Tank Masters Environmental Inc.

I got very lucky when I hired Tank Masters to clean up a big mess left by a leaking oil tank. Brian and his crew did a great job removing all the effected soil and replacing it with clean fill. They know what they are doing and I thought the price was very reasonable considering all the work they did. Easy to talk to and very accessible with questions particularly with the insurance company. You will not be disappointed.

It was good. I highly recommend to others.

unknown

We highly recommend Tank Masters. We were unsure of how we wanted project to go and asked for multiple estimates (based on work to be done and different tanks available). They always provided us with a estimate and never complained when we changed our minds. The work went very well and there were no issues.

unknown

Nice guys only took a few hours. They were clean with their work and gave us the best pricing.

They pulled the tank out, they covered it, and left it in the back yard. They left the hole open in the back yard. That was all the work they did. The company wants another $8,000.00 for that work. I am now in litigation.

I was given a quote online to remove my underground oil tank. It was a fair price but quote said price could change depending on any special excavation needed. Since the tank was buried under my deck, I asked that someone come by to determine if special excavation was needed. He didn't think it was necessary but agreed to in order "to put my mind at ease". I did not hear back from them so I called. I was told that he did come there would be no special excavation needed. A backhoe could be used to do the job A date was set after a deposit was mailed. I was told they would be here between 9 and 9:30 am. I called at 9:45 am that morning to confirm they were coming. I was told they would be here shortly. They showed up at 11:30 am. Two people arrived. One looked under the deck and said he couldn't do the job that day because he couldn't use the backhoe, he would have to dig by hand. I explained to him his boss looked at it and said no special excavation was needed. He made numerous calls back and forth. I also called and they agreed it would not cost me any more if they had to dig by hand. She said she would send someone over to help them. No one came. It was an hour of phone calls before they actually got started. They did as much as they could with the backhoe and then dug by hand. I actually felt bad for them. They came into a situation they did not expect and did not get any help. The tank was at an angle they did not expect and he determined he could not remove it; it had to be filled and abandoned. They called the town inspector and was given the okay. They had to then wait for a special truck to show up to siphon out the oil from the tank before they could go any further. The town inspector came and approved the work. The lady that came with the truck took the balance of my money while the workers continued to finish their work. I asked about a discount since they did not actually remove the tank. She told me the price I was quoted was actually lower than SHE would have quoted me and since they had to dig, it was a fair price. At this point, I did not argue because they were there all afternoon and I just wanted the job completed because we had plans that evening and had to leave by 5:30. I confirmed with her that they would remove all pipes and clean up after themselves. She agreed they would. We left at 6:00 and left them cleaning up. When we came back, there was dirt packed down in the driveway from the backhoe that hadn't been cleaned up. Large, heavy metal pipes were left in my yard. My husband spent 1 1/2 hrs the next morning cleaning up the dirt. I called and told the woman about the dirt they left and that they did not take the pipes. She apologized and told me she would send someone by to get them. Five weeks later, they are still in my yard. It was my mistake to pay her in full before cleanup was complete. I should have held back money until I was sure it was done to my satisfaction. Eventually, after calling them again, they came and picked up the pipes.

It went very well. Took about 2-1/2 hours.

n/a

Very well. Much better price than the two other companies I contacted. The job was well done. The only issue was a longer delay between signing the contract and getting the work done. True they needed to coordinate with the town for permitting and inspection, but it took much longer than anticipated and I had time constraints.

Called for a quote and they gave me the best price - $700 for an above ground oil tank removal . I sent in a deposit (25%) and signed the proposal. One month later I made a status inquiry only to be told they were waiting for me to obtain a permit for the work. I told them I was surprised as no one told me I had to secure a permit nor was there a discussion of such an obligation on my part. I called my town and they told me the homeowner never secures a permit, the contractor simply passes on the cost and insurance information needs to be provided to the town. I have requested a refund of my deposit.

I had an oil tank underground and they came and took it out. They are honest and did very good work. Their price was competitive. They were nice and professional. The young man that is the son of the owner was going to be 21 shortly when they came out, and he was more professional than people twice his age. I highly recommend them. They really went over and above.