Automatic Appliance Service

I was this close to having to go to the laundromat when I found Automatic Appliance here on Angie's List and gave them a call. Pete returned my call within 20 minutes and came to my house the following day, right on time. He diagnosed the problem with a shorted wire, switch, and timer. He had all of the parts except for the timer on the truck, so we arranged for him to come the following day. He called me before coming to my house so I could drive home from work to meet him. Right on time again! I really appreciated that he respected my schedule and didn't make me wait for a generic block of time. He was very honest and professional and did not charge me an additional visit fee for the second day since it wasn't my fault that he didn't happen to have that part on the truck. He worked quickly and efficiently, was very kind and personable, and completely trustworthy. I would call him back in a heartbeat.... I know I won't have any more issues with my washer though! Another note: If the cost seems high, it is only because it required several parts, as it was a major issue.

They have an emergency line that you can call and they will come out within the hour. I felt like the gentleman that came out was not just trying to make money off us and offered us suggestions that we could do to save us money. He was really nice about making other helpful suggestions.