I was pretty happy with them. They were right on time. The inspection went quite well. They came through and highlighted a couple of obvious problems and a couple of not so obvious problems. They were very clear on setting expectations for the inspection for example; they are only able to observe what they could without actually taking walls apart. They can provide the best estimate for the condition of the roof only by going up there and see what it looks like on the under side. They highlighted long term potential issues versus short term immediate fixes. They set a priority list on what to look for. They also made suggestions for further more in depth inspections by other parties such as septic, plumbing and heating. That sort of thing. Things outside the scope of the home inspection that they were doing. They were very clear saying, "We are looking at this and not this. This is what I observed but this is not definitive. You may want someone with better qualifications to take a look at this." No promises were made and so far they were pretty accurate.
Description of Work: They did my home inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Annie K.
04/2017
4.0
home inspection
+ -1 more
Hank was pleasant and thorough. He gave a lot of information - rather more than I could take in at the time. He wrote a detailed report and emailed it quickly to me. I felt he did a good job, as best a layperson can tell about these things. My only 'beef' was that because there was heavy snow on inspection day, he wasn't able to inspect some of the outside features very well. He promised that he'd go back when the snow melted and take another look to make sure nothing was terribly amiss. I reminded him of this and he said he would but I never heard from him again. I had to assume that no news was good news but was left feeling like he just forgot about me. His price is a bit high but my realtor insisted that he is thorough and good at his job so I just had to hope she was right! With inspections, there is really no way to know for sure until something goes wrong, unfortunately. So, overall, Hank is a pleasant and relatively responsive person to work with but I can't totally rate the quality of his work since I've only just moved into the house and it hasn't fallen to the ground just yet.
Description of Work: Home inspection prior to buying property.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$650
Barbara D.
04/2017
5.0
home inspection
+ -1 more
It went quite well and I look forward to working with Hank should the need arise.
Description of Work: Hank inspected two properties for me. Both times he arrived well before the appointment time, did a thorough inspection and shared every step with me and my real estate agent. As promised, he has answered emails with additional questions promptly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Noel A.
06/2016
1.0
home inspection
+ -1 more
Stay away from Apple Valley Home Inspections. Their inspector was either incompetent on in collusion with the seller of the house. He “missed” numerous important malfunctioning systems that would have prevented the sale of the house if he had pointed them out. He claimed the heating system was in “generally good condition” and that the furnace had just been pouring out heat—but the furnace was burned out. He claimed the well had been shocked and the polluted water was now fine—but the well had not been touched and the water was crawling with bacteria. He “missed” a broken thermostat. He “missed” leaking plumbing in the kitchen and in the bathroom. He “missed” shoddy workmanship throughout the house. And more. Having a house inspected before buying it is a great idea, but get a recommendation from someone you trust before choosing a home inspector.
Description of Work: home inspection
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$600
Michael P.
10/2013
1.0
home inspection
+ -1 more
Hank was a nice enough guy and everything looked great initially. Not a week after moving into our home we are having some big issues. He missed quite a bit. Our furnace was a rusty mess on the inside and the fans were bunged up. This isn't something that had just happened recently but something that happened over time. Hank completely missed this. Hank ran our tubs yet failed to notice the water spots that appeared on the ceiling after running the tub. A week after moving in we are ripping down ceiling to replace a jacuzzi tub in complete and total disrepair. I hate giving a negative review but I really feel this guy missed some pretty blatant things. I guess home inspection is no guarantees but considering our results after the inspection I would never recommend Apple Valley in the future.
Description of Work: A routine home inspection.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$750
GAIL F.
07/2013
2.0
home inspection
+ -1 more
Mr. Pauli was rather abrupt in answering my questions, seemed to be in a hurry although he did come on short notice. He was not in so much of a hurry that he did not ask if I had brought check. His report was thorough although first and second parts were redundant. He pointed out obvious things like leaves in gutter, no handrail on steps, Tested septic, water flow, suggested venting on boiler, pointed out area of (newer) roof which should be monitored, took many photos BUT DID NOT TAKE PHOTO OF BRIGHT BLUE PAN IN CORNER OF ATTIC under the part of the roof where he suggested monitoring, which was obviously placed there to catch water. That photo was taken by my contractor, hired after house purchase, and after roof began to leak. This was corrected at a cost of $3000. Had I known about this situation, I would have rethought purchase and/or purchase price.
Description of Work: Inspected house prior to purchase.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$600
stacey K.
01/2013
5.0
home inspection
+ -1 more
Hank was absolutely stellar and I highly recommend him for home inspections. In fact, he was so good I'm thinking of having him out every so often simply to check that the house is in good shape and for his recommendations to ensure that it's safe. The report that I received was outstanding and I still refer to it. I'm not quite sure on the cost but I believe it was around $200.
Description of Work: Hank handled my home inspection. He spent the time to check the house carefully and offered several suggestions and ranked them in high/medium/low priority and included detailed supporting photos to support his suggestions. He covered not only the mechanics of the house but also down to the details of a door with paint chipping off the bottom noting that in a couple of years it will probably need to be replaced. He was extremely helpful and professional and I highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Nancy E.
12/2012
5.0
home inspection
+ -1 more
Hank was extremely informative, professional and knowledgable. He was early and so already had some information for us when we arrived. He broke the inspection down into stages and let us know exactly what he would be looking for at each stage and reviewed his findings with us after each stage. He was very friendly and had a great sense of humor which made it a pleasant experience all around. I would absolutely recommend him to anyone and would definitely use him again.
Description of Work: He did a home inspection for us on a home we are interested in purchasing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Eric G.
12/2012
5.0
home inspection
+ -1 more
unknown
Description of Work: Hank proved to be an extremely responsible and helpful part of my home buying experience. Not only did he provide a detailed description of all of the critical elements of the house, he prioritized issues that will eventually be needing attention. He took pictures and provided me with a 42 page booklet that is like a game plan for taking care of the house through the coming years.
Rating Category
Rating out of 5
Yes, I recommend this pro
Chris M.
02/2009
2.0
home inspection
+ -1 more
I recieved the report and read it thoroughly and called Mr. Pauli with some questions. His attitude was not only condescending but very disturbing. He treated me, to say the least, like an idiot. It turns out his report is a boiler plate into which items particular to the house under inspection are inserted. This may be standard practice but it leads to some very misleading things. The following list is what Mr Pauli totally missed in the inspection of what is now our home. 1. Bathroom Vents - Report states 'the two second floor bathroom vent pipes should be better insulated' There were no bathroom vent pipes as both bathroom vents were venting into the attic and caused a mold problem which cost $4000.00+ to correct. 2. Main Support Beam - Report doesn't even mention a problem with the main support beam. A recent inspection by a structural engineer we hired revealed the main support beam needs additional support to alleviate the stress presently causing a bow that will lead to failure of the structure if not repaired. The cost to do this repair is 2000+ depending on what else is discovered down the full length of the beam. The sagging part of the beam is clearly visible in the basement area and was at the time of the home inspection. 3.Crawl Space Moisture - The report does mention a very little of this condition but apparently the efflourescence on the foundation walls nor the obvious signs of carpenter ant activity hanging off the floor joists in the crawl space were enough for Mr Pauli to strongly advise us to pay for a pest inspection. The cost of this repair is going to be 2000+ and is presently ongoing. We've just uncovered a major carpenter ant infestation and been told the rim joist will have to be replaced in many areas. This will require the house to be jacked up. Maybe some other people have had a positive experience with Apple Valley Home Inspections. Perhaps they were lucky not to have any serious problems with the house in the first place. We have our first home and thanks to Apple Valley are spending our first six months spending vast amounts of money fixing it.
Description of Work: Apple Valley did a home inspection as a part of a typical real estate transaction. We hired the company after checking several home inspection companies. A big influence on our decision was the ASHI (American Society of Home Inspectors) membership as the organization is recognized as an industry standard. Hank Pauli, president of Apple Valley, did the home inspection and his apparent thoroughness gave us confidence in his judgement. He examined the roof, the attic, the basement, the crawl space, all the plumbing, heating and electrical systems. All of the things one would expect a home inspector to do when examining a house. The realtor had given us the names of a couple of home inspectors but since we had read to be wary of such recommendations we chose Apple Valley as they had no connection. Our first impression of Mr. Pauli was very positive but there was one thing that should have been a red flag. During my initial phone conversation with him he inquired as to whether we were locals or from out of town then asked to speak directly with my realtor. At the time it struck me as odd but being a first time home buyer I just put it down to part of the routine. We met Mr Pauli at the house we wanted to buy on the morning of June 30 2008, the day was dry and beautiful. He was on the roof when we arrived and already had the main electrical boxes disassembled and was testing the plumbing. He took us through the house explaining the various systems and pointing out things like missing door knobs and loose sinks. At his behest I went into the attic and was startled to see all the daylight coming in through the openings around the roof and no it was not the soffit vents. I questioned him about this and he assured me the more the air could get in the better. The floors in the house squeaked and were uneven but were covered by carpet so the problem with the floor was not visible from the surface. In the basement I could see the floor joists didn't look good even to my untrained eye. I asked him if the floor joists and supporting structure was sound and he again assured me everything was alright. I asked if the bones of the house, meaning the main structure, were in good shape and he again asserted it everything was fine commenting he had built his own home. I guess that was to say he had a certain expertise about home structures. I tried to have a conversation with him in private away fro the realtor but he seemed rather evasive. He informed me that his report would tell all and if I had any questions to hold them until after I read it. I began to feel Mr Pauli was being a bit arrogant and annoyed by my inexperience in home ownership.
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Service Categories
Home inspection,
Energy Efficiency Auditing,
Radon Detection & Reduction
FAQ
APPLE VALLEY HOME INSPECTION is currently rated 3.5 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
APPLE VALLEY HOME INSPECTION accepts the following forms of payment: Check
Yes, APPLE VALLEY HOME INSPECTION offers free project estimates.
Yes, APPLE VALLEY HOME INSPECTION offers eco-friendly accreditations.
No, APPLE VALLEY HOME INSPECTION does not offer a senior discount.
Yes, APPLE VALLEY HOME INSPECTION offers emergency services.
No, APPLE VALLEY HOME INSPECTION does not offer warranties.
APPLE VALLEY HOME INSPECTION offers the following services: Full Home Inspections including water testing, water flow rates, septic dye testing, pest (WDI) inspections, radon testing, etc.