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Big L Windows & Doors

Windows, Doors, Screen repair,

About us

Welcome to our page! We're Big L Windows and Doors, your first choice for high quality Windows and Doors. Our extensive selection of cutting edge products deliver unmatched beauty and state-of-the-art performance for energy savings, reduced maintenance and a more comfortable home. Big L Windows and Doors delivers a wide array of custom-made styles, decorative options, complementary trim selections and performance packages for a fully customizable solution to suit your individual needs. At Big L Windows and Doors, we have a reputation for making a Big difference – a Big difference in sales, service, installation, and products. Big L’s professional approach, highly trained staff, and affordable pricing will help take the stress and confusion out of your new project.

Business highlights

49 years of trusted experience

Services we offer

Wood Windows & Doors, Vinyl Windows & Doors, Storm Windows & Doors, Steel Entrance Doors, Fiberglass Entrance Doors, New Construction, Remodeling, Replacements

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.880 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-80 of 80 reviews

Ted P.
05/2017
5.0
replacement windows
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Donald F.
06/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: very good quality
Rating CategoryRating out of 5
Yes, I recommend this pro

Edwin V.
04/2016
3.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$12,000

Janice K.
10/2015
5.0
doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$10,000

Dean G.
10/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: great job. would highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Judy M.
07/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: They replaced our windows. The pricing wasn't as high as some of them. I was very happy with them. A+
Rating CategoryRating out of 5
Yes, I recommend this pro

Donna T.
05/2015
5.0
garage doors, replacement windows
  + 0 more
unknown
Description of Work: I had a picture window replaced in 2014 and am now replacing 3 more windows. The salesman was awesome and the work performance was excellent. The only way I knew they replaced the window was the view. Amazing workmanship and clean up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Kevin P.
05/2015
4.0
screen repair, replacement windows, doors
  + 1 more
unknown
Description of Work: We replaced our front back doors and screen doors also. We loved the doors. The installers were great. The one thing we didn't like was follow up. We originally ordered these doors in August, 2014 with the understanding it would take 6 weeks to manufacture and stain. We hadn't heard from them; so called the end of October, only to be told the doors were in. They were installed in the beginning of October; but the front door had a gouge in the side (which the installer brought to our attention. The back door hardware was also wrong. We were advised it would take 6 weeks to get replacements. We were finally called the 3rd week in January, 2015 that the replacements were in. The installers came, only the front door hadn't been drilled for the type of door handle and lock we had. So they had to take off the hardware of the replacement door; and put the original door back on. The work was finally completed in March, 2015.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Thomas M.
05/2015
5.0
garage doors
  + -1 more
.
Description of Work: Installed new garage door and electric garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Thomas M.
05/2015
5.0
replacement windows
  + -1 more
.
Description of Work: 7 new triple track storm windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

John T.
04/2015
5.0
screen repair, replacement windows, doors
  + 1 more
unknown
Description of Work: Replaced screen and front door. Good to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Marilynn M.
09/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: We had 3 doors replaced (outdoor). There was some custom work required. They did an excellent job. Competent and professional. They completely cleaned up and were very friendly. I would use them again and recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Marigrace P.
11/2010
5.0
replacement windows, doors
  + 0 more
The company , from start to finish, was great. Mark, my salesperson helped me make great selections. It was not an easy job to level the windows as the porch was sinking but they did it and made it look great. I would use this company again
Description of Work: Has all windows replaced on a 3 season porch and a sliding glass door cut into an inside wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Big L Windows & Doors
Thank you for the great feedback! We are pleased to hear you are very satisfied, not only with the quality product, but also with the whole Big L team. Thanks again!!

Patricia H.
11/2010
4.0
replacement windows
  + -1 more
Their quote was high and we ended up going with another company. They were very friendly. He came pretty quickly. As far as I know they were very responsible. I don?t know if there was something wrong with the communications as they did not get back to me. They were good and punctual. They have been in the business for a long time. You don?t need to worry about warranties.
Description of Work: I got an estimate from Big-L-Distributors for windows in June.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$13,000

CHRISTINE T.
04/2010
5.0
replacement windows
  + -1 more
Three men showed up at 7a.m. ready to go to work. Very pleasant guys! It took them exactly one hour to do it all and clean up. I was very pleased with the job especially since I had had the back of the house done by another company (that did not fair so well in rating). Recommend Pete and his guys!
Description of Work: Big-L replaced 5 windows on the front of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Rob M.
06/2008
5.0
replacement windows
  + -1 more
There is a gentleman there named Jim Turner and he does some really great work. I can always rely on them to do quality professional work when they come to my home.
Description of Work: They did some window replacement and window construction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID B.
07/2007
5.0
replacement windows, doors
  + 0 more
We were very pleased with the service. They did a great job and we would recommend them to other people. The windows look great and there have been no problems. They were prompt and the quality of the work was satisfactory. The price was reasonable as well.
Description of Work: They replaced about eight windows and two exterior doors in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William K.
06/2007
1.0
replacement windows
  + -1 more
I contacted Big L by phone. They sent out a representative who did very little talking and offered no options. I had to know a little bit about it in order to pry information out of him. He measured, grunted a few times and I never saw or heard from him or from anyone at Big L ever again! I guess they didn't need my business. I don't like to have to beg someone to buy windows!
Description of Work: I contacted Big L for an estimate. I wanted 8 windows replaced.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

Response from Big L Windows & Doors
We don't have any record of an appointment at this address or under this name, but we do pride ourselves in excellent customer service. We strive to give full, detailed estimates always.

SUSAN S.
08/2006
5.0
screen repair, replacement windows, doors
  + 1 more
I am very happy with the windows and doors that I selected with their advice. The prices of the products and the installations were very reasonable. They were very easy to work with. The price of $5000 is approximate. I had them here on three different occasions over a five-year span.
Description of Work: I had Big L Distributors come out on three different occasions to install replacement windows and replacement storm and screen doors and add a screen door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

07/2006
5.0
replacement windows
  + -1 more
Big L Distributors does quality work. They are very reputable, and have been in business a long time. I know other people that had work done by them, and were very satisfied as well. They are very trustworthy.
Description of Work: I had three windows installed by Big L Distributors.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Anthony N.
07/2006
5.0
replacement windows
  + -1 more
Big L Distributors arrived on time everyday, had a great quality of work, and did everything they said they would do. They were great and I would recommend them to anybody.
Description of Work: Big L Distributors installed new windows and disposed of the old ones.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

07/2006
4.0
replacement windows
  + -1 more
I thought that the work Big L Distributors did was satisfactory. The windows look fine, and they cleaned up everything. I was just frustrated that it took them so long for them to come out in the first place.
Description of Work: Big L Distributors installed new windows in my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$3,000

07/2006
5.0
replacement windows
  + -1 more
We've used them before, and we really like them. They do what they say they're going to do. They are never late, and I feel I can really rely on them. The workers are always really polite, and they work really hard.
Description of Work: They came and replaced 3 windows. They took out the old windows too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

07/2006
4.0
replacement windows, doors
  + 0 more
We had one issue with Big L Distributors that was settled quickly. What happened was that one worker thought he had completed something that he hadn't. When he came back and realized he had overlooked it he took care of it right away. Our windows and doors are great.
Description of Work: Big L Distributors installed seven new windows for us. They also installed a new French door in our home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Jerry S.
07/2006
5.0
replacement windows
  + -1 more
My husband wanted a special type of clip on the windows. Big L was eager to do the special order for us. I would recommend them to others.
Description of Work: Big L distributors installed 2 new windows in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Contact information

2727 William St, Cheektowaga, NY 14227

http://www.biglwindows.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Screen repair,
Garage Doors,
Awnings

FAQ

Big L Windows & Doors is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Big L Windows & Doors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Big L Windows & Doors offers free project estimates.
Yes, Big L Windows & Doors offers eco-friendly accreditations.
No, Big L Windows & Doors does not offer a senior discount.
No, Big L Windows & Doors does not offer emergency services.
Yes, Big L Windows & Doors offers warranties.
Big L Windows & Doors offers the following services: Wood Windows & Doors, Vinyl Windows & Doors, Storm Windows & Doors, Steel Entrance Doors, Fiberglass Entrance Doors, New Construction, Remodeling, Replacements

Contact information

2727 William St, Cheektowaga, NY 14227

http://www.biglwindows.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM