The service was fantastic, they came on time, they are on schedule, they clean up after themselves and I can't say enough good words about them. I will surely use them again.
Description of Work: They did a roof repair.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mrs. Janine S.
02/2021
5.0
roofing
+ -1 more
It was amazing and great experience. I was amazed from the start to finish. They were prompt, timely and honest. They were neat and reliable. The workers were very friendly and kind. The work was very beautiful. Brian the owner was very knowledgeable and I felt he was very honest with us. My husband and I were both very confident that the job was done quickly and correctly.
Description of Work: They put a new roof.
Rating Category
Rating out of 5
Yes, I recommend this pro
$17,000
William R.
02/2021
5.0
remodeling
+ -1 more
They have been excellent, above and beyond, there are thing that they were doing that was not as expected and did it even better, and they did on their own.
Description of Work: Family Home Remodeling project
Rating Category
Rating out of 5
Yes, I recommend this pro
$235,000
Peter V.
10/2019
5.0
roofing
+ -1 more
The whole process was quick and easy. We couldn't have been happier. Several other contractors submitted bids and salespitches. This company was the best.
Description of Work: We had a new roof installed and the exterior of the house power washed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120,000
Ed D.
04/2019
5.0
roofing
+ -1 more
They were fantastic., they came in within a few days, completely replaced the roof, and added flashing. It was amazing.
Description of Work: They replaced our roof following tornado damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-Class Builders Inc
Dear Mr. [Member Name Removed], Thank you for taking the time out to give us such a positive review. Feedback from our customers is always important to us.
Daniel R.
12/2018
3.0
skylights
+ -1 more
A-Class Builders did a great job for us a few years ago repairing a skylight leak. Not so good this time. I called last Wednesday morning and left a detailed message saying I needed help with a leak. There was no response so I sent an email the next afternoon (Thursday). I got an email Friday morning from Dawn in the A-Class office that she would talk to Brian Finney about our skylight leak. I didn't hear back until this afternoon (Monday), saying they were booked until mid-January. It would have been very helpful if somebody could have told me that five days ago.
Description of Work: Skylight Repair
Rating Category
Rating out of 5
responsiveness
2.0
Roni S.
12/2016
5.0
roofing
+ -1 more
They were really good. I was very pleased with the work and professionalism of the service person that came out. The person that came to provide the service was very personable, and professional. I think he was very fair, and the information that he gave me in terms of, I think that there was something that need to be done possibly down the road, but he did not try to get me to get something right away. I did appreciate that about him.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Theresa G.
09/2016
5.0
roofing
+ -1 more
A-Class builders showed up on time. A thorough roof inspection was made and pictures provided. An estimate for repairs was made timely. I would highly recommend this business. The only comment I would suggest as an improvement would be for the vendor to explain some of the more technical terms to make better sense as a lay person of the written report.
Description of Work: Roof maintenance
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from A-Class Builders Inc
Ms. [Member Name Removed], We're so glad to hear your experience with A-Class Builders was a positive one! We also appreciate your feedback so that we can improve our business and keep our customer happy. We hope you keep us in mind for any future projects you may have.
Quin C.
08/2016
5.0
roofing
+ -1 more
I was contacted immediately via email by Amy and she confirmed the time Tyler would arrive, sometime between 10 and 12pm. On the appointed day he arrived a little after 10. Personable and professional, he got right to work looking at our roof. He caulked the holes around our chimney and the exposed nails and he showed us pictures of the needed to be fixed. A few days later, he provided us with a fair estimate.
Description of Work: Roof maintenance package
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-Class Builders Inc
Mr. [Member Name Removed], We're very happy to hear that your experience with A-Class Builders was a positive one. We enjoy hearing such positive things about our employees, and are very glad to have another happy customer! We hope you keep us in mind for any future projects you may have.
Bryant W.
08/2016
1.0
roofing
+ -1 more
I recently purchased a $99 Roof Maintenance Package from A-Class Builders. I took a day off from work and they did not show up. When I called in the afternoon to ascertain an ETA the representative said, "Oops, sorry about that. Can we schedule for another day?" - - - No. You cannot.
Description of Work: Not show up for a scheduled appt.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Response from A-Class Builders Inc
Dear Mr. [Member Name Removed], On behalf of A Class Builders, we do apologize for missing your appointment. That was a complete oversight on our behalf as well as a complete inconvenience to you. With that said, I was present when our office administrator spoke with you, and there was no mention of "Ooops" which you made it seem as if this oversight meant nothing to us. It was in fact a sincere apology for our mistake. She reiterated that would reschedule the appointment at your convenience. We don't take mistakes like this lightly, however mistakes are made. You are entitled to your review, as we are entitled to give our side of the story as well.
Barbara M.
07/2016
5.0
roofing
+ -1 more
Tyler was courteous and professional. Since the job was on the roof he took photos to show me the before and after of the repair. Would definitely hire them again.
Description of Work: Roof Inspection and replace roof boots.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
Response from A-Class Builders Inc
Ms. [Member Name Removed], We're very glad that you had a positive experience with A-Class Builders. It's great to know that you would hire us again. Thank you for such positive feedback.
Fiona J.
07/2016
5.0
roofing
+ -1 more
Great, punctual, friendly and professional. Completed repairs and made recommendations.
Description of Work: Roof inspection and minor repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from A-Class Builders Inc
Ms. [Member Name Removed], We're very happy to see such a positive review. Glad that we have another happy customer! We hope you keep us in mind for any future projects you may have. Again, thank you for choosing A Class Builders for your home improvement needs.
Margaret K.
06/2016
5.0
roofing
+ -1 more
was on time and got to work right away. sealed nail-pops and did an evaluation for a new roof.
Description of Work: roof maintenance deal via angies list.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from A-Class Builders Inc
Ms. [Member Name Removed], We're very happy to hear that you had such a positive experience with A-Class Builders. We hope you keep us in mind for any future projects you may have.
Diana C.
03/2016
5.0
roofing
+ -1 more
Very professional, did not needed any work now, give some suggestions for future.
Description of Work: No needed any service.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-Class Builders Inc
Ms. [Member Name Removed], Thank you for taking the time to give us a positive review. We're glad you had a good experience with A-Class Builders. It is always good to know you have done right by your customer. Please keep us in mind for any future project you may have.
Stephen M.
11/2015
4.0
remodeling, roofing, sunrooms
+ 1 more
It went well for the most part took a little longer then we hope but we are very happy with the end result
Description of Work: built a screened in porch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$35,000
Joshua R.
10/2015
2.0
roofing
+ -1 more
It went horrible. They said they were going to refund me and they never even refunded me. There were a couple of loose shingles. They came to the house the first time and said they didn't have the right ladder. They were good about everything. The third or fourth time and said they were going to come out. So a couple of days later to get an estimate for another roof.
Description of Work: They did roofing service.
Rating Category
Rating out of 5
quality
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
Yes, I recommend this pro
$99
Margaret M.
10/2015
5.0
decks, roof cleaning, roofing, siding
+ 2 more
I purchased an exterior home assessment package for $49.00. I knew I needed roof repair, decks and extensive work on the entrance and drainage, but I had little understanding of how much the repairs would cost. I called A-class Builders and met with Brian Finney. He put me at ease and helped me to set priorities. Brian was very honest and did not push me to plan for work that was not absolutely necessary. He also brought an architect to advise me on the entrance. He came about three times before I understood what needed to be done. I now have a good understanding of how much I will have to budget for this work and hope I will be able to begin the repairs next spring. Brian was very kind when I told him that I could not contract any work at this time. I would recommend him for being an honest professional who is easy to work with.
Description of Work: Exterior Home Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Michelle W.
09/2015
3.0
roofing
+ -1 more
The guys that actually showed up to do the work were fantastic- showed up on time, worked hard all day (and it was really hot) and were very courteous and professional. Unfortunately the rest of the project as pleasant. The other people I worked with were also courteous, but inconsistent and very disorganized. I bought a $150 off coupon, they gave me a quote for the work that didn't show it, but when I asked about it they claimed it was "baked in" to the quoted price. The price written in the quote was twice the estimate we got from the guy that came to the house. No explanation for the discrepancy. They said they were going to be able to get the work done right away, but after I sent the deposit it was hard to get them to answer my calls and had to chase them down to get them to actually schedule the work. After the guys were done with the roof it took them 2 days to send someone else to clean up the mess they left in my yard. I just hope the roof doesn't leak.
Description of Work: Roof repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$1,950
Response from A-Class Builders Inc
Dear {Member's name} Thank you very much for your business and for taking the time to provide us with your review. We are hopeful you are pleased with the work and satisfied with your new flat roof. However, we are disappointed that you were not satisfied with the level of service provide throughout, specifically the office staff/sales. We strive to ensure that we keep our customers in the loop during the entire process. We do understand your concerns in regards to scheduling and the trash pick-up and want to again reinforce that we used best efforts to get you on the project list ASAP, as yours was an active leak. Also, a 48 hour turn-around time for removal of debris (getting a dump truck) in your zip code is not excessive. I do hope you understand and we look forward to working with you again in the future. A-Class Builders
Jennifer Y.
09/2015
5.0
interior painters, roofing
+ 0 more
He looked at water damage in our two bathrooms and confirmed the paint, not the roof, was the issue. He inspected our attic as well.
Description of Work: He came to check for roof leaks and what impressed me was that he did not try to upsell. We have an old roof, on an old house and a lot of work to be done- rather than make a quick buck he assured me this project could wait a few years. When it does come time for a new roof- he is our guy.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Debora M.
08/2015
5.0
ceramic tile, remodeling, interior painters, home remodeling, replacement windows
+ 3 more
A Class Builders were extremely professional. They were efficient, timely and very pleasant to work with. They left my house cleaner and neater than before they arrived! I would highly recommend A Class Builders for any work you need done. You won't be disappointed.
Description of Work: A Class Builders renovated my master bathroom, painted living room & kitchen ceilings and walls, installed new windows in my kitchen and bedroom and removed tile from my fireplace to prepare for new tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Response from A-Class Builders Inc
Dear [Member Info Removed], Thank you so much for your positive review. We are pleased that you are happy with the outcome of your project and we hope that you would keep us in mind for any future projects. It was a pleasure working with you.
Maureen H.
08/2015
5.0
roofing, skylights
+ 0 more
They were super friendly and professional. They completed the job in 1 day.
Description of Work: Replaced flashing around 3 skylights to seal leaks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from A-Class Builders Inc
Dear [Member Name Removed], We want to thank you for taking the time out to give us such a positive review. It is important to us to know what a customer thinks about our services. We hope you keep us in mind for any future work. It was a pleasure working with you.
Alfred D.
07/2015
1.0
roofing
+ -1 more
They are committing fraud and saying work was done when it was not for the purpose of stealing from me. They lied to my wife, they lied to me, and they lied to Angie's List. My insulation is not back on the wall and I have not received a report from them. They contacted me, they said they would give me my money back, and they were hostile about the initial rating I gave them.
Description of Work: I purchased a deal for $49 for an Interior Roof/Attic Water Damage Inspection and a $100 Repair Credit.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from A-Class Builders Inc
We are sorry that you were not satisfied with the services provided by A Class Builders. When our clerk originally spoke with you to set up an appointment, you conveyed that you were more interested in putting up insulation that had fallen down in your attic. To be clear, you had purchased the $49.00 Interior Roof inspection with a $100 credit. Our responsibility was to do an interior inspection and provide a report to you if any leaks were found, along with a $100 credit for any repairs. When our associate arrived, prepared with a pair of gloves to put back the insulation, you were not there but your wife was. She was pleasant, but she had not been advised of the purpose of our visit. Our associate proceeded with the inspection. Your wife very kindly asked if our associate could place some mouse traps and replace a light bulb, which he gladly did. Obviously none of that was part of the deal purchased, including putting back the insulation, but none the less, it was done, and at no cost to you. While we realize, there is always room for improvement, we always do what we can to make a customer happy. There was a discrepancy with your original appointment, but we did make sure to get an associate out to follow thorough with the deal you purchased and we completed or obligation.
Vito O.
07/2015
1.0
chimney repair
+ -1 more
Promised to get back to me with a price to do repair work around the chimney (flashing) but never has returned with a price. Also, he was supposed to give me $100.00 off the estimate based on what needs to be done.
Description of Work: Looked at my chimney and the interior.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$49
Response from A-Class Builders Inc
Good Evening Sir, Again we want to extend our apologies.Not sending you a quote sooner, was an oversight on our part. A quote was emailed to you this morning and if you have any questions about it, please give us a call. You will see the credit taken off the total cost of the quote. We can also send somebody to meet with you again. Whatever you decide, please know that A Class Builders will do the best we can to provide customer satisfaction.
Gidget W.
07/2015
5.0
roofing, skylights, contractors
+ 1 more
Brian was prompt and professional. He explained what what was going to happen and answered all my questions. The work was performed on schedule and to budget. Including adjusting to unforeseen complications. The end result was an excellent new roof.
Description of Work: Replaced roof including shingles, plywood, and skylights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Response from A-Class Builders Inc
Dear [member name removed], We at A Class Builders wanted to thank you for your wonderful review. We pride ourselves in doing the best job we can do for a customers. You were a pleasure to work with and we are glad to know you are satisfied with the work we completed on your home. We hope you keep us in mind for any other future projects.
Kevin B.
07/2015
5.0
roofing
+ -1 more
It went well. They arrived promptly at 8am and they worked for two days. After the old tiles were removed, they unfortunately discovered that the plywood was mostly rotten and most had to be replaced (that tacked on an additional $2,700 in costs but it was not their fault and the owner, Brian Finney, told me it may be the case. This was a necessary project and was essential given the last few long snowy winters. It provided peace of mind that the infrastructure would be protected.
Description of Work: Brian Finney the owner of A Class Builders contacted me promptly after I bought the Angie's List Big Deal. Dawn, their office manager, coordinated the initial inspection and the subsequent work. Brian gave me a choice of different color tiles. While the work didn't add to the aesthetics of the house, it did add ore off the old double layer of roof tiles that had been there since we moved in over twenty years ago. They had us move the cars the day before and then they placed a large dumpster in the driveway for the old tiles. A-Class Installed the new tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from A-Class Builders Inc
Dear [member name removed], All of us at A Class Builders wanted to thank you for such a positive review. We try our best to do right by our customers. Brian our manager will only tell what you need and will always prepare you for those unforeseen situations. We are glad you are happy with our work. If you have any future projects,we hope you keep us in mind. You were a pleasure to work with.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Siding,
Skylights,
General Remodeling,
Kitchen and Bath Remodeling,
Windows,
Gutters,
Decks and Porches,
Ceramic Tile,
Roof Cleaning,
Interior Painting,
Roof Ice/Snow Removal
FAQ
A-Class Builders Inc is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
A-Class Builders Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa