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Spotless Cleaning Systems LLC

House Cleaning, Carpet Cleaning, Window Cleaning,

About us

Our goal is to create and maintain a healthy environment for living. If you're planning on hiring a carpet cleaner in the near future, it's imperative that you get my FREE "Consumer's Guide to Hiring a Carpet Cleaner". This controversial report will give you the information that most other local carpet cleaners will never tell you. Please visit my website to get your free copy. I look forward to being of service to you. We have 5 employees. Cost is determined by the job.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, House Cleaning, Interior & Exterior Window Cleaning, Debris Removal, Clean & Organize Home & Garage. Oriental & Area Rug Cleaning. Water Damage Restoration

Services we don't offer

Gutter

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.731 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 31 reviews

JOHN P.
11/2019
5.0
house cleaning
  + -1 more
Job went perfect from start to finish. Better than expected results. Timely, cordial, reasonable and effective. We will definitely be using this service again. A pleasure to do business with.
Description of Work: Clean 5 rooms and a staircase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Spotless Cleaning Systems LLC
Hi [Member Name Removed], Thank you so much for the kind words. We work very hard to keep our clients happy. Have a wonderful week. Bill Pope

Don B.
05/2018
1.0
carpet cleaners
  + -1 more
the carpet came back and he rushed it upstairs to my daughter's room. My daughter told me when she got home later that the carpet smelled just as bad as when he took it. I have been calling him for 3 days straight. He has never returned my calls
Description of Work: I needed fine Indo Tabriz cleaned with the pet urine smell removed. The owner, Mr. Pope guaranteed he could do it. He charged extra for this.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Response from Spotless Cleaning Systems LLC
I am not sure how to respond to this review. To begin with [Member Name Removed] , you called the police to say that I stole your area rug. Not true. You called me 2 weeks later to apologize and said another local cleaning company had cleaned it and returned it. You told me you thought they did nothing with it and would I please clean it for him. This rug was filled with cat urine. We did a very thorough deep cleaning using a wash pit and using the very best cleaning and urine removal products on the market. When I returned it I asked if I could put it somewhere and you told me to bring it upstairs and leave it. You have many cats in your home. you called me two weeks later and I have no idea what happened in that time. I was reluctant to work with you and now I know why.

Betty F.
09/2017
5.0
house cleaning
  + -1 more
They were thorough and removed the dust.
Description of Work: They steam cleaned by cement basement floor.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Spotless Cleaning Systems LLC
Thank you very much for the kind words.

Diana K.
07/2017
5.0
house cleaning
  + -1 more
Spotless has been cleaning my home on a monthly basis for several years. They are reliable and efficient. I'm always happy to come home after the team has been there.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Spotless Cleaning Systems LLC
Hi [Member Name Removed], Thank you so much for the review. It means a lot to us to hear about how our clients feel. You are a valued member of our business. bill Pope

Barbara H.
04/2017
5.0
house cleaning, window cleaning
  + 0 more
Awesome--responsive, professional, did a great job. Would recommend and hire again.
Description of Work: Pressure washing, interior cleaning, windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Spotless Cleaning Systems LLC
Thank you so much for this review. We appreciate any time a client takes the time to let others know how we provide great service to our clients. Bill Pope

Ron C.
10/2016
5.0
carpet cleaners
  + -1 more
It went very well they did an outstanding job
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Spotless Cleaning Systems LLC
We work very hard to make our clients happy. We appreciate any time a client takes the time from their busy day to give us a review. Bill Pope

DENIS O.
09/2016
5.0
carpet cleaners
  + -1 more
Went quickly and well. I would hire them again
Description of Work: Clean the furniture and carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Spotless Cleaning Systems LLC
Thank you very much for the time you took to make these comments. It means a lot to us. Bill Pope

Bruce B.
12/2015
5.0
window cleaning
  + -1 more
It went well, the interested thing is that they called and said they had an emergency and wasnt going to be able to make it a the scheduled time that we had arranged but they found a way. I have to say the people that did the work was as nice as they could be. My windows are beautiful, they look like diamonds.
Description of Work: They washed all of my windows & door windows. They replaced the screens on the windows as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Spotless Cleaning Systems LLC
Thank you for the review. It means a lot to us when a client takes the time to say something nice about Spotless Cleaning Systems.

Donna K.
07/2014
5.0
carpet cleaners, house cleaning
  + 0 more
I cannot say enough god things about this company and its owner and staff. The owner came out to give me an estimate and two days later two of his employees came out to clean the carpets. All three men were knowledgeable, courteous and professional, and they did a great job cleaning the carpets. The carpets were supposed to be dry by the next morning, but the carpets in the basement were still not completely dry two days later, not because of anything they had done but because of the humidity down there. I was concerned and called the owner about it, not expecting much. I am used to service providers being nice up front but getting annoyed when you call them with an issue after they have done the work and gotten paid. This was not the case with this company. The owner came out himself to my house to check it out. He had an instrument to check deep into the carpet to see if there was moisture down there, which there wasn't - it was just on top of the carpet and in the air. He brought a commercial dehumidifier and left it there in my basement for two days free of charge. When he came back to pick it up, the basement was bone dry. The owner also gave me some advice on keeping the basement dry, and suggested I get a bigger dehumidifier because my small one was not big enough for my almost 1000 sq ft basement. I don't think I have ever had this level of customer service with any provider before, so I would recommend them very highly.
Description of Work: Cleaned and removed stains from all carpets on second floor and the basement of a 3900 sq ft house before we moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Jill W.
07/2014
5.0
house cleaning, window cleaning
  + 0 more
Wrong company. I am trying to delete this review.
Description of Work: I have rated the wrong company here and am trying to delete this review. My extreme apologies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$0.01

Scott S.
05/2014
5.0
house cleaning
  + -1 more
Everything was cleaned and barely a single surface was left untouched. They even attempted a few trouble spots leftover from a minor construction mishap. A few weeks before our cleaning, a contractor accidentally dropped a tank with one of the elements to spray insulation in it. It left one horrible mess. The contractors cleaned up just about everything they could be there was a slight film left on a mirrored closet door. The ladies from Spotless tried their best to get the mirrors to shine. It wasn't perfect but we really admire that they tried everything in their arsenal. Ultimately it came down to some industrial strength stuff from the insulation contractor. The cleaning job that Spotless did was great. My only complaint would be their pricing is a bit and quot;fuzzyand quot; but worth it in the end. The pricing was explained as X dollars for the first 4 hours. Then they tossed out a flurry of numbers and figures as quickly as the legal disclaimer and terms on a car commercial. I don't know if that was intentional or not but the delivery is confusing. It felt a bit like a game of 3 Card Monte. They left us with the impression we were getting 4 hours of labor for X dollars. They never really explained that a labor hour is per worker. That means that after 1 hour and 20 minutes, our X dollar amount was used up and we were then being charged at a rate of Y times 3 every 20 minutes. I'm sure that Spotless will respond to this post saying that they explained everything as clear as day but if that was the case, then there wouldn't have been any confusion. They do great work but they really need to be more clear about their pricing structure.
Description of Work: We had just finished some renovations on our home and needed a good, thorough cleaning. They definitely did just that.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Response from Spotless Cleaning Systems LLC
I am very happy that this client thought that we were worth the money. His mentioning that we were unclear about the costs concerns me. We work very to be the best in the business and we try our best to get the customer to understand exactly what we charge and why. I have about 1 in 500 tell me they did not understand after we did the work. Thank you for the kind words.

Susan G.
05/2014
3.0
house cleaning
  + -1 more
I cleaned it myself and was satisfied. I would give him all A's for honesty, his pricing was also very reasonable. I would recoend him as he was honest.
Description of Work: I have a very old rug. He came to the house and said it couldn't be cleaned.

Rating CategoryRating out of 5
value
3.0
responsiveness
5.0
punctuality
5.0


Response from Spotless Cleaning Systems LLC
This is a very confusing review. I am not sure how she cleaned the carpet. I think Ii recommended buying new carpet. We don't just clean to make money.

Jana K.
04/2014
5.0
house cleaning
  + -1 more
They arrived on time. Were professional. Brought all the appropriate equipment.
Description of Work: Washed all of our windows. We have many and they did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Response from Spotless Cleaning Systems LLC
Thank you so much for the kind words. Spotless Cleaning Systems started in 1985 and we try very hard to be the kind of company that we would want at our own house. We have some wonderful clients and you are certainly one of them.

Sara D.
04/2014
5.0
carpet cleaners, house cleaning
  + 0 more
They were very thorough and excellent. They did a very good job. They weren't inexpensive but they did such a good job and they were reasonably priced for the job they did, very reasonably priced. I wasn't there when they did it but it was done when I returned home, it was completed.
Description of Work: I used Spotless Cleaning Systems when I moved from Winchester back into New York. They found in the house, buried in the carpet, a pair of tiny little earrings that have been lost by the people that previously live in the house. They cleaned the house from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Spotless Cleaning Systems LLC
Thank you so much for the kind words. Our company prides itself with trying to keep both the client and the employees happy. Our teams go the extra mile to do the right thing. It makes a huge difference when it come to results. Thank you!

Sean M.
11/2013
5.0
house cleaning
  + -1 more
We hired Spotless Cleaning to do a first deep-clean of our weekend home, which had been under renovation for four years. Bill came out with his lead cleaner and they performed a very thorough walk-thru and estimate. I was impressed with their attitude and friendliness. They reassured any doubts I had about having strangers in our home and attention to detail. They surprised and delighted us by performing the clean later that week in under the amount of time estimated and at much less cost. The house was shining and everything was in perfect order. We would not only recommend them but will be using them again ourselves. Please note the price quoted in this review reflects many, many hours and is for a first deep clean in many years. I was advised regular cleaning with them would be much less.
Description of Work: Highly professional, detail-oriented, serious and trustworthy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Spotless Cleaning Systems LLC
The cleaning crew really enjoyed working at this beautiful house. Our company cleaned here for a past owner and when I received the call to come by and give a quote I was amazed at all the work the new owners did to the house and what a cool job they did. We now clean their weekend home on a regular basis. We love our clients! Thank you

Gail B.
07/2013
5.0
carpet cleaners
  + -1 more
They were very good. They came on time, they were accommodating, and were pretty honest. They left the house neat and clean so I have no complaints. The price seemed a little high but I did not compare the prices. They were pretty old carpets and I kept asking them if they could do it over but they did it. It is brand new now. I knew I was taking a risk and they were pretty upfront and honest about it but I was willing to give it a try.
Description of Work: I used Spotless Cleaning Systems LLC for carpet cleaning. It was for an entire basement area, and a gym area, steps, a hallway, and a bedroom.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$631

Response from Spotless Cleaning Systems LLC
This was a job that I wasn't sure how the results would turn out. I let them no in advance that we could clean them, but could not guarantee what the outcome would be. My technicians worked very hard to make this carpet look good. Another satisfied client. We are so lucky to work for people like them.

Pat A.
05/2013
5.0
house cleaning, home & garage organization
  + 0 more
I do not feel I could find better people to do the job at any price. My house is cleaner, neater and healthier.
Description of Work: This company is doing regular work for me. While two of the ladies do cleaning, the third (if I am present and up to it) helps me go through stuff to organize, trash, and prepare donations for charity. This is very necessary because we simply have too much stuff! If I am not present (in mind or body), the third lady also cleans. They come through the house like a cleaning tornado. Everything is done as requested. Anything moved is replaced in a neat and tidy manner. I am comfortable enough with their work and absolute honesty that I have given them access for days when I cannot be here. I love coming home to a "Spotless" house. Thanks!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

laura D.
11/2012
5.0
window cleaning
  + -1 more
It went great and my windows have never looked so good. I am very happy with their service and will definitely use them again. The guys were clean and personable and provided great service.
Description of Work: They cleaned the inside and outside of our windows and screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Michael D.
03/2012
5.0
carpet cleaners, upholstery
  + 0 more
They're great! The technicians are very thorough, meticulous, and it's been a good company to work with! Their prices are fair. I feel confident in the jobs that they've done for me!
Description of Work: We've had our carpets cleaned, along with some area rugs and furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shaun R.
10/2011
1.0
house cleaning
  + -1 more
I didn't like them. The price was really high and he was bothering me every day. I told him I would call him when I was ready but he kept calling and calling. I called him in August and he started calling again a couple of weeks ago. I would never use them.
Description of Work: I got a quote from Spotless Cleaning Systems for housecleaning.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Spotless Cleaning Systems LLC
My only response is that I gave her a free estimate, Called her 2 days later to see if she had any questions about the quote or our service( which is something I do with all estimates) and had no contact with her after that phone call. As to a high price, I don't know how to respond. We try to deliver value to our clients. Please feel free to visit our website where we have written and video testimonials about our work. Www.spotless-clean.com

KLAUS T.
02/2011
5.0
carpet cleaners, garbage collection, house cleaning, window cleaning, home & garage organization
  + 3 more
Spotless Cleaning is an excellent service -- impeccable standards, responsive, easy to work with and delivers a great outcome. Hire them!
Description of Work: My family hired Spotless Cleaning to help clean out our Mom's house after she had been sick and become too old to manage the house. Spotless Cleaning did a deep cleaning of everything -- windows, floors, walls, carpets, furniture, bathrooms, kitchens, bedrooms etc. They helped clean out attics, garage, old beds, old clothes, old books, old records, donating items to charity when possible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James H.
07/2010
5.0
carpet cleaners, garbage collection, house cleaning, window cleaning
  + 2 more
They weren't cheap, but I don't think I could of got the job done any cheaper. I will use them again in the future. They had done a lot of work, and had a 5 man team come out.
Description of Work: They cleaned my mom's house. They did the carpet and basically cleaned the whole house, including the windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher W.
05/2010
5.0
house cleaning
  + -1 more
Overall they seem good, but expensive
Description of Work: I just called to get an estimate. The woman who answered was VERY professional, friendly and thorough, but their price was about 4-5x another more local vendor (www.general-cleaning.net).

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Spotless Cleaning Systems LLC
I appreciate the kind words of this customer. In regards to the price we quoted him $175.00 to $245.00 site unseen and that means he had someone come clean for $50.00 to $60.00. We are fully insured, bring our own supplies and equipment, and run a professional business for over 26 years.

Amanda L.
08/2009
3.0
carpet cleaners
  + -1 more
They did a decent to good job, cleaned a previously very dirty house. There was still a little dirt here and there but things were pretty gross before. My main complaint is that when I left the house with them cleaning inside, my discussions with them led me to believe that they would be there 5 hours max, and when I came back (more than 7 hours later) they were still cleaning. Due to the many hours they worked, the bill came in really high. I thought it would be about 800 and it cost 1300.
Description of Work: They did a move-in clean of my house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$1,300

Amanda L.
08/2009
5.0
carpet cleaners
  + -1 more
They did a great job and were very careful.
Description of Work: Cleaned and scotchguarded wall to wall carpeting in upper floor and family room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$700
    • 1(current)
    • 2

Contact information

Po Box 453, Carmel, NY 10512

http://spotless-clean.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning,
Window Cleaning,
Home and Garage Organization,
Garbage Collection,
Upholstering

FAQ

Spotless Cleaning Systems LLC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Spotless Cleaning Systems LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Spotless Cleaning Systems LLC offers free project estimates.
No, Spotless Cleaning Systems LLC does not offer eco-friendly accreditations.
No, Spotless Cleaning Systems LLC does not offer a senior discount.
Yes, Spotless Cleaning Systems LLC offers emergency services.
Yes, Spotless Cleaning Systems LLC offers warranties.
Spotless Cleaning Systems LLC offers the following services: Carpet Cleaning, House Cleaning, Interior & Exterior Window Cleaning, Debris Removal, Clean & Organize Home & Garage. Oriental & Area Rug Cleaning. Water Damage Restoration
Gutter

Contact information

Po Box 453, Carmel, NY 10512

http://spotless-clean.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM