COHOES CARPET CENTER INC

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Mark and Paul are so great to work with! I have used them SEVERAL times in the past and am always pleased wit their work. They truly are an and quot;old school' business who takes their reputation very personally and go above and beyond to make their customers happy.

The folks at Cohoes Carpet were easy to contact and very responsive. They were attentive to our need to have carpet installed quickly, in order to put our house on the market. We had them replace all of our carpet, which included 4 bedrooms, the upstairs hallway and all bedroom closets, the living room, dining room and study. The only floors we did not carpet were the kitchen, bathrooms and the entryway. We had estimates from 2 other providers (including Empire), and neither one came even CLOSE to the price we got from Cohoes!! One was more than double what Cohoes charged. We gave them a deposit so they could order the carpet, and when we were ready (after putting most of our belongings into storage, to de-clutter the house to make it easier to sell!), they came in and ripped out all of the old carpet and installed the new. We chose a neutral color in an inexpensive carpet, but we were very pleased with the results. It took them about a day and a half to complete the job, and they cleaned up after themselves the whole way. We were impressed with the degree of professionalism and pride taken in their work. Once, a worker said he was not happy with one of the strips that secures the carpet down at the seam where the bathroom floor met the carpet, and he left and cut another strip that fit better. I could not tell that there was anything wrong with the first one, until I saw the one he made to replace it! The stairs were carpeted SO MUCH better than the original! The installer nailed the carpet down just under the front edge of each step, making the whole stairway look fantastic. He worked hard to do that, and we hadn't even expected that kind of attention to detail. I asked them to leave me a few strips of the old carpeting, and they were happy to do that, even leaving me a few pieces of the new carpeting as well. I could not have been happier with their work, and with the customer service we received by the management. We would use them again in a heartbeat!

IT WAS THE ONLY COMPANY WE HAD USED FOR THIS WORK. WE WERE REFERRED BY ANOTHER COMPANY SO WE WENT TO THE SHOW ROOM AND LOOKED AT DIFFERENT SAMPLES. I LIKED THE FACT THAT THEY DEALT ONLY WITH CARPETING WORK AND CARPETING PRODUCTS.