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Spectrum Landscape Services

Snow Removal

Reviews

4.32 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
4.3
value
4.7
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-2 of 2 reviews

Kathleen M.
01/2014
1.0
snow removal
  + -1 more
leaving it in your mailbox tonight!" He hung up on me again. Following that conversation I typed a letter to Paul Reamsnyder and hand delivered it to what I thought was going to be his business address. WHEN I ARRIVED AT THE ADDRESS, IT WAS NOT A GARAGE WITH A FLEET OF TRUCKS BUT HIS PERSONAL RESIDENCE with only one small truck in the driveway NOT was was shown in his ad or his website. I rang the bell and he came to the door and I gave him the letter indicating my concerns and cancellation of the contract. HE HAS REFUSED to return any money and as a result I incurred the cost of having to hire another snow removal company. Paul Reamsnyder misrepresented his company; he took the cash deposit I gave him for the contract and did not provide the services mutually agreed between us; HE STATED HE HAD SNOW SHOVELING CREWS which he did not. He is dishonest and ripped me off and most likely ripped off others in the Cheektowaga New York area. UPDATE: Mr. Reamsnyder of Spectrum Landsdcape and SnowPlow was dishonest from the beginning. It is FACT that he said he could view property fromj Google Earth....it is FACT that he said he could "see his crew working" on Google Earth and it is FACT that he did not show up for services as agreed -- when he became aware that he was caught in a lie about how big of a crew he had and all this malarky about "his big crew" he became verbally abusive, combative, screaming how he was going to cancel my contact and has fabricated a story that I allegedly told him I had three4 (3) plow men before him. That is not true. Anyone can take a ride past his business address at 861 Beach Road in Cheektowaga NY 14225 AND will see for themselves there is no "fleet of trucks" "no garage" and he couldn't produce the "shoveling crew" he bragged about having -- so his anger is due to being caught in lies. Prior to Spectrum Landscape he was in business as "Dreamscapes" and "Landscape WatchDog" I should have checked all this out prior to contracting with him but I was in a bind because my origjnal plow man ran into equipment trouble and had to cancel a host of his customers. So based on (a) taking downpayment for contract (b) not showing up to do the work (c) telling customers he has "satellite view with Google Earth" and then lying about the amount of employees he has in his business -- the facts speak for themselves.
Description of Work: OWNER PAUL REAMSNYDER WHO RESIDES AT THE ADDRESS LISTED AS HIS BUSINESS AND GARAGE -- only showed up 2 times in bad weather and only did half of the job each time that he was paid for. Did ot contract with him until 12/26/13.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Response from Spectrum Landscape Services
After reviewing the paperwork from Angie’s list, I’ve supplied you with the documentation that was agreed by [member name removed], all paperwork that was sent to her and received by her in a timely manner with a refund check of monies not applied to her account. I have resolved this matter to the best of my ability due to the vulgar harassment and bigotry that [member name removed] has expressed. I choose not to explain in detail due to the fact of the facts provided and context of the matter should be sufficient. I would expect Angie’s list to be more in tuned with their clients personalities and actions before accepting a member as I feel [member name removed] has expressed in the past with complaints about other companies. I hope I’m wrong about that. I should have been more hesitant on excepting her as a client so late in the season knowing she was unhappy with her two first snowplow companies of the season and knowing they did not meet her satisfaction. On a final note, my other company has had great reviews by Angie’s list in the past. I service 65 homes for snow plowing around [member name removed], which are satisfied or extremely satisfied. I send out monthly surveys with billing to gather this information. I do not have a fleet of vehicles and equipment to service my clients. My company should have no negative feedback on your site or in affiliate publications following this matter. Any questions please contact me at paul@spectrumservice.net or 716-580-3431 Sincerely, Paul Reamsnyder Spectrum Landscape Services

Barbara L.
12/2013
5.0
snow removal
  + -1 more
I would highly recommend this company for this service. I contracted at the last minute and they have provided the plowing service as contracted for. They are prompt and reliable and this is not easy to find.
Description of Work: Snow removal and sidewalk snow removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

    Contact information

    861 Beach Rd, Cheektowaga, NY 14225

    www.SpectrumService.NET

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Snow Removal

    FAQ

    Spectrum Landscape Services is currently rated 4.3 overall out of 5.
    No, Spectrum Landscape Services does not offer free project estimates.
    No, Spectrum Landscape Services does not offer eco-friendly accreditations.
    No, Spectrum Landscape Services does not offer a senior discount.
    No, Spectrum Landscape Services does not offer emergency services.
    No, Spectrum Landscape Services does not offer warranties.

    Contact information

    861 Beach Rd, Cheektowaga, NY 14225

    www.SpectrumService.NET