Dean Custom Awnings

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Excellent work.

I needed help with awning retraction. an extremely nice young man named Vic Santiago showed up the following day and solved my problem. I highly recommend him and your company as this was the most rewarding experience I have encontered in home service!!!!!!

very good customer service

While my salesman, Phil, was honest and could not promise to deliver on the tight deadline I requested, they did, just in time for my daughter-in-law's shower! Dean Awnings use a high quality national manufacturer for the mechanical equipment and fabric from a nationally known high quality fabric manufacturer. The name brand awnings advertised on TV or sold by the discount big box stores while cheaper do not compare in value/quality to Dean's. Customer service was outstanding, from Phil in sales, Danielle in scheduling and the two gentlemen who installed the awning. I could not have been more pleased.

I am still waiting for them to come back to finish my pergola.

Very professional at all levels of the company.

they did a great job

A truly great company. They performed smoothly, fast at a reasonable price. Highly recommended.

Prompt service, excellent follow up. The awning is not completed yet, but so far I am veery pleased with the progress.

They came within the week, took our awning for 2 days for sewing repairs, then fixed the retractable arm. Good job!

They were fast, caring, professional and honest. Being a son of a father that was in the home improvement business for over 50 years, I know good work. I would recommend Vic to anyone.

The reasons I marked down the customer service were that i had to call to find out when the installation would be and the men were much later than planned. But they were very thorough and knew what they were doing.

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They were quick and professional and finished the job on time.

satisfied from start to finish. It was great meeting Jim; Vic delivered on all promises; awning came earlier than we had expected, and installer Willie and associate were competent, clean and polite. Hope to have you back for routine maintenance/cleaning. Hope this delightful awning catches on with some neighbors.

Vic called within 15 minutes of my request. Gave me a pice when he came. Called when the product was ready and came and supervised the entire job...........I am satisfied with the product.

I had a issue regarding my awning motor and I was convinced it would put me a few bucks in the hole. When I called up and spoke with Vic, he recognized the problem immediately and helped me solve it for myself. It was incredibly kind to do that and it showed a great deal of integrity. He's knowledgeable and the kind of guy who does the right thing. I highly recommend him.

coudn't have been better--very helpful

It was a painless, maybe even plesant, experience. I can't comment on the quality of the awning becuase it's just been installed.

The salesman was friendly and knowledgeable. The installers were prompt and neat. It worked out very well