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College Point Plumbing and Sewer

Plumbing, Drain Cleaning, Natural Gas Lines,

About us

College Point Plumbing and Sewer has been serving your plumbing and heating needs. Family owned and operated. We service most of New York and surrounding areas. Our office staff works together to better serve our customers and keep things running efficiently out in the field. Each of our trucks is fully stocked right from our location. Our friendly technicians are professionally trained and pride themselves on performing the highest quality job that could be considered the best in the business. To find and retain satisfied customers through competitive pricing, prompt courteous service after the sale, quality service and professionalism on the job. College Point Plumbing and Sewer will continue to educate ourselves to be the best that we can. We strive to be efficient with our time and materials. We will be accountable to our customers as well as each other. College Point Plumbing and Sewer will provide you with the service you expect and deserve. Rest assures when we work in your home or business we will only provide professional, courteous service. We will leave your home a clean environment, and you will not have to worry about any mess to clean up! We aim to please our clients, and provide prompt, courteous service. College Point Plumbing and Sewer provides 24 Hr-emergency Service. Give us a call, or email us and we'll tell you just how old fashioned we are!

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

AC Compressors, Air Conditioners, Air Ducts, Air Filters, Air Purifiers, Attic Fans, Backflow Preventers, Bathroom Fixtures, Bathtubs & Showers, Boilers, Boilers & Water Heaters, Catch Basins & Traps, Central Air Conditioning, Chemical Degreasers, Coils, Compressors ,Controls & Thermostats, Conversion Burners & Infiltrators, Coolers , Coolers & Refrigeration , Custom Heating & Air Conditioning ,Custom Plumbing & Heating, Dehumidifiers, Drain Traps, Drainage Systems, Energy Efficient Systems, Fan

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Elizabeth L.
06/2011
2.0
plumbing
  + -1 more
2/2011: College Point came to house, replaced hot water heater. Excellent Job. $1140 charged and $60 tip paid in addition (company prefers to be paid in cash). At that time, workmen told us that there is a pipe leading to the furnace that would have to be replaced in summer. May, 2011: called College point for furnace issue and 2 other minor leaks (to outside hose and on newly-installled bathroom fixture). They fixed the small leaks, took measurements of the the furnace pipe, and told us they would call us with an estimate and a date for the furnace repair. Excellent job on the 2 small leaks. $140 cash charged; paid that and $20 tip. June, 2011: 2 weeks pass. We called College Point and were given a date for service call. The workmen do not show. When we called back, we spoke with a gentleman (prior calls had been with a lady). He reports he knows nothing about the service call requested. We are told to call back in the morning for a service call. When we called the next morning, we were told to call back. After three calls, we were told that the workman would come out to take measurements on the furnace and to address the 2 leaks. When he showed up, he took measurements on the furnace pipe and reported that the other measurements had been lost at the office. He inspected the other two leaks and evidence of a third leak on the second floor of the building, but reported "I don't have time to fix any of this today. Someone will come out here tomorrow or Friday." We informed him we were not available the next day, but could be around for Friday. We were told someone would call us. Of course, no one did, but we called again and weer told "I don't see why someone can't make it out there on Friday." We called again on Friday morning to confirm; again, we were someone would call us back and no one did. I called again at 10:00 am. The receptionist told me the workers would call me. I called her back at 11:30 when I hadn't heard anything, and requested the workman's cell phones so that I could find out when they were coming. She told me she could not do that, but would call me back. I thanked her profusely. This time, she actually did call me back just a few minutes later, to inform me that no one would be able to come at all that day. So here it is, close to noon on Friday, with 2 active leaks and no one to assist me; furthermore, it was only through my continued and aggressive pursuit of College Point that I had been informed no one was coming at all!!! Pretty unprofessional.
Description of Work: The workmen do quality work and the prices are more than fair. The problem with College Point is company responsiveness and no-show, no-call incidents when there are active leaks that need to be addressed. College Point replaced a hot water heater last winter and did an excellent job. The workmen told us that a pipe leading onto the boiler would need relpacement in the summer. We called back to get service on that this summer, and College Point has repeatedly stood us up on service calls, not answered messages, etc. A workman showed up 2 days ago and took measurements that had already been taken 3-4 weeks before by another College Point workman; we had 2 new active leaks that we had also reported before the service call, but he said he didn't have time to address those, and that "someone will be back out here tomorrow or the next day". We called the main office to get a better idea of when to expect the service call and were told that someone would call us. No one did call us, and when we called back, we were treated as if we were imposing on the company --- even though we were very respectful and cordial on the phone. There are apparently many College Point Plumbers, and I don't want to wrongfully besmirch a company's good name. This was College Point Plumbing and Heating, 18-14 129th St, College Point NY 11356; (718) 939-4384.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,200

    Contact information

    12309 18th Avenue, College Point, NY 11356

    COLLEGEPOINTPLUMBINGANDSEWER.INFO

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Natural Gas Lines,
    Air Duct Cleaning,
    Heating and Air Conditioning

    FAQ

    College Point Plumbing and Sewer is currently rated 2 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    College Point Plumbing and Sewer accepts the following forms of payment: American Express,Check,Discover,MasterCard
    No, College Point Plumbing and Sewer does not offer free project estimates.
    No, College Point Plumbing and Sewer does not offer eco-friendly accreditations.
    No, College Point Plumbing and Sewer does not offer a senior discount.
    Yes, College Point Plumbing and Sewer offers emergency services.
    Yes, College Point Plumbing and Sewer offers warranties.
    College Point Plumbing and Sewer offers the following services: AC Compressors, Air Conditioners, Air Ducts, Air Filters, Air Purifiers, Attic Fans, Backflow Preventers, Bathroom Fixtures, Bathtubs & Showers, Boilers, Boilers & Water Heaters, Catch Basins & Traps, Central Air Conditioning, Chemical Degreasers, Coils, Compressors ,Controls & Thermostats, Conversion Burners & Infiltrators, Coolers , Coolers & Refrigeration , Custom Heating & Air Conditioning ,Custom Plumbing & Heating, Dehumidifiers, Drain Traps, Drainage Systems, Energy Efficient Systems, Fan

    Contact information

    12309 18th Avenue, College Point, NY 11356

    COLLEGEPOINTPLUMBINGANDSEWER.INFO

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM