At Priority Cesspool we Install, service and maintaine cesspool & septic systems as well as providing sewer & drain cleaning services. Priority Cesspool is a full service cesspool, sewer & drain company. N.Y.S. Dec Lic # 1A-873 Member L.I.L.W.A. (L.I. Liquid Waste Ass.) Member B.B.B. Suffolk County License #44528-LW DBA of Clear River Environmental Service Corp
Business highlights
33 years of trusted experience
Women Owned & Operated
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Residential and Commercial. Septic Tank, Cesspool, New Installation & Repair, Maintenance & Bacteria, Line Cleaning & Repair, Grease Trap
Everything went great. They were able to move me up sooner than expected. Great service! Will use them again in the future!
Description of Work: Pumped septic tank
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$545
Tom L.
01/2021
5.0
septic tank
+ -1 more
Had a backup a few days before and wanted to determine if it was a simple clog or cesspool related. They sent out a tech (Jimmy) the same day. He located both cesspools and walked me through my options. He was honest and patient, answering all my questions along the way.
Description of Work: Locate and check out cesspool to determine the levels.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
bruce K.
04/2020
5.0
septic tank, sewer cleaning
+ 0 more
came within hours of my request. us back in buisiness quickly
Description of Work: empty cesspool, snake out sewer line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
charles M.
07/2019
5.0
septic tank
+ -1 more
They did a great job! They were prompt, they were very considerate, did a fabulous job, there was no problem, they made their customer satisfied and the price was reasonable.
Description of Work: They collapsed the old cesspool and they put in the new cesspool and connected it in the house. It was a very big job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gloria C.
06/2019
5.0
plumbing, septic tank
+ 0 more
I dealt with John and Dave. They were always very punctual, the proposal was specific it clearly stated what they would be doing, the size of the septic tank, overflow, main line and the cost. It was all done to code. They were polite, responsive and answered all my questions even after the work was completed, I wish I would have realized or been told how extensive the area that was disturbed would be. I would have removed more of the plants.
Description of Work: New septic tank and overflow, main line also replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles A.
02/2019
1.0
septic tank
+ -1 more
Had my cesspool serviced a little over a year ago by Priority Cesspool and thought they had done a good, thorough job but apparently not. Cesspool overflowed again. Priority serviced it again and was happy to charge me. I figured out that they don’t aerate properly. This process should take longer than 10 minutes. Please research the process before hiring and certainly don’t use Priority Cesspool for this service.
Description of Work: Cesspool Service
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0
Response from PRIORITY CESSPOOL SEWER & DRAIN, INC
Mr. [Member Name Removed], On Apr 27, 2017 we serviced your only cesspool at your residential rental in Mastic Beach, It lasted 22 months almost two years. Just some standard information any reputable cesspool company would inform you: A proper Cesspool system consists of (2) cesspools. A proper Septic System Requires (1) Septic tank and one Leaching pool (or multiple in high water table area like Mastic Beach) Mastic Beach is known for a high water table and plagued with cesspool problems. The first problem with your house is that it does not have a proper system it only has one cesspool. In light of it only having one cesspool the service lasting almost 2 years is very good for the area. We would be happy to discuss the possibility of Installing an overflow or overflows to your existing pool if its precast, this will only be able to be completed until 6/30/19 after that date a proper septic system must be installed by Suffolk County Law. There is also up to $25,000.00 available in state and county grants available to design & install advanced waste water treatment systems. We would be happy to assist you with any of these options. We would also be happy to use the $475.00 we charged you as a deposit towards any work done. Please understand at Priority Cesspool we value customer satisfaction first and foremost. Feel free to call me in the office at 631-447-8282 or on my cell at 631-445-6083 to discuss your options for a permanent solution to your issues. Sincerely, David Warren Vice President
Karen L.
01/2019
5.0
drain cleaning
+ -1 more
Very professional and job well fone
Description of Work: Kitchen plumbing under the sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from PRIORITY CESSPOOL SEWER & DRAIN, INC
Thank You we appreciate your business!!
Kevin L.
11/2018
5.0
septic tank
+ -1 more
They were fast, efficient and effective. Z
Description of Work: Unclog a sewer line in one of our apartment houses
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from PRIORITY CESSPOOL SEWER & DRAIN, INC
Thank You for the positive feedback; we appreciate your business!!
Christopher G.
01/2018
5.0
septic tank
+ -1 more
My cesspool cap did not have a collar on it and we did not know the exact location. The worker was very clever and taught me a science lesson to find the cap. I greatly appreciated that he stayed with me to help dig it out with shovels because I had family coming in for the weekend and being without using toilets was not an option. So A+ for customer service and ability.
Description of Work: I needed an emergency cess pool pumping.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Jarrod C.
10/2017
5.0
septic tank
+ -1 more
Everyone did a great job, and the damage because of the heavy equipment was kept to a minimum. No surprises and all went very smooth. I would highly recommend Priority to anyone looking for a cesspool company.
Description of Work: An overflow was added to my cesspool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,250
JAMES B.
08/2017
5.0
septic tank
+ -1 more
Perfectly - entire project completed in less than 4 hours - couldn't have gone smoother. Every member of the team knew exactly what to do and when..
Description of Work: Pump and backfill 2 old cesspools, add new larger cesspool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Bob M.
08/2017
4.0
excavators, septic tank, drain pipe
+ 1 more
job well done. communication could use improvement.
Description of Work: replace septic tank and overflow
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Chris E.
07/2017
3.0
septic tank
+ -1 more
I got a note on my door the night before they were going to show up saying that I needed to trim the bushes on the side of my drive way. This was never mentioned during the quotes. Then I was told that some tree limbs needed to be trim but they would take care of it. They cut them and left them on the side of my house. They also cut many sprinkler lines. I was told that they would leave them up so I could fix them. The guy put them deeper in the ground than they originally were. Not very happy with them.
Description of Work: Cesspool needed to be replaced.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$4,000
Peter T.
07/2017
5.0
septic tank
+ -1 more
Punctual and Fast. They know what they're doing.
Description of Work: Cesspool full.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michele O.
07/2017
5.0
septic tank
+ -1 more
Good. They knew what they were doing and did not the advantage of the situation
Description of Work: Septic work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Stacey B.
07/2017
4.0
septic tank
+ -1 more
It went well. Poor service man worked for 2 hours in the cold rain. Arrived promptly, same day service. Friendly. After doing some research on many other companies after we had this done, Priority Cesspool is very expensive. I'm hoping with the cost it lasts longer.
Description of Work: Cesspool pumped, irrigated, and chemicals
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,200
MARK T.
07/2017
5.0
septic tank
+ -1 more
Well. They were on time and were experienced.
Description of Work: Cesspool pumping and chemicals
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles A.
06/2017
5.0
septic tank
+ -1 more
Guys we're very professional and straightforward with me. Overall it was a good experience.
Description of Work: Cesspool pump out and enzyme treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Ilya D.
05/2017
4.0
septic tank
+ -1 more
I called the office, they estimated it would cost under $500 to do the routine maintenance. Sure enough, they charged quite a bit more and I ended up paying $800 after all was said and done. I would go with a cheaper place in the future, especially after speaking to neighbors about how much they paid for their Cesspool maintenance....I definitely overpaid. The crew was nice and did a good job though.
Description of Work: Cesspool pumping $475 10 Gallons Chemicals $100 Locate Cesspool $125 Install service PVC tube $150 Total $774 plus tax & after Angie's list 10% off coupon
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$774
Glen S.
05/2017
2.0
drain cleaning
+ -1 more
Made an appointment for 1-3 pm. Showed up at 9:15 when no one home. Said they would come back at 3. Waited until 6:15 for them to show . Wanted $295 to snake drain. Told them ridiculous and took $195. Never again
Description of Work: Drain cleaning
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$195
Thomas E.
04/2017
5.0
septic tank
+ -1 more
Paul did a great job servicing my dry-well. He did a complete job, and was very professional and friendly. Priority showed up on time, and gave me a fair price for the job.
Description of Work: Dry-well needed service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Christopher C.
04/2017
5.0
septic tank, drain pipe, sewer cleaning
+ 1 more
Jeremy was really good explaining the services and installing the drain pipe. Paul who followed up to drain the cesspool was great too. Very friendly as well explained what was going on. Highly recommend.
Description of Work: Overflow and cesspool drained. Also chemicals added as well had a drain pipe installed. No longer need to dig down to open cover.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rob T.
04/2017
5.0
septic tank
+ -1 more
All work from beginning to end was executed with professionalism. I would highly recommend Pritority because they were punctual, showed up when they said that they would be there and did what they said that they were going to do. I wish all contractors were the same way.
Description of Work: Removal of cesspool which was replaced by septic tank and cesspool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Barbara H.
03/2017
5.0
septic tank
+ -1 more
Great! John, the owner was super helpful and nice on the phone. Eased all our concerns. The crew, Phil and Tim, showed up right on time and were able to locate the service caps in the lawn in 10 minutes. They showed me clearly how full the tanks were and clearly explained the problem and the solution. The prices quoted were very fair and there were no surprises. It took around 90 minutes. The job was all done outdoors and when they left you would never know it was done. Very neat and professional. The odors, etc we had were gone and we noticed the drains all flowing more freely. Exactly as they said. So glad we had this done before it became a serious and ugly problem inside the house. We highly recommend Priority Cesspool Sewer and Drain. Thank you!
Description of Work: Septic and overflow tank were full and needed service. Septic system had never been serviced Started getting odors in the drains and hearing blockage sounds in the vent pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
kimberly J.
02/2017
5.0
septic tank, drain cleaning
+ 0 more
Very well! I called at 8 PM on Thursday to make an appointment for the next day and I spoke to the owner. The technicians arrived five minutes early which worked well for me. Beginning with the owner and the technicians that followed, all were very professional and friendly. The pricing is reasonable. I would definitely recommend.
Description of Work: Cesspool serviced, new entry pipe installed and unclog drain.
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Service Categories
Septic Systems,
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Excavating,
Drain Pipe Installation
FAQ
PRIORITY CESSPOOL SEWER & DRAIN, INC is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
PRIORITY CESSPOOL SEWER & DRAIN, INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa