They were supposed to start the new siding on a certain date but had to cancel and postpone one day. The following day they showed up with two workers and a supervisor whose job was it to interface with me and answer any questions I may have. He sat in the truck all day for the entire install except for the times he needed to pick up something that was needed for the job. Not a bad gig if you ask me. I had already spoken to the project manger and informed him about the issues brought on by the rip out crew and he said not to worry as they would all be taken care of. The job took weeks to finish not just 5 days. Lets say they started 2nd week in November and last week (Dec 30th) they showed up with my repaired screens looking for final payment. | |While I have only good things to say about the actual product used and the quality of the workmanship as the job they did to make the siding look great was challenging. I did however have to rewire all the light fixtures they reinstalled as it would caused a problem later on. They are not electricians and I think this is something they need to look into as everything electrical needs to be done properly to meet code. Also when they were ripping out some sheathing from the garage one of the workers pushed a piece of the lumber through the wall and into my back sun room putting a 6 inch hole in the just painted room. When I showed the project manager said it was an accident, which I agree but his attitude was opps not a big deal a bit of plaster could fix it and I should have no problem fixing it. Well I was not about to fix a 6 inch hole in my newly painted wall they were. They finally sent in a plaster guy in to fix the hole and he did a great job. Still not painted, will discuss that later. | |When it came time to do the leaders and gutters I brought up to the project manager they they needed to extend my leader to match the existing ones as I was told would not be a problem at the sales meeting. Well this is when things went south as far as I was concerned and the project manager stood firm and said he would not have his guys go under a deck to run the leaders again something we discused previously. From then on the I realized my next project which was to finish my basement would be definitely given to another vendor. You would think I was asking for a 10,000 upgrade. The month before I was under the deck myself but he would not allow his guys to do it. When the gutter guys showed up they also did a great job and had no issue in doing what I had asked. |So for a month I had all the debris and supplies on my back lawn untill just before Christmas when they took my screens to be repaired. when they showed up last week with the screens and wanted final payment I said no issue but would be subtracting the cost of painting the wall that was still not done and was just a white coat of plaster. The project manager again quipped that he should of been told that I was Not gooing to paint it and his guys would of done it. So again your guys knock a hole in my newly painted room and you expect me to fix it at my own expense. Dont think that is going to happen. |When all is said and done the two guys who did my vinyl siding did a great job and I am very pleased. But will never use the company again for any other project. After spending 16,000 they quibbled over 200.00 along with trying to get out of fixing the other issues I had with my shingles and screens. Took way to long to complete from what I was told when I signed my contract. I am willing to be flexible with a few days but we are talking weeks. Tell me up front how long it will take and I could be a bit more understanding. |

Alure does a great job! They hire great sub-contractors and deal with them for you. They do quality work. They are a little pricier than some other outfits, but they are neat, clean, professional and deliver on time. Any issues or problems were handled immediately. I would use them again for any work I need done.