I have lived through four remodels in my life. The master bath remodel done by Tile and Carpet Town was was perhaps the WORST I have ever experienced. They sent a workman to my home three times to re-do the awful job, each time worse than the last. When my contractor paid them for the materials, but not the labor, expecting a total re-do of the bathroom, they slapped us with a mechanics lien. Utterly irresponsible and without any sense of pride in their workmanship.
Description of Work: Complete tile installation of master bathroom.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,000
Sarah L.
03/2011
4.0
ceramic tile, flooring contractor
 + 0 more
They were very, very helpful and knowledgeable. They helped us go through a lot of the choices. It was great. We worked with Jack, one of their salespeople, and he was very, very helpful in helping us evaluate different types of flooring they had. We ended up doing a floor with a tile inlay. He was very helpful with selecting all the tile and grout that we needed for the flooring so that the people we had installing it had everything they needed. He was a fantastic person to work with. He was very knowledgeable about what he was telling us and answered all our questions. It was a great experience to work with him. . It took longer than we had planned but that wasn't Jack's fault; it was the installer's fault. The outcome of the job was great and we love it. We definitely thought we got good prices.
Description of Work: We bought flooring from Tile & Carpet Town.
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Service Categories
Flooring Sales and Installation,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Carpet Sales and Installation
FAQ
Tile & Carpet Town Carpet One Floor & Home is currently rated 2.5 overall out of 5.
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Tile & Carpet Town Carpet One Floor & Home accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Tile & Carpet Town Carpet One Floor & Home offers free project estimates.
No, Tile & Carpet Town Carpet One Floor & Home does not offer eco-friendly accreditations.
No, Tile & Carpet Town Carpet One Floor & Home does not offer a senior discount.
No, Tile & Carpet Town Carpet One Floor & Home does not offer emergency services.
Yes, Tile & Carpet Town Carpet One Floor & Home offers warranties.
Tile & Carpet Town Carpet One Floor & Home offers the following services: Carpet, hardwood, tile, vinyl, laminate flooring, ceramic & window treatments.