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Pro-Tek Plumbing, Heating,& A/C

Plumbing, Water Heaters, Heating and Air Conditioning

About us

We provide prompt and professional service and installations for all your plumbing, Heating, and Air Conditioning needs.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

we install and service, residential and light commercial plumbing systems, including: potable water systems, drainage and ventilation systems, water heaters, well pumps, fixtures, faucets, Gas and oil piping,steam and hydronic boiler systems, hot air furnace's, ductwork, gas and oil burner, service, heat exchanger integrity testing, and central air conditioning

Services we don't offer

we do not service or install: monitor heaters, or window A/C units

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

3.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
20%
2
0%
1
20%


Rating CategoryRating out of 5
quality
3.8
value
3.8
professionalism
4.0
responsiveness
4.2
punctuality
4.2
Showing 1-5 of 5 reviews

Joseph H.
09/2014
5.0
plumbing
  + -1 more
Service went well. Helped idenfiy a major electrical issue.
Description of Work: checked out our AC and heat pump. Ended up we had a major electircal issue that required repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

RICHARD M.
08/2014
1.0
plumbing
  + -1 more
In the past I had used him and he did a fine job and was prompt. A couple of years later I used him again and he did a very poor job. He was not prompt, and very expensive. I had recommended him to a couple of people, and he did not show up for either of thier appointments. I am very disappointed in him. I would not recommend him again.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Carole S.
09/2013
5.0
plumbing, water heater repair
  + 0 more
They responded to my email promptly and they were professional about keeping in contact. They also picked up the hot water heater for me at a big box store, and were understanding when it was not there when the box store said it was supposed to be; just went back again without charge. Came and did the job as scheduled, were very pleasant.
Description of Work: Installed geo-thermal hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Carole S.
09/2013
3.0
plumbing
  + -1 more
They were responsive, came as scheduled. I said I would leave the door open and forgot, but they came back again without complaining. However the faucet still leaked when they were done. They came back without complaint, but this time it was fixed but it was very tight and more difficult to regulate than it was before the repair. I didn't pursue it further. They were always polite and friendly, but I wouldn't use them again. It is possible that the cost was also higher than I said (don't remember exactly), also date.
Description of Work: Fixed leaky shower faucet.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

Sue K.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
Their labor price was good. Parts and antifreeze are what drove up the cost but that is not something that could be helped. They were knowledgeable, polite, courteous, gave explanations and overall it was an excellent experience.
Description of Work: I needed two new parts. It turns out that I should have had a backflow preventer but instead the main water to feed the boiler was just shut off. With that being shut off and the boiler water/antifreeze dripping from the feed value it was allowing air to get sucked it. So, they replaced the old feeder, added a combo value, checked for leaks, checked the level of antifreeze, installed 5 gallons of pink antifreeze into the boiler system and purged. Let the heating system circulate for 1/2 and tested level of antifreeze. Cleaned up and removed old antifreeze.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$453

    Contact information

    263 Broome st, Catskill, NY 12414


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Heating and Air Conditioning

    FAQ

    Pro-Tek Plumbing, Heating,& A/C is currently rated 3.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Pro-Tek Plumbing, Heating,& A/C accepts the following forms of payment: American Express,Check,MasterCard,Visa
    No, Pro-Tek Plumbing, Heating,& A/C does not offer free project estimates.
    No, Pro-Tek Plumbing, Heating,& A/C does not offer eco-friendly accreditations.
    No, Pro-Tek Plumbing, Heating,& A/C does not offer a senior discount.
    Yes, Pro-Tek Plumbing, Heating,& A/C offers emergency services.
    Yes, Pro-Tek Plumbing, Heating,& A/C offers warranties.
    Pro-Tek Plumbing, Heating,& A/C offers the following services: we install and service, residential and light commercial plumbing systems, including: potable water systems, drainage and ventilation systems, water heaters, well pumps, fixtures, faucets, Gas and oil piping,steam and hydronic boiler systems, hot air furnace's, ductwork, gas and oil burner, service, heat exchanger integrity testing, and central air conditioning
    we do not service or install: monitor heaters, or window A/C units

    Contact information

    263 Broome st, Catskill, NY 12414


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed