Old Faithful Pump Co., II, Inc.

Joe had a cancellation in my area and was able to change out my pump earlier than anticipated. His crew thoroughly tested pump to insure proper operation after installation.

Prompt after hours service.

Joe was very accommodating and effective at locating and replacing my well pump with no issues. He was helpful and professional and very responsive. I would definitely recommend this company!

Joe was extremely helpful and professional. We will be using Old Faithful going forward.

Excellent response time. pleasant to deal with! was really good.

I had to replace the well-line from the well to the well tank in my house. A new route had be used. This was a difficult procedure because there was bedrock that had to be chipped away. The work was done in a timely fashion, and some modification had to be made in the house. After the work was completed, I still need to do major landscaping outside, and sheet rocking in the interior.

Joe came the very next morning--even though I only contacted the company the night before--and it was the weekend! He was prompt and courteous, and offered advice, helping us to save money in the long run. Great work, excellent service, will definitely recommend.

I'm not sure if I would recomend this buisness Yes my wellpump was replaced and I do have water but the job hasn't been completed I have a 6 foot trench in my yard. We were under the impression that the work would be completed while we were out of town for my son's graduation from Marine boot camp. There hasn't been any follow up to complete the job,althought thankful that he came and provided us with a new pump dissapointed that job has been left undone and payment for work done was made

He did a very good and neat job, showing up on time. He was also able to do the electrical piece, as well as the plumbing.

My well pump died. He came within an hour, and did a great job, using top quality parts. Highly recommended.

I called on a Saturday afternoon and they were there within 30 minutes. Friendly, professional, reasonably priced.

We has an emergency, we had to find someone for get our water working, we called early Sunday morning, phone rang, someone answered, , we explained our problem , they were here is less than 45 minutes. Fixed our problem and very fair priced. Nice, friendly, professional and fair pricing.

He is reliable, efficient, and knowledgeable! I will be calling him the next time!

Our well pump decided to explode on us early in the morning on a Friday right before we were heading out to work. Joe was able to move some appointments around to get us back up and running by 12:30pm on Saturday. It would have been terrible to go without water for an entire weekend. He was so thoughtful and considerate to get us water again so quickly. His team was awesome as well. They were able to answer all of my questions and then some. Very considerate and professional. Would recommend them in a heartbeat.

Perfect

Our well pump stopped working suddenly in the middle of the day and we had no runnning water. With a newborn, this needed immediate attention. Joseph responded immediately and conveyed his understanding of the urgency needed and was out to our home for an assessment within 45 minutes and was ready to do the work. We were well informed of our choices and did not get pressure for a commitment.

The only thing I can say is that Joe and his team are stellar -- they actually CARE about their customers. This was an emergency call for me so I never expected that he would rally his troops and have folks working all day Sunday to get water flowing into the house again. They are incredible professionals but at the same time, caring people. Their work is incredible - they explain what's going on every step of the way and never get impatient with questions. The property was immaculate when they left - just another sign of how professional and caring this company is. I would recommend them highly.

They were very professional and thorough and did a very good job.

Called back right away, came out on time, and did a great job! - Thank you!

Very professional, punctual, and took the time to fully explain repair and make aqdditional recommendations.

Joe was wonderful. He came out on a Saturday, even though it wasn't an emergency and installed a new well pump, wire, control box and piping, in just a few hours... alone. And his pricing was extremely fair...GREAT JOB!!

Replaced my failed well pump, fast professional service, i was back up and running withing a few hours. Highly recommended.