T. P. McGuire

I’ve been holding off making public the horrific experience my girlfriend and I have had with this contractor, just in case we might need them to fix something. But so much has gone so wrong that we are finally confident we would never let them back in our house for anything. Seriously EVERYTHING they did was done either poorly or completely wrong. It’s costing us dearly in time, money, and stress to resolve all of the things they bungled so badly. So much of our life was put on hold during the project, and remains on hold as we deal with the aftermath. The tile work they did was awful. We were assured they had experience with glass tile. Still, we sent them all the information on the tiles we’d chosen so they could study up, but they never reviewed any of it. On site, it became perfectly evident they’d never worked with glass tile, couldn’t cut it or install it properly, and left us with a disgraceful looking installation. Afterward I had to teach myself the trade, purchase all the right tools and materials, and redo a sizable portion of it myself just to make it passable. The job I did looks entirely professional. But there remain large portions I could not redo that make me cringe when I look at it every day. I could write a book on everything that was done and went so wrong, like bad blotchy painting, uneven floor tiles, unlevel walls and floor, inadequate floor supports, off-center plumbing fixtures, rattling heat pipes, sloppily hung medicine cabinets, and drywall screws attaching our expensive custom cabinets together. Suffice to say, these guys have no eye for design, no attention to detail, no finesse, and no knowledge of proper techniques or materials. The final straw is the failure of our shower floor less than 6 month after the install. We had them come look at it in September and they were at a complete loss as to why the tiles were popping off and the surface was bubbling up and crumbling apart. They said they’d make it right … but not until MARCH! In the meantime, it proceeded to completely disintegrate beneath our feet. I am now faced with completely gutting and replacing the entire custom tile mud pan down to the structure. I was hoping to just be able to rip out the top mud bed down to the liner, but having done that I’ve now discovered that the “preslope” mud bed beneath the liner has no slope at all! In fact, it’s sloping AWAY from the drain! So moisture has been pooling in there instead of draining through the weep holes into the drain. Not only that, but the mortar mixture they used was way too rich making removal a total nightmare, and it’s evident they put down multiple layers of mortar over each other, apparently trying to get the slope right … which they never did. Suffice to say, we have no confidence in this contractor’s ability to make any of this right.

IT TURNED OUT THAT HE DOESN'T PROVIDE THE SERVICE I REQUIRED. HOWEVER HE WAS AMAZINGLY POLITE, THOROUGH AND PROFESSIONAL IN HIS RESPONSE AND ADVICE.

He is very good, they have a fair price, they seem to be really knowledgeable, they said if i find any problem, I'm not gonna charge you.

.

Always on time if not early. I had purchased much through home depot store and online. There were a few gliches in getting what was needed. He helped to resolve. If a minor error was made, he would see and fix unasked. If I saw something, he was always open, showed no attitude and made the correction. The countertops were extremely heavy and unfortunately, there was an error in the cut. HD replaced it but it required double the work for Mr. McGuire and the need to get assistance from the tiler, plus extended the length of the project. No complaint and it was I who suggested payment for the additional work. He worked with a tiler who had the same work ethic and a good painter. He had been the most expensive of the 3 estimates and did not come down. He assured that barring a major unforseen issue, he would stick to the price. And he did. His price was $10,300. The remainder of the expense listed above covered every last small accessory. I am considering another project down the road and got an estimate from him. I would go with TP McGuire without checking other estimates this time.

We could not have been happier. The bathroom looks wonderful. We did a lot of research before we started the project. We interviewed several contractors before chosing. We really liked Tim. We felt that he was very knowledgable, had a lot of experience and his price was fair. We also liked that he told us to buy all the fixtures, faucets, tile and accessories ourselves and his price would be for installation and installation material like drains, tile backing board etc. He was also agreeable to having my husband do the painting. We liked the fact that Tim took all the debris each day so we did not have a dumpster around. All in all we found Tim very easy to work with. We had a problem with water leaking from the shower door (the problem was really with the design of the door, not the installation) and Tim came back several times till he found a solution. We are very happy with the job and would highly recommend Tim McGuire to anyone looking to remodel their bathroom.