At Old Faithful Pump Company we offer emergency service! We are an NGWA member specializing in water well pumps, water softeners, water neutralizers, UV lights & much more. Ask about getting your water tested.
Joe had a cancellation in my area and was able to change out my pump earlier than anticipated. His crew thoroughly tested pump to insure proper operation after installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Brian W.
06/2021
5.0
Prompt after hours service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karina M.
03/2021
4.5
Joe was very accommodating and effective at locating and replacing my well pump with no issues. He was helpful and professional and very responsive. I would definitely recommend this company!
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
RICHARD C.
01/2019
5.0
Joe was extremely helpful and professional. We will be using Old Faithful going forward.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James M.
09/2015
5.0
Excellent response time. pleasant to deal with! was really good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Frederick W.
09/2015
5.0
I had to replace the well-line from the well to the well tank in my house. A new route had be used. This was a difficult procedure because there was bedrock that had to be chipped away. The work was done in a timely fashion, and some modification had to be made in the house. After the work was completed, I still need to do major landscaping outside, and sheet rocking in the interior.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Tanyika T.
08/2015
5.0
Joe came the very next morning--even though I only contacted the company the night before--and it was the weekend! He was prompt and courteous, and offered advice, helping us to save money in the long run. Great work, excellent service, will definitely recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
claudia v.
08/2015
2.0
I'm not sure if I would recomend this buisness Yes my wellpump was replaced and I do have water but the job hasn't been completed I have a 6 foot trench in my yard. We were under the impression that the work would be completed while we were out of town for my son's graduation from Marine boot camp. There hasn't been any follow up to complete the job,althought thankful that he came and provided us with a new pump dissapointed that job has been left undone and payment for work done was made
Rating Category
Rating out of 5
quality
3.0
value
2.0
responsiveness
3.0
Donald W.
06/2015
5.0
He did a very good and neat job, showing up on time. He was also able to do the electrical piece, as well as the plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David S.
05/2015
5.0
My well pump died. He came within an hour, and did a great job, using top quality parts. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Linda W.
01/2015
5.0
I called on a Saturday afternoon and they were there within 30 minutes. Friendly, professional, reasonably priced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Donna M.
12/2014
5.0
We has an emergency, we had to find someone for get our water working, we called early Sunday morning, phone rang, someone answered, , we explained our problem , they were here is less than 45 minutes. Fixed our problem and very fair priced. Nice, friendly, professional and fair pricing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Leslie J.
03/2014
5.0
He is reliable, efficient, and knowledgeable! I will be calling him the next time!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tracey E.
12/2013
5.0
Our well pump decided to explode on us early in the morning on a Friday right before we were heading out to work. Joe was able to move some appointments around to get us back up and running by 12:30pm on Saturday. It would have been terrible to go without water for an entire weekend. He was so thoughtful and considerate to get us water again so quickly. His team was awesome as well. They were able to answer all of my questions and then some. Very considerate and professional. Would recommend them in a heartbeat.