DM Shaver. Inc.

generator service

About us

DM Shaver Inc. has been helping upstate New York customers keep their lights on during power outages since 2006. With locations in both Clayton & Hannibal, we are able to respond quickly, and strives to offer top quality products and service at a reasonable price. Our service technicians are factory trained and certified to ensure you experience the least amount of down time. Whether you're looking for parts, service, preventative maintenance, or a new generator system, let the professionals at DM Shaver help you through your next project! Factory authorized for: Kohler Power Systems, General Electric, Briggs & Stratton, Generac/Guardian, and Winco

Business highlights

22 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.929 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
responsiveness
4.9
Showing 1-25 of 29 reviews

Marguerita Maria L.
05/2021
5.0
Oh my goodness they completely took care of me

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott B.
12/2020
5.0
DM Shaver was prompt, honest and professional with the installation of our standby generator, highly recommend theyâ re services

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,600

Gregory G.
10/2020
5.0
Knowledgeable and friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James T.
01/2020
5.0
Great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Margaret H.
12/2019
5.0
This company is very responsive and also seems to really know what they are doing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John M. P.
10/2019
4.0
I wanted to be present for my first service call by a Shaver service representative. No notification was given prior to the arrival of the service person, and I was not at home when the requested annual service was performed. Other than that, I have no complaints.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.0

Yes, I recommend this pro

James V.
10/2019
5.0
they did great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

george s.
09/2019
5.0
Prompt, courteous, & professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Arnold H.
12/2018
5.0
Prompt service, quality work and professionalsm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sheilla R.
11/2018
5.0
They picked up the phone and then did what they said they were going to do when they said they would do it. Hard to find these days and very much appreciated!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ray K.
11/2018
5.0
Showed up on time within 2 days of my call for routine service. Provided professional and competent maintenance service of my Kohler generator. Have signed up with them for regular annual maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David B.
09/2018
5.0
Alex was polite and competent. Fixed my generator in no time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nan Z.
09/2018
5.0
The appointment was for 9:30am, however, prior to that I received a call letting me know that he would be late and not arrive until 10:30. He arrived when he said he would and got right to work. He was extremely polite , professional and knowledgeable. He was able to instruct my son on maintenance and how to problem solve. My son is a very difficult person to impress but he was extremely impressed by this man. We would definitely hire this company again without a second thought. I would like to thank the company for such high standards. Its a pleasure to work with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

James D.
04/2018
5.0
When I received the Gentleman's call this afternoon, he stated he would get here possibly by Saturday, if not then 1st of next week. My wife and I were eating Dinner when came a knock on my door & it was Mr. Shaver, who had seen the upcoming weather report and decided he should come over and fix Generator now. I'm Happy he did, calling for High winds again tomorrow. I can't comment on cost, as was stated I would be billed from office.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
5.0

Yes, I recommend this pro

Steve Z.
04/2018
5.0
Excellent customer service. They responded quickly to my request and identified a code compliance/safety issue and offer an immediate estimate. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom D.
02/2018
5.0
Made appointment, arrived on time and fixed the problem in short order. We're hiring them for another project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Pat S.
01/2018
5.0
Very professional and very courteous. I would definitely hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe G.
11/2017
4.5
A+ very easy to work with, provided information to assist me in arranging fuel supplier. Did best to meet timeline expectations.. very personable people o deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,500

Linda H.
09/2017
5.0
Very courteous and professional. There were no surprises. He communicated clearly to me about what he needed to do and when he would perform the work. He made it easy and efficient.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$150

Karen R.
09/2017
5.0
DM Shaver, Inc. responded to my inquiry immediately and had serviced my generator within a day of contacting Home Advisor. I had actually employed DM Shaver in the past to maintain a service contract on my generator and he will continue to service my generator on an annual basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$193

john B.
07/2017
5.0
Responded immediately, and very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim T.
11/2016
5.0
Dan came over within a short period of time. The other generator company we had been using was going to take several days. He will be our generator service person in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2

Contact information

41288 Kehoe Tract Road, Clayton, NY 13624

WWW.DMSHAVER.COM

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

generator service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

DM Shaver. Inc. accepts the following forms of payment: CreditCard
Yes, DM Shaver. Inc. offers free project estimates.
No, DM Shaver. Inc. does not offer eco-friendly accreditations.
No, DM Shaver. Inc. does not offer a senior discount.
Yes, DM Shaver. Inc. offers emergency services.
No, DM Shaver. Inc. does not offer warranties.

Contact information

41288 Kehoe Tract Road, Clayton, NY 13624

WWW.DMSHAVER.COM

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day