H20 Services

water softener installer, well

About us

H20 Services AKA Well Pump Pro, offers fast, friendly and courteous water treatment and purification system service. We use only the best products and are always eager to answer your questions and concerns. We have built our reputation on our commitment to providing quality service, which has earned us an impressive reputation with many valuable customers. We take pride in delivering value through top quality, dependable work with excellent price and reliable, honest service. Give us a call today.

Business highlights

21 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.7
Showing 1-16 of 16 reviews

Patrick R.
03/2019
1.0
Shaun Boyd talked me into replacing my current perfectly working water system. He claimed that by replacing the current well pump control with a Pentec PID10 constant pressure control would eliminate the need for large water holding tanks. I agreed to follow Shaun's recommendation mainly to provide space for an in-house oil tank and replacing the in-ground tank. After the installation of the new system I found that the new system made such a loud noise that you could hear it one flight up. Shaun returned to fix the problem, however after he left the same problem persisted. I tried calling/texting Shaun many times over a three week period and he refuses to acknowledge my calls and texts. Shaun provided a three year guarantee on the overall system. If this is the way Shaun stands behind his work, I would recommend to anyone seeking his services to think twice about hiring him. My next course of action will be to contact my attorney. I regret having to do this but I have no other recourse if he continues to be non-responsive.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


gus m.
01/2017
5.0
Very professional and knowledge. The company diagnosed and repaired my problem promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maureen c.
01/2017
5.0
I would like to say how professional they are. I had no water in my house and they took the time to find where the problem was. The guys that came they were very neat and they even took the time to explain what the problem was.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Victor G.
07/2016
4.5
They were fast to respond and fast to do the work>

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$2,400

Kenneth O.
07/2015
5.0
Very professional. Shawn was a pleasure explained the whole process and I would highly recommend him and his company.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jo-Ann C.
05/2015
5.0
Honest and reliable. Very satisfied. Thank you!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynne S.
05/2015
4.5
We called on Wednesday for an appointment on Saturday morning. .He was on time. After Shaun looked at our system and listened to what our problem was, he explained what the issue was with our water system and what our options were and how to maintain our system properly to avoid future problems. Shaun was very professional and courteous. We would highly recommend this company and would not hesitate to call him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

S W.
03/2015
5.0
Was able to check out our problem in an extremely timely manner. Was very professional & courteous. Would highly recommend to others. Would also call him again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael R.
11/2014
5.0
What a great experience! Woke up without water today (Sunday). I submitted an inquiry and Shaun called immediately. We spoke briefly and he arrived in an hour, checked a few things and replaced the control box at the pressure tank. We could have easily been convinced that we need a new pump knowing they last about 10 years and we've been in our house for nine. $125 for the visit and $85 for the part, a blessing. He was honest, professional and pleasant and would recommend him for any plumbing work. I expect to need a new pump some time in the future and H2O Service will be my only call. Thanks again Shaun.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$210

Kathleen c.
05/2014
5.0
I appreciated Shaun's promptness in touching base and coming to my house in a timely manner. I couldn't be more pleased. Shaun is a well informed expert in his field. He got my water running, answered my questions and gave me some very helpful tips in managing my well. I put out a positive recommendation for Shaun's company on my facebook page.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Trinity S.
11/2013
5.0
We had a very positive experience with H2O! Shaun and Ray arrived on time and kept us informed as they went through the process of replacing our well pump. Even though they found some unexpected complications they were able to address them quickly and finished the job on time. Shaun provided us with a lot of information to help us keep our well in good shape going forward. I would definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,600

Alexander L.
12/2012
N/A
I had an emergency situation as the water pressure just completely dropped. I put in a servicemagic request and Shaun from H2O called me back in literally 5 minutes and helped with analyzing the problem over the phone. We agreed he would come over and be prepared to do whatever it takes to get the water back. He was very firm in his commitments and kept his promises. Very knowledgeable and professional in the area of "end to end" water supply. I did not give the full 5 stars for "value for money" as I believe I did not pay the lowest possible price, but I am pretty sure I DID get the highest possible quality and service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,595

David R.
09/2012
N/A
Very pleased with the water pump installed by H2O. The worked was performed with perfection and on the day they promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,850

gayle b.
09/2012
N/A
The company was a pleasure to deal with. Shaun, the owner, knows all there is to know about treating water and he's honest about! He's a no pressure guy, very capable, who loves his work. They did what they said they would, which is rare today!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$475

    Contact information

    1054 Route 52, Carmel, NY 10512

    http://www.yourwellwater.com

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day

    Service Categories

    water softener installer,
    well

    FAQ

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Sunday: Open All Day

    H20 Services accepts the following forms of payment: CreditCard
    Yes, H20 Services offers free project estimates.
    No, H20 Services does not offer eco-friendly accreditations.
    No, H20 Services does not offer a senior discount.
    Yes, H20 Services offers emergency services.
    Yes, H20 Services offers warranties.

    Contact information

    1054 Route 52, Carmel, NY 10512

    http://www.yourwellwater.com

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day