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Hahn's Septic Tank SVC

Septic Systems, Drain Cleaning, Sewer Cleaning,

About us

Count on our full-service septic contractor in Cicero, New York for the service you seek at a price you can afford. From sewage pumping to grease trap cleaning, Hahn's Septic Tank Service does it all for homeowners and business owners throughout the area. We never cut corners with our services. For your convenience and peace of mind, we employ knowledgeable, licensed plumbers to ensure that work is done right the first time.

Business highlights

54 years of trusted experience
Emergency Services Offered

Services we offer

Septic tank pumping,installation and repair. grease trap cleaning and sewer jetting.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.617 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
6%
3
12%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 1-17 of 17 reviews

Erica W.
04/2023
5.0
septic tank
  + -1 more
The NICEST people I have ever met and dealt with, from when I spoke with them on the phone from the beginning to when Jon and his crew came to my house. I was able to ask any question and get thoughtful and truthful answers. Very reasonable pricing and they got the job done fast. I would definitely recommend them to anyone in the market for for a Septic job. I won’t be calling any other company from here on out. Just a great company.
Description of Work: Septic installation including lines, removal of old, and distribution box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark G.
07/2020
5.0
septic tank
  + -1 more
They deserver their solid ratings (came highly recommended from another company), and they did their job well. We tried them out and they were reasonably priced, responsive, and had no issues thus far. Would use them again.
Description of Work: empty septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jordan R.
03/2019
5.0
septic tank
  + -1 more
All is well. The leach field was overwhelmed with heavy ground water saturation. When the majority of the "Sludge" was removed from the septic tank the leach field began to empty into the tank. A good sign because it meant the leach field was not clogged. That being said, once the operator realized the leach field was back-flowing, he stopped pumping. The Truck was not full at this point. I could tell because the glass bubbles/lens/eye on the back end of the tank showed it was only half full. I really wish they would have filled the whole tank to help relieve some of the leach field. But, the operator was keen on getting back on the road. All and all it went well and my septic is back up and running now. Myself, I would use them again, but definitely shop around. After talking to many people I discovered there are many other companies much closer to me that charge far less. Some even a third of what I was charged for the service. But, that's my own fault for not doing my homework first. They did a good job, showed up when they said they would, and rendered the services they said they would for the price they quoted.
Description of Work: Pump Septic Tank.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Stephanie B.
05/2017
5.0
septic tank
  + -1 more
Great. Except for the minor miscommunication as to a time frame when I could expect them, everything else was great. Guys were polite and professional. I would highly recommend Hahn's to anybody in need of septic services.
Description of Work: Maintenance septic pumping. (Very overdue)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Anne B.
02/2017
5.0
septic tank, drain cleaning
  + 0 more
They arrived on time and proceeded to excavate the area around the septic tank. They seemed very knowledgeable and offered several options on how to proceed based on their findings. I was pleased with the price and service provided and contacted them again a few months later regarding an unrelated plumbing problem. Again they responded in a timely manner and quickly took care of the problem. I would definitely recommend this company.
Description of Work: Evaluate septic system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael A.
11/2016
5.0
septic tank, drain cleaning
  + 0 more
They were on time, friendly and very informative.
Description of Work: Had septic Pumped, Then inspected due to slow flow from house and water returning from fields.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan T.
09/2016
5.0
septic tank
  + -1 more
Excellent. The service team showed up on time, did the clean out as well as offering advice on how to prevent the problem in the future.
Description of Work: Septic tank clean out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Pamela S.
09/2016
4.0
septic tank
  + -1 more
It was good. However, after he pumped out our septic tank, he then tried to sell me on a couple of thousand dollars worth of excavation saying that my septic system would plug up again in just a matter of weeks and it didn't. I was suspicious as soon as he started doing the sales pitch. I told him I would wait and see and he said, "Well, it will cost you more if you wait and see." I waited and the septic system is working fine, there was nothing wrong with it, it just needed to be pumped. He did the job very satisfactory. I would probably not use him in future because I think he was trying to get me to spend a lot more money than I was prepared to do and was necessary.
Description of Work: He pumped out our septic tank.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Howard C.
05/2016
3.0
septic tank
  + -1 more
They came when they said that they would, dug and removed cover and pumped out the tank. However, they broke the cover when they removed it. It was in many pieces. They said that it could be put back somehow, but I felt it would fall into the tank. They suggested that I install a riser. No other options were given. They installed a riser and cover the next day and charged for the installation and riser. Original pumping cost $270. Riser installation $178. The job was done, but I will not use these folks again.
Description of Work: Pumped out septic tank and installed riser.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$478

Janet N.
03/2016
5.0
drain cleaning, septic tank, sewer cleaning
  + 1 more
Very nice guy, responsive, professional, knowledgeable. Our septic backed up into our house on a Saturday. The first company we called (a business in closer proximity to our house) took my call as an emergency and we never received a call back. My husband called Hahn's and the truck was at our house within a half hour (travel time). As it turns out, there was a clog, but our tank was also due to be cleaned out. We had them remove the clog and pump our tank. What a relief. Great job! Very happy with the service. Definitely would use this company again.
Description of Work: Pumped our septic tank and snaked out a blockage from the house to the tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$324

Richard P.
06/2015
5.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard P.
06/2015
5.0
septic tank
  + -1 more
.
Description of Work: Septic pumpout.....went very well .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$270

karen T.
06/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: They installed a new septic distribution box and installed new lines to the septic field.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

. ..
04/2015
2.0
septic tank
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$270

Michelle M.
01/2015
1.0
septic tank
  + -1 more
I was the first review for this company. They came out, took care of the clog and emptied the tank. They stated the baffle pipe was bad and that they would fix it. I had some issues with the number they gave me for the credit card payment so when I had called to get the correct number I had spoke to the owner about what was going on with my issue. He stated he would come over and see what we have going on and we could go from there. He came out December 27th 2014. He told me what he was going to do and said he would call me to have it taken care of. I called January 6th to see what the status was because I had not heard from them. I was told I was "on the list" and would be giving me a call. So far, it's January 19th 2015 and no phone call. They used MY ladder to go into the septic tank and left it in my yard. THEY removed the baffle pipe and left that in my yard as well. Not happy with this company anymore. They are probably good for minor fixes such as clogs, but anything more complicated than that, forget it!
Description of Work: They cleared the initial clog and emptied the tank ... but discovered I had a few other issues going on.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$300

Response from Hahn's Septic Tank SVC
Good morning [member name removed], I will admit that there was some delay in getting your baffle installed. The system was fully functional and operating. Unfortunately more pressing matters take prescience and the frigid cold makes these problems exasperated.I am not dismissing your complaint but once the baffle was installed i didn't charge you for the service call or the parts to rectify the delayed installation. When we spoke on the phone i wish you would have expressed your concern with my employees leaving debris behind. That is not the way we conduct business and without knowledge of this i cannot but a corrective action in place. please feel free to call me if there is anything i do to help . Thank you Jon @Hahns septic tank services.

Anne B.
01/2015
3.0
drain cleaning, septic tank
  + 0 more
unknown
Description of Work: They did present when contacted to pump out septic tank a second time in just 4 weeks. However, when it became obvious more time would be needed to ascertain whether there was also a problem with the leachfield I was told they would send someone more knowledgable in this area to take a look. Waited one week. When no one came or tried to contact me I phoned Hahn's and was told by "Charlie" that someone would call back that afternoon--no one called though they wasted no time sending me a bill for the last pump-out. I phoned again two weeks later and spoke to someone who identified himself as the owner's assistant. He asked me to hold a moment, then said he just spoke to the owner who was driving at the time but would phone me as soon as he reached his destination. That was 4 hours ago and still no call. The price for the pump-out was average but they apparently are only interested in making a quick buck and nothing more.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$276

Anne B.
01/2015
5.0
septic tank
  + -1 more
Became apparent with second pumping in 4 weeks time that problem was more extensive, probably involving leech field too. I was told someone would be out to further assess situation but tried to contact company several times to no avail the following week when I hadn't heard from them. Later learned that my attempts were not given attention by the company because my phone has a blocked number. (Ooops--forgot about this but won't in the future!) Eventually talked to owner, John, who came out, looked things over, and scheduled a more extensive assessment in a few days when weather conditions hopefully improve.
Description of Work: Pumped septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$276

    Contact information

    6351 S BAY RD, Cicero, NY 13039

    http://www.hahnseptic.com

    Service hours

    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems,
    Drain Cleaning,
    Sewer Cleaning,
    Drain Pipe Installation,
    Excavating

    FAQ

    Hahn's Septic Tank SVC is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 8:00 AM - 12:00 PM

    Hahn's Septic Tank SVC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Hahn's Septic Tank SVC offers free project estimates.
    No, Hahn's Septic Tank SVC does not offer eco-friendly accreditations.
    No, Hahn's Septic Tank SVC does not offer a senior discount.
    Yes, Hahn's Septic Tank SVC offers emergency services.
    Yes, Hahn's Septic Tank SVC offers warranties.
    Hahn's Septic Tank SVC offers the following services: Septic tank pumping,installation and repair. grease trap cleaning and sewer jetting.

    Contact information

    6351 S BAY RD, Cicero, NY 13039

    http://www.hahnseptic.com

    Service hours

    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 12:00 PM