About us
Business highlights
56 years of trusted experience
Services we offer
Reviews
2.76 Reviews
Showing 1-6 of 6 reviews
Ken M.
09/2017
pool cleaners
+ -1 moreThey never came to look at what needed to be done
Description of Work: Have had them do all work on Pool since installed in 1998. Over the years scheduling the work has been extremely difficulty-- they are not responsive. This year year I called to have mason repairs done called them in April, July and August each time getting promised a date in the future-- they never followed up despite reminders.
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$2,500
Irma G.
09/2016
masonry, pool cleaners
+ 0 moreAlcamo built our pool 20 years ago. They came for an estimate exactly as promised, and the man who built the pool recognized us. Four men plus one of the owners did the repair today. They needed to remove the bluestone, put in new hosing and replace the bluestone. The men were courteous and EXTREMELY neat and clean to the point of scrubbing every stone on their hands and knees. They resurfaced the spa in a few minutes (Gappsi said it would cost $6000 to do this work). When they left, the pool was running better than it has in years. We are going to use Alcamo for all of our pool servicing from now on. They are real craftsmen.
Description of Work: Spa repair
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Yes, I recommend this pro
$11
Kendrik L.
11/2015
pool cleaners
+ -1 moreunknown
Description of Work: .
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Howard L.
11/2012
masonry, pool cleaners, marble & granite
+ 1 moreExcellent experience. Advised the pros and cons of alternative renovation plans. Helped us choose the best approach. Completed the work in excellent fashion, on time and within budget.
Description of Work: Very professional approach to whole process of estimating work needed to renovate swimming pool and surrounding patio. Proposed tight work schedule and kept to that schedule. Kept us informed as progress was made. The finished product was exactly as promised and more. Price was as agreed.
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Yes, I recommend this pro
$80,000
Thomas S.
07/2008
pool cleaners
+ -1 moreOnce they get your money, they don't care what you think. So unless you are a relative, think twice - or perhaps three times -- before you use this firm. If you are going to contract, have your lawyer look over the arrangement and put funds in escrow until they perform.
Description of Work: Alcamo built our pool. They were over a month late in finishing. Their crew made a horrific mess of or property. We had to spend thousand of dollars reseeding, replanting and fixing the property to get it back to near what it looked like before they started. Our neighbors complained about the mess their trucks left on the entire block.We were aplogizing every day And the result was a poorly constructed gunite pool - with plaster that is uneven and granite decking & coping that showed cracks after one season. They installed a heater incorrectly, that had to be replaced because they failed to install a part. We made the awful mistake of using their pool service. Their people have done such careless work as leaving the filter on "back wash" after cleaning the pool and then leaving for the day. The result was a pool almost completely emptied. They tried to open our automatic pool cover ( which they subcontacted to install) when it was full of water, and then said it broke and it wasn't their fault. In every instance, they told us it was our problem. They were not accountable. Basically, they said "tough" All that being said, the pool looks beautiful. People who see it say it looks great. It is only when you swim in it or have to deal with the ongoing problems, that you feel there could have been a better result.. or maybe more satisfying use of that money.
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$150,000
TONI P.
07/2007
pool cleaners
+ -1 moreThe customer service department is horrific. There is a huge lack of communication with them and they flat out lied to me. On their web site, it says that they do not use any sub-contractors. They had sub-contractors doing the sand blasting and the marble dusting. The marble dusting looked terrible and there were foot prints all over it. It took me three months just to get them to come out again and evaluate the situation.
Description of Work: They completed renovated our large pool. They sand blasted the entire pool and then they put a marble dusted finish on it. They also ran all new pipes and provided me with a new pump and filter.
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$12,000
Contact information
1152 JERICHO TPKE , Commack, NY 11725
www.alcamopools.comLicensing
Insured
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Service Categories
Pool and Spa Service,
Masonry,
Marble and Granite,
Landscaping - Lakefront,
Landscaping
FAQ
ALCAMO POOLS is currently rated 2.7 overall out of 5.
No, ALCAMO POOLS does not offer free project estimates.
No, ALCAMO POOLS does not offer eco-friendly accreditations.
No, ALCAMO POOLS does not offer a senior discount.
No, ALCAMO POOLS does not offer emergency services.
No, ALCAMO POOLS does not offer warranties.
ALCAMO POOLS offers the following services: POOL SERVICES INCLUDING WINTERIZING, WEEKLY MAINTENANCE, SERVICE & REPAIR, & LEAK DETECTION. CONSTRUCTION SERVICES INCLUDING POOLS, RE-MARBLE DUSTING, COPING, TILE, STONE, BRICK, & GRANITE DECK WORK, RETAINING WALLS, SHEER DECENT, SPAS, & LANDSCAPING.
Contact information
1152 JERICHO TPKE , Commack, NY 11725
www.alcamopools.com