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GREENBUSH COMPUTER FARE

4.2(
12
)

Computer Repair, Computer Sales

About us

Founded in 1998 by David Crawmer. Offering a wide variety of new and refurbished Laptops, PCs, Monitors, Printers, peripherals, parts, accessories and service. 2 locations; Guilderland and Greenbush (East Greenbush, Schodack, Castleton)

Business highlights

27 years of trusted experience

Services we offer

We offer local tech support and service of the new computers we sell including; Dell, ASUS, Lenovo and Toshiba as well as all brands of pre-owned computers and laptops. Some minor amount of work on Macs. Sales, installation and service of servers and networks. Service offered in shop or on location. We will gladly recycle your old computer(s).

Services we don't offer

We do not repair printers or monitors.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Discover
MasterCard
PayPal
Visa

Reviews

4.212 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
17%
3
17%
2
0%
1
8%
Rating CategoryRating out of 5
quality
4.3
value
4.1
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Write a review
Showing 1-12 of 12 reviews
Michael W.
09/2020
1.0
computer sales
  + -1 more
I was threatened and herassed. I had to report them in order to get them to stop herassing me. I asked for a refund because the Computer was not what they said. They blamed me for the issue that was cleary there fault. I was made fun of and threatened. I could not believe the mistreatment. I asked to be left alone and they still wouldn't stop harassing me. Unbelievable. Don't trust Greenbush Computers! It will be more than an inconvenience.
Description of Work: Purchased a computer
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$50
John R.
06/2016
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
WARREN W.
05/2016
3.0
computer repair
  + -1 more
unknown
Description of Work: Data transfer to new laptop
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$100
Patricia R.
08/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: | |they cleaned up the windows registry
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$52
Nancy B.
11/2012
5.0
computer repair
  + -1 more
Staff was very friendly and knowledgable. They estimated it would take 1/4 hour for labor and that is exactly what they charged me. Would definitely go back to them in the future.
Description of Work: They copied my old hard drive itunes library to a flash drive for me.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$26
Ben B.
08/2011
5.0
computer repair
  + -1 more
I don't remember the particulars as it was 3 years ago.
Description of Work: My desk top crashed and I lost everything. GCF was able to retrieve files and all is good now, although I use my laptop mostly. I'm reporting to say that I found them a good company to deal with and if I need help I'll not hesitate to use them.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Bonnie E.
10/2009
5.0
computer repair
  + -1 more
My computer had stopped working. The diagnosis was the most critical aspect, because Dell had told me that my computer was fried and I needed to replace it. Instead, Computer Far found that a small part had malfunctioned, and they replaced it. Problem solved. And they did it on the spot! They also helped me solve a software problem over the phone and did not charge me for it!
Description of Work: The performed a correct diagnosis of a computer problem and then fixed it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from GREENBUSH COMPUTER FARE
Thank you for the positive feedback although I think Angie's list has a problem with the date this customer's report was posted because our only record of service for this customer was in 2010.
08/2006
3.0
computer repair
  + -1 more
THE PROBLEM WAS THAT WE REALLY HAD TO BRING THE COMPUTER THERE, AND WE HAD TO PICK IT BACK UP AGAIN. SO IT WASNT A HOME CARE SERVICE, WHICH WE WOULD HAVE PREFERRED AND IT TOOK QUITE A WHILE.
Description of Work: VIRUS REMOVAL. IT TOOK FIVE DAYS.
Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$100
Response from GREENBUSH COMPUTER FARE
I assume this customer is in our database under her husband's name. We have never to my knowledge seen them. The member is very pleasant. We have 17 computer purchase and service invoices under his name going back several years. The date of this service corresponds to the date they would have had one of their computers in our shop for a virus issue. We do not recommend dealing with virus issues in the customer's home because much of the work involves starting a scan process and then moving on to some other work until that scan is complete - then coming back to start another scan - and so on. This process can take all day but we only charge for the actual "hands on" time while on our bench. This usually amounts to 1 hour. We would have to charge the customer for multiple hours for the same work at their location. We recommend and provide in-home service for many other customers involving issues that require less time. If the member gives us a "D" for having to pay $100 (actually, it was less) imagine what she would think of paying double or triple that.
08/2006
4.0
computer repair
  + -1 more
IT WAS A VERY GOOD SERVICE AND THEY WERE PROFESSIONAL. I WAS VERY HAPPY WITH THEM. I TOOK MY COMPUTER TO THEM A WEEK AGO. THEY SAID IT WOULD BE FINISHED IN A WEEK AND IT WAS. THEY ARE VERY PUNCTUAL AND I LIKE THAT IN A COMPANY BECAUSE THAT IS HOW MY JOB OPERATES.
Description of Work: THE COMPUTER WOULDNT BOOT UP AND THEY FIXED IT FOR ME, IT STARTS UP NOW.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$86
Response from GREENBUSH COMPUTER FARE
Well here's a tough one to respond to. We have a customer by this last name but the first name is different. The date would be correct for one of the service visits. The price after tax was $84.24 but we would rather people didn't include sales tax in a report of our cost because we are forced to collect it and turn it over to our magnanimous government, Our cost was $78. Assuming this report is from our customer by a different first name, he bought 1 new tower computer, 1 refurbished laptop and 1 new laptop from us in 2006. In the same year we have records of 4 service invoices, 3 of which were free of charge. So while we are always happy to receive A ratings, it's hard to understand where the Cs & B stem from, especially when considering his detailed comments
MELISSA I.
08/2006
5.0
computer repair
  + -1 more
THEY WERE VERY GOOD. VERY PROFESSIONAL. THEY HAD THE COMPUTER READY IN A TIMELY MANNER. THEY WERE ALSO VERY HELPFUL IN GIVING PREVENTATIVE ADVISE FOR FUTURE CRASHES.
Description of Work: THE COMPUTER HAD CRASHED SO HE NEEDED TO REMOVE ALL VIRUSES AND ALL SOFTWARE AND REINSTALL EVERYTHING.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from GREENBUSH COMPUTER FARE
Thanks for the positive feedback but again there seems to be a problem with the dates Angie's List attaches to these reports. We worked on this customer's computer in 2009 and the cost was $78 before tax.
08/2006
4.0
computer repair
  + -1 more
HE WAS EXCELLENT WITH THE COMPUTER AND I WOULD SUGGEST HIM TO ANYONE. HE TOOK GOOD CARE OF ME AND HE GAVE US CREDIT FOR THE USED TOWER WHEN WE BOUGHT THE DELL TOWER. HE DIDN'T HAVE TO DO THAT.
Description of Work: HE REPAIRED THE TOWER OF OUR OLDER COMPUTER TWICE. WE PURCHASED A USED TOWER WHICH HE REPAIRED THREE TIMES. AFTER THE REPAIRS WE BOUGHT A DELL TOWER AND IT HAS WORKED EXCELLENTLY.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
BEVERLY F.
08/2006
5.0
computer repair
  + -1 more
THEY WERE GREAT. THEY HAD THE COMPUTER BACK TO ME IN LESS TIME THEN THEY HAD THOUGHT. THEY EVEN TALKED ME OUT OF BUYING A NEW COMPUTER BECAUSE THEY SAID MY COMPUTER HAD A LOT OF LIFE STILL IN IT. THEY WERE VERY KNOWLEDGEABLE AND GREAT TO WORK WITH.
Description of Work: I HAD A LOT OF VIRUSES AND MY COMPUTER WAS FREEZING UP. THEY INSTALLED NEW VIRUS PROTECTION FOR ME. THEY DID A GENERAL CLEAN UP.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from GREENBUSH COMPUTER FARE
Thanks for the gracious feedback. We have 2 customers named Mary Dwileski, 1 has a middle initial. We do not keep addresses in our database, only phone numbers. We also have an M. Dwileski. But none had any service work done in 2006 so Angie's List may have made a mistake there. Seems to be an ongoing problem - makes it hard to be sure what we are responding to. Accuracy is important when you're dealing with people's reputations.

    Contact information

    1590 COLUMBIA TPKE, Castleton On Hudson, NY 12033

    www.greenbushcomputer.com

    Service hours

    Monday:
    9:30 AM - 6:30 AM
    Tuesday:
    9:30 AM - 6:30 AM
    Wednesday:
    9:30 AM - 6:30 AM
    Thursday:
    9:30 AM - 6:30 AM
    Friday:
    9:30 AM - 6:30 AM
    Saturday:
    10:30 AM - 4:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    GREENBUSH COMPUTER FARE is currently rated 4.2 overall out of 5.

    Monday: 9:30 AM - 6:30 AM

    Tuesday: 9:30 AM - 6:30 AM

    Wednesday: 9:30 AM - 6:30 AM

    Thursday: 9:30 AM - 6:30 AM

    Friday: 9:30 AM - 6:30 AM

    Saturday: 10:30 AM - 4:00 AM

    GREENBUSH COMPUTER FARE accepts the following forms of payment: Discover,MasterCard,PayPal,Visa
    Yes, GREENBUSH COMPUTER FARE offers free project estimates.
    No, GREENBUSH COMPUTER FARE does not offer eco-friendly accreditations.
    No, GREENBUSH COMPUTER FARE does not offer a senior discount.
    No, GREENBUSH COMPUTER FARE does not offer emergency services.
    Yes, GREENBUSH COMPUTER FARE offers warranties.
    GREENBUSH COMPUTER FARE offers the following services: We offer local tech support and service of the new computers we sell including; Dell, ASUS, Lenovo and Toshiba as well as all brands of pre-owned computers and laptops. Some minor amount of work on Macs. Sales, installation and service of servers and networks. Service offered in shop or on location. We will gladly recycle your old computer(s).
    We do not repair printers or monitors.

    Contact information

    1590 COLUMBIA TPKE, Castleton On Hudson, NY 12033

    www.greenbushcomputer.com

    Service hours

    Monday:
    9:30 AM - 6:30 AM
    Tuesday:
    9:30 AM - 6:30 AM
    Wednesday:
    9:30 AM - 6:30 AM
    Thursday:
    9:30 AM - 6:30 AM
    Friday:
    9:30 AM - 6:30 AM
    Saturday:
    10:30 AM - 4:00 AM